2019-02-21 HP Partner First FY19 Certification Guide (EMEA)

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HP Partner First Certification Guide for

FY19
Effective for entry or upgrade during FY19
Last updated: February 21, 2019
EMEA edition

1
What’s new in this version of the Certification Guide
• Corrections, updates, and changes
– Updated the HP Sales Certified – Education Solutions [2019] certification availability (AMS and APJ only)
– Clarified EMEA eligibility requirement for the HP Partner Certified Security Program

IMPORTANT NOTIFICATION:

Effective February 1, 2019, HP Inc. delta exam (HP5) prices change to $60 for developed countries and
$30 for emerging countries.

To determine whether your country is classified as developed or emerging, open the Pricing
Spreadsheet here.

2
Resources
• Resources
– Partner program-related information on HP Partner First Portal: https://partner.hp.com/
1. Log into HP Partner First Portal
2. Hover over Training & Certification and click HP University
3. Click Certifications
– Direct HP University URL: https://z.hpsalescentral.com/#/hpuniversity
– Certification exams delivered via Pearson VUE: http://www.pearsonvue.com/hpi

Home / Training &


Certification / HP University

Certifications section within HP University

3
Resources (continued)
Live chat
• Within HP University:

Self help

Embedded explanations

• Email support: partnerlearningsupport@hp.com


4
When to take the core exam (HP2 or HP4) vs. the delta exam (HP5)
• Core exams (HP2 and HP4)
– Applicable to/if:
• New channel partners
• Partners not qualified for the delta exam (i.e. do not have the previous version of the certification)
• A delta exam does not exist (not every certification has a delta exam)

• Delta exams (HP5)


– Used for accelerated certification paths
– Designed to recognize previous partner certification achievement
– Are discounted and shorter exams, focusing on changes from the previous certification
– Partner must qualify for delta exams (typically by holding the identified previous version
of the certification)
– Not every certification has an accelerated path and delta exam

• How do I know if I’m qualified for the accelerated path / delta exam?
– Be sure you hold the identified prerequisite (typically the previous version of the certification)
– Requirement is highlighted in this guide and in the Exam Preparation Guide
– When in doubt, contact the HP Partner First learning support team (partnerlearningsupport@hp.com)
5
When do I see my achievement recorded with HP?
• You can confirm successful passing of exam at Pearson VUE (http://www.pearsonvue.com/hpi/) under your profile
– Log in and click Exam History
• In most cases, your certification achievement appears on your partner portal within 3-5 days
– Exceptions: mismatches between your information at Pearson VUE and at HP
• What can you do to help with the data flow between Pearson VUE and HP?
– Ensure that your Pearson VUE profile contains the same information as HP:
• Your last name
• Your email address
• Your HP Learner ID (HP Learner ID is not the same as the Pearson VUE candidate ID!)

• How do I know what my HP Learner ID is?


– Click here, sign in with your partner credentials, scroll down to Other Information, and Learner ID is the first item
• Whom to inquire with?
– Contact the HP Partner First learning support team (partnerlearningsupport@hp.com)

6
How to use this guide

Exam type (HP2 = core,


HP5 = delta) and URL to
Sales or technical criteria Name of the certification the Exam Preparation
Guide

Training
# of Supporting training
Criteria Certification Candidate type type and Exam Comments
people (ID and title)
duration

SALES CERTIFICATION

New candidates HP2-H35


Sales 1 HP Sales Certified - Workstations [2015] 00937638 – Selling HP Workstations, Rev. 14.41 WBT – 3.5 hours
Upgrading candidates HP5-H07D
AND TECHNICAL CERTIFICATION
New candidates 00951955 – Technical Essentials of HP Workstations, WBT – 4 hours HP2-H36
Technical 1 HP Technical Certified I - Workstations [2015]
Upgrading candidates Rev. 14.41 49 minutes HP5-H08D

