WHAT IS MOTIVATION?

“Motivation is the process that

accounts for an individual intensity,
direction & persistence of effort
towards the attainment of a goal.”
 Types of Motivation.

 Intrinsic Motivation : Intrinsic motivation is

something which comes from within an
individual. It gives a sense of self satisfaction.

 Extrinsic Motivation : It occurs when

performance of task is done on force external to
you. This motivation helps employee by means
of reward, bonus, incentive & recognition.
Importance of Motivation.
It helps in increasing productivity & performance of employees.

Increases goodwill of organization.

Put Human resources in Action.

Improves level of efficiency of employees.

Leads to achievement of organization goals.

Builds friendly relationship.

Maslow’s Hierarchy of Needs
Theory.

Self-Actualization
Needs

Esteem Needs

Belongingness Needs

Safety Needs

Physiological Needs
 Herzberg’s Two-Factor Theory.
Highly Area of Satisfaction
Satisfied
Motivators
Achievement Motivators
Recognition
Responsibility
influence
Work itself level of
Personal growth satisfaction.
Neither
Satisfied nor
Dissatisfied
Area of Dissatisfaction
Hygiene
Factors
Working conditions Hygiene factors
Pay and security influence level
Highly Company policies
of
Dissatisfied Supervisors
Interpersonal dissatisfaction.
relationships
ERG Theory

Growth Needs
human potential,
personal growth, and increased
competence

Relatedness Needs
the need for satisfactory relationships
with others

Existence Needs
the needs for physical well-being
 Tools to Motivate Employees

 Career growth and development.

 Good quality of work Life.
 Flexible work option.
 Reward System.
 Training.
 Process Theories
A group of theories that explain how employees select behaviors with which to
meet their needs and determine whether their choices were successful.

Equity Theory
 Focuses on individuals’ perceptions of how fairly they are treated
compared with others.
 Motivated to seek social equity in the rewards they expect for
performance.
Expectancy Theory
 Motivation depends on individuals’ expectations about their ability to
perform tasks and receive desired rewards.
 Concerned not with identifying types of needs but with the thinking
process that individuals use to achieve rewards.
 Based on the effort, performance, and desirability of outcomes.
Expectancy Theory

• EFFORT

Expectancy Leads to

• PERFORMANCE

Instrumentality Leads to

• OUTCOME (Reward)

Valence

• PERSONAL GOAL