# of individuals to be Path for either new or


certified per company upgrading candidates

7
Solutions track
Segmentation
Specializations
SALES CERTIFIED
Volume certifications 1. HP Sales Certified – Workstations [2018]
2. HP Sales Certified – Thin Clients [2017]
3. HP Sales Certified – Retail Point of Sale [2017]
4. HP Sales Certified – Managed Print Specialist Select [2017]
Business 5. HP Sales Certified – Managed Print Specialist Premier [2017]
Personal Printing 6. HP Sales Certified – DesignJet Printing [2018]
Partner type Supplies
Systems Hardware 7. HP Sales Certified – DesignJet Technical Production Printing [2016]
Hardware 8. HP Sales Certified – DesignJet Graphics Production Printing [2016]
9. HP Sales Certified – Latex Mid-Volume and Flatbed [2018]
10. HP Sales Certified – Latex Value [2018]
Platinum    11. HP Sales Certified – Latex Entry [2018]
12. HP Sales Certified – Personal Systems Services [2018]
13. HP Sales Certified – Printing Services [2017]
Gold    14. HP Sales Certified – Device as a Service [2018]
15. HP Sales Certified – 3D Scanning Solutions [2017 entry]
16. HP Sales Certified – 3D Printing Solutions [2017] (renamed to Jet Fusion 4200 Solutions [2018])
Silver    (*)
17. HP Sales Certified – Jet Fusion 500-300 Solutions [2018]
18. HP Sales Certified – Education Solutions [2017 entry]
19. HP Sales Certified – Education Solutions [2018]
20. HP Sales Certified – Education Solutions [2019] (new as of January 2019)
21. HP Sales Certified – Healthcare Specialist [2018]
22. HP Sales Certified – Endpoint Security [2018]
Note: The requirements for the volume certifications 23. HP Sales Certified – Adv. Endpoint Security [2018]
24. HP Sales Certified – Selling HP Access Control [2019]
may vary by region. For the latest requirements, 25. HP Sales Certified – Selling HP Security Manager [2019]
contact the HP Partner First program team in your 26. HP Sales Certified – Selling HP Secure Print and Insights [2019] (new as of 12/03/2018)
region.
TECHNICAL CERTIFIED
27. HP Technical Certified – Thin Clients [2017]
28. HP Technical Certified – PC Security [2018]
29. HP Technical Certified – Print Security [2018]
* For full Supplies benefits (Big Deal discounts in EMEA). 30. HP Technical Certified – Implementing HP Access Control [2019]
31. HP Technical Certified – Implementing HP Security Manager [2019]
32. HP Technical Certified – Implementing HP Secure Print and Insights [2019] (new as of 12/03/2018)
8
Volume certifications

9
 AMS
HP Platinum Volume Partner  APJ
 EMEA
• Business Personal Systems Hardware track
Training
# of Supporting training
Criteria Certification Candidate type type and Exam Comments
people (ID and title)
duration
HP Sales Certified – Business Personal Systems 01078319 – Selling the HP Business Personal Systems
Sales 3 All candidates WBT – 5 hours HP2-H62 (1) (2)
Hardware [2018] Portfolio 2018

• Printing Hardware track


Training
# of Supporting training
Criteria Certification Candidate type type and Exam Comments
people (ID and title)
duration
Sales 3 HP Sales Certified – Printing Hardware [2017] All candidates 01071450 - Selling HP Printing Systems WBT – 2 hours HP2-B149 (1) (2)

• Supplies track
Training
# of Supporting training
Criteria Certification Candidate type type and Exam Comments
people (ID and title)
duration
Sales 1 HP Sales Certified - Supplies [2017] All candidates 01071449 - Selling HP Supplies WBT – 2 hours HP2-B150 (1) (2) (3)
(1) Participation at the HP Partner First Roadshow 2019 will continue to be treated under the current terms. Any amendments to the current terms and conditions will be communicated accordingly.
(2) These requirements are applicable to EMEA, but vary in APJ and AMS. Please consult with your PBM or the HP Partner First teams.
(3) All Gold and Platinum Supplies partners need to acquire the HP Sales Certified – Supplies [2017] certification. Attendance of the Supplies roadshow in FY19 qualifies for the FY19 eligibility.

10 Languages: English, French, Italian, German, Spanish, Brazilian Portuguese, Russian, Simplified and Traditional Chinese, Japanese, Korean, Polish
 AMS
HP Gold Volume Partner  APJ
 EMEA
• Business Personal Systems Hardware track
Training
# of Supporting training
Criteria Certification Candidate type type and Exam Comments
people (ID and title)
duration
HP Sales Certified – Business Personal Systems 01078319 – Selling the HP Business Personal Systems
Sales 2 All candidates WBT – 5 hours HP2-H62 (1) (2)
Hardware [2018] Portfolio 2018

• Printing Hardware track


Training
# of Supporting training
Criteria Certification Candidate type type and Exam Comments
people (ID and title)
duration
Sales 2 HP Sales Certified – Printing Hardware [2017] All candidates 01071450 - Selling HP Printing Systems WBT – 2 hours HP2-B149 (1) (2)

• Supplies track
Training
# of Supporting training
Criteria Certification Candidate type type and Exam Comments
people (ID and title)
duration
Sales 1 HP Sales Certified - Supplies [2017] All candidates 01071449 - Selling HP Supplies WBT – 2 hours HP2-B150 (1) (2) (3)
(1) Participation at the HP Partner First Roadshow 2019 will continue to be treated under the current terms. Any amendments to the current terms and conditions will be communicated accordingly.
(2) These requirements are applicable to EMEA, but vary in APJ and AMS. Please consult with your PBM or the HP Partner First teams.
(3) All Gold and Platinum Supplies partners need to acquire the HP Sales Certified – Supplies [2017] certification. Attendance of the Supplies roadshow in FY19 qualifies for the FY19 eligibility.

11 Languages: English, French, Italian, German, Spanish, Brazilian Portuguese, Russian, Simplified and Traditional Chinese, Japanese, Korean, Polish
 AMS
HP Silver Volume Partner  APJ
 EMEA
• Business Personal Systems Hardware track
Training
# of Supporting training
Criteria Certification Candidate type type and Exam Comments
people (ID and title)
duration
HP Sales Certified – Business Personal Systems 01078319 – Selling the HP Business Personal Systems
Sales 1 All candidates WBT – 5 hours HP2-H62 (1) (2)
Hardware [2018] Portfolio 2018

• Printing Hardware track


Training
# of Supporting training
Criteria Certification Candidate type type and Exam Comments
people (ID and title)
duration
Sales 1 HP Sales Certified – Printing Hardware [2017] All candidates 01071450 - Selling HP Printing Systems WBT – 2 hours HP2-B149 (1) (2)

• Supplies track
Training
# of Supporting training
Criteria Certification Candidate type type and Exam Comments
people (ID and title)
duration
Sales 1 HP Sales Certified - Supplies [2017] All candidates 01071449 - Selling HP Supplies WBT – 2 hours HP2-B150 (1) (2) (3)
(1) Participation at the HP Partner First Roadshow 2019 will continue to be treated under the current terms. Any amendments to the current terms and conditions will be communicated accordingly.
(2) These requirements are applicable to EMEA, but vary in APJ and AMS. Please consult with your PBM or the HP Partner First teams.
(3) All Gold and Platinum Supplies partners need to acquire the HP Sales Certified – Supplies [2017] certification. Attendance of the Supplies roadshow in FY19 qualifies for the FY19 eligibility.

12 Languages: English, French, Italian, German, Spanish, Brazilian Portuguese, Russian, Simplified and Traditional Chinese, Japanese, Korean, Polish
Specializations

13
La
un
ch
ed
 AMS Ju
l1
Workstations Business Specialist  APJ 1,
20
1 8
 EMEA

Training
# of Supporting training
Criteria Certification Candidate type type and Exam Comments
people (ID and title)
duration

SALES CERTIFICATION

01078873 – Understanding your customer needs and HP


WBT – 45 min
strategy 2018
01078875 – HP Desktop Workstations product portfolio
New candidates WBT – 45 min HP2-H67
2018
1 WBT – 45 min
01078871 – HP ZBook Mobile Workstations product
HP Sales Certified – Workstations [2017]
Sales HP Sales Certified - Workstations [2018] portfolio 2018
(2 for is required for upgrading candidates
EMEA)
01078875 – HP Desktop Workstations product portfolio
WBT – 45 min
2018
Upgrading candidates WBT – 45 min HP5-C02D
01078871 – HP ZBook Mobile Workstations product
portfolio 2018

14 Languages: English, Latin American Spanish, Brazilian Portuguese


La
un
ch
ed
 AMS Ju
l1
Workstations Vertical Industry Specialist  APJ 1,
20
1 8
 EMEA

Training
# of Supporting training
Criteria Certification Candidate type type and Exam Comments
people (ID and title)
duration

CHOOSE BETWEEN THE FOLLOWING INDIVIDUAL COURSES (to be completed by the same person) OR 1 SALES CERTIFICATION

3 INDIVIDUAL COURSES (total duration = 2.25 hours)

01078873 – Understanding your customer needs and HP


Sales 1 Training only All candidates WBT – 45 min N/A
strategy 2018

01078875 – HP Desktop Workstations product portfolio


Sales 1 Training only All candidates WBT – 45 min N/A
2018

01078871 – HP ZBook Mobile Workstations product


Sales 1 Training only All candidates WBT – 45 min N/A
portfolio 2018

SALES CERTIFICATION

01078873 – Understanding your customer needs and HP


WBT – 45 min
strategy 2018
01078875 – HP Desktop Workstations product portfolio
New candidates WBT – 45 min HP2-H67
2018
WBT – 45 min
01078871 – HP ZBook Mobile Workstations product
HP Sales Certified – Workstations [2017]
Sales 1 HP Sales Certified - Workstations [2018] portfolio 2018
is required for upgrading candidates
01078875 – HP Desktop Workstations product portfolio
WBT – 45 min
2018
Upgrading candidates WBT – 45 min HP5-C02D
01078871 – HP ZBook Mobile Workstations product
portfolio 2018

15 Languages: English, Latin American Spanish, Brazilian Portuguese


La
un
 AMS ch
e
20 d S
 APJ 17 ep
Thin Client Specialist (renamed from Client Virtualization Specialist)
-O
 EMEA ct

Training
# of Supporting training
Criteria Certification Candidate type type and Exam Comments
people (ID and title)
duration
HP SALES CERTIFICATION AND ACCEPTED 3RD PARTY CERTIFICATION

01075820 – Understanding your customer needs and HP WBT – 45 min


strategy: Thin Clients
New candidates 01073874 – HP Thin Client hardware product portfolio WBT – 45 min HP2-H53 Available September 29, 2017
01073875 – HP Thin Client software solutions and WBT – 45 min
Sales 1 HP Sales Certified – Thin Clients [2017] operating systems portfolio HP Advanced Sales Certified – Client
Virtualization [2015] is required for
01073874 – HP Thin Client hardware product portfolio WBT – 45 min upgrading candidates
Upgrading candidates 01073875 – HP Thin Client software solutions and WBT – 45 min HP5-H13D
operating systems portfolio

Any one of these certifications:


• VMware Certified Professional (VCP)
• VMware VCP4 or VCP5
• VMware Sales Professional (VSP5)
• VTSP Mobility 2015
For acknowledging these third-party
• VSP Mobility 2016
certifications, send proof of
• Citrix-Certified Engineer (CCE)
accomplishment to:
• Citrix-Certified Administrator (CCA)
3RD party 1 VMware, Citrix, or Microsoft certification All candidates N/A 3rd party exam • EMEA:
• Citrix Certified Associate - Virtualization
partnerlearningsupport.emea@hp.com
• Citrix Certified Professional - Virtualization
• LAR: pfsupport.lar@hp.com
• Citrix Certified Expert- Virtualization
• APJ: pfsupport.apj@hp.com
• Managing Citrix XenDesktop 7.6 Solutions
• Microsoft – MCSA Windows Server 2012
• Microsoft – MCSE Desktop Infrastructure
• Microsoft – Installing and Configuring Windows
Server 2012

AND ONE HP TECHNICAL CERTIFICATION

01074484 – HP Thin Client basics and overview WBT – 45 min


01074485 – HP Thin Client management and software WBT – 55 min
Technical 1 HP Technical Certified – Thin Clients [2017] All candidates HP2-H55 Launched on 10/27/2017
01074487 – HP Thin Client local configuration help for WBT – 45 min
proof-of-concept

16 Languages: English
Av
ai
la
bl
 AMS e 6/
1 4/
Retail Solutions Specialist  APJ 2 01
7
 EMEA

Training
# of Supporting training
Criteria Certification Candidate type type and Exam Comments
people (ID and title)
duration

WBT – 15
01072868 – Unique Value-Add of HP Retail POS
minutes
Solutions
Requirement:
WBT – 24 AMS = 2 individuals
Sales 1-2* HP Sales Certified - Retail Point of Sale [2017] All candidates 01072870 – HP Retail Point-of-Sale Solutions HP2-H50
minutes APJ = 1 individual
EMEA = 1
01072872 – Why and What to Sell From HP Retail
WBT – 20
Point-of-Sale (RPOS) Solutions
minutes

17 Languages: English
Av
ai
la
bl
 AMS e 12
/0
Managed Print Specialist – Select  APJ 9/
20
16
 EMEA

Training
# of Supporting training
Criteria Certification Candidate type type and Exam Comments
people (ID and title)
duration

01069865 – Introduction to Managed Print Services WBT – 20 mins


01069643 – Redefining HP Managed Print Services WBT – 1 hour
01069645 – Selling HP Managed Print Specialist Select WBT – 1 hour
HP Sales Certified - Managed Print Specialist * The number of certified individuals may
Sales 1* All candidates Portfolio HP2-B144
Select [2017] vary by region and country. (1)
01069866 – HP Managed Print Services Solutions WBT – 45 mins
01069864 – HP Managed Print Specialist Tools and WBT – 30 mins
Processes

(1) For EMEA, to qualify for the Managed Print Specialist - Select specialization in FY19, either the HP Sales Certified - Managed Print Specialist Select [2017] or the HP Sales Certified - Managed Print Specialist
Premier [2017] certifications are accepted.

18 Languages: English, French, Italian, German, Spanish, Simplified Chinese, Thai, and Bahasa Indonesian
Av
ai
la
bl
 AMS e 12
/0
Managed Print Specialist – Premier  APJ 9/
20
16
 EMEA

Training
# of Supporting training
Criteria Certification Candidate type type and Exam Comments
people (ID and title)
duration

01069865 – Introduction to Managed Print Services WBT – 20 mins * The number of certified individuals may
01069643 – Redefining HP Managed Print Services WBT – 1 hour vary by region and country. For AMS, the
01069645 – Selling HP Managed Print Specialist Select WBT – 1 hour requirement is at least two (2) certified
Portfolio sales team members.
New candidates 01069644 – Selling HP Managed Print Specialist WBT – 30 mins HP2-B145
Premier Portfolio ** ** Restricted module
01069866 – HP Managed Print Services Solutions WBT – 45 mins
HP Sales Certified - Managed Print Specialist 01069864 – HP Managed Print Specialist Tools and WBT – 30 mins The HP5 exam is for those individuals
Sales 1-2* Processes
Premier [2017] who have already obtained either
certification:
• HP Sales Certified – Managed Print
Specialist Select [2017]
01069644 – Selling HP Managed Print Specialist • HP Sales Certified - EMEA cMPS
Upgrading candidates WBT – 30 mins HP5-B09D [2016]
Premier Portfolio **
• HP Sales Certified - EMEA pMPS
[2016]

19 Languages: English, French, Italian, German, Spanish, Simplified Chinese, Thai, and Bahasa Indonesian
11
 AMS / 5/
20
18
Managed Print Specialist – Security and Solutions*  APJ
 EMEA
HP Access Control track

Training
# of Supporting training
Criteria Certification Candidate type type and Exam Comments
people (ID and title)
duration

Partner must accomplish both the sales


and technical certifications within this
track to qualify for this specialization
HP Sales Certified – Selling HP Access Control
Sales 1 All candidates 01081038 – HP Access Control Sales Training WBT – 15 min HP2-H77
[2019]
HP Sales Certified – Endpoint Security
[2018] certification is also required to
qualify for this specialization

Partner must accomplish both the sales


and technical certifications within this
track to qualify for this specialization
HP Technical Certified – Implementing HP WBT – 1 hr 22
Technical 1 All candidates 01080852 – HP Access Control 16.4 Technical Training HP2-H78
Access Control [2019] min
HP Sales Certified – Endpoint Security
[2018] certification is also required to
qualify for this specialization

* This specialization is currently available in EMEA only. The training as well as


the certification are both available to worldwide channel partners.

20 Languages: English
11
 AMS / 5/
20
18
Managed Print Specialist – Security and Solutions*  APJ
 EMEA
HP Security Manager track

Training
# of Supporting training
Criteria Certification Candidate type type and Exam Comments
people (ID and title)
duration

Partner must accomplish both the sales


and technical certifications within this
track to qualify for this specialization
HP Sales Certified – Selling HP Security
Sales 1 All candidates 01081035 – HP Security Manager Sales Training WBT – 11 min HP2-H79
Manager [2019]
HP Sales Certified – Endpoint Security
[2018] certification is also required to
qualify for this specialization

Partner must accomplish both the sales


and technical certifications within this
track to qualify for this specialization
HP Technical Certified – Implementing HP
Technical 1 All candidates 01080928 – HP Security Manager Technical Training WBT – 55 min HP2-H80
Security Manager [2019]
HP Sales Certified – Endpoint Security
[2018] certification is also required to
qualify for this specialization

* This specialization is currently available in EMEA only. The training as well as


the certification are both available to worldwide channel partners.

21 Languages: English
12
 AMS / 3/
20
18
Managed Print Specialist – Security and Solutions*  APJ
 EMEA
HP Secure Print and Insights track

Training
# of Supporting training
Criteria Certification Candidate type type and Exam Comments
people (ID and title)
duration

Partner must accomplish both the sales


and technical certifications within this
track to qualify for this specialization
HP Sales Certified – Selling HP Secure Print 01081567 – HP JetAdvantage Secure Print and Insights
Sales 1 All candidates WBT – 12 min HP2-H83
and Insights [2019] Sales Training
HP Sales Certified – Endpoint Security
[2018] certification is also required to
qualify for this specialization

Partner must accomplish both the sales


and technical certifications within this
track to qualify for this specialization
HP Technical Certified – Implementing HP 01081570 – HP JetAdvantage Secure Print and Insights
Technical 1 All candidates WBT – 59 min HP2-H84
Secure Print and Insights [2019] Technical Training
HP Sales Certified – Endpoint Security
[2018] certification is also required to
qualify for this specialization

* This specialization is currently available in EMEA only. The training as well as


the certification are both available to worldwide channel partners.

22 Languages: English
M
ay
 AMS 11
, 20
DesignJet Specialist  APJ 18

 EMEA

Training
# of Supporting training
Criteria Certification Candidate type type and Exam Comments
people (ID and title)
duration
WBT – 2 hours
DesignJet Fundamentals (course number 01077350),
recommended
Online
DesignJet Fundamentals Assessment (course number
assessment – 01077368 – Desi
01077368), required gnJet Fundament 01077368 (DesignJet Fundamentals
1 hour
als Assessment Assessment) is a Saba-based assessment
Sales 1 HP Sales Certified – DesignJet Printing [2018] All candidates
and is required in addition to the
WBT – 2 hours
HP DesignJet T-Series (course number 01077348), and respective Pearson VUE exam
recommended
WBT – 1 hour HP2-H61
HP DesignJet Z-Series (course number 01078287),
recommended

23 Languages: English
 AMS
Technical Production Specialist – classic track  APJ
 EMEA
• Complete one of the following:
Training
# of Supporting training
Criteria Certification Candidate type type and Exam Comments
people (ID and title)
duration
HP Sales Certified - DesignJet Technical 01066018 – Selling HP DesignJet Technical Production WBT – 4 hours This certification focuses on DesignJet T-
Sales 1 All candidates HP2-B140
Production Printing [2016] Printing 30 minutes series printers.

Training
# of Supporting training
Criteria Certification Candidate type type and Exam Comments
people (ID and title)
duration
HP Sales Certified - DesignJet Graphics 01066020 – Selling HP DesignJet Graphics Production This certification focuses on DesignJet Z-
Sales 1 All candidates WBT – 5 hours HP2-B141
Production Printing [2016] Printing series printers.

24 Languages: English
Av
ai
la
bl
 AMS e1
1/
27
Graphics Specialist (Latex)  APJ /2
01
7
 EMEA
• Graphics Specialist: Latex Mid-Volume / Flatbed track
Training
# of Supporting training
Criteria Certification Candidate type type and Exam Comments
people (ID and title)
duration
01075443 (Fundamentals Assessment) is
HP Sales Certified – Latex Mid-Volume and • 01075235 – Latex Fundamentals • WBT • 01075443 – a Saba-based assessment and is required
Sales 1 All candidates Fund. Assess.
Flatbed [2017] • 01075234 – Mid Volume and Flatbed Certification • WBT in addition to the respective Pearson VUE
• HP2-H59 exam

• Graphics Specialist: Latex Value track


Training
# of Supporting training
Criteria Certification Candidate type type and Exam Comments
people (ID and title)
duration
01075443 (Fundamentals Assessment) is
• 01075235 – Latex Fundamentals • WBT • 01075443 – a Saba-based assessment and is required
Sales 1 HP Sales Certified – Latex Value [2017] All candidates Fund. Assess.
• 01075233 – Low Volume Value Certification • WBT in addition to the respective Pearson VUE
• HP2-H58 exam

• Graphics Specialist: Latex Entry track


Training
# of Supporting training
Criteria Certification Candidate type type and Exam Comments
people (ID and title)
duration
01075443 (Fundamentals Assessment) is
• 01075235 – Latex Fundamentals • WBT • 01075443 – a Saba-based assessment and is required
Sales 1 HP Sales Certified – Latex Entry [2017] All candidates Fund. Assess.
• 01075232 – Low Volume Entry Certification • WBT in addition to the respective Pearson VUE
• HP2-H57 exam

25 Languages: English
 AMS
Technical Production Specialist – HP PageWide XL track  APJ
 EMEA
Standard track
Training
# of Supporting training
Criteria Certification Candidate type type and Exam Comments
people (ID and title)
duration

This training provides insights into the


complete HP PageWide XL product
solution, as well as consultative sales
skills
Sales 2 EMEA HP PageWide XL sales training All candidates Invitation only ILT – 4 days N/A
Format:
• 2 days theoretical and hands-on
product training
• 2 days consultative sales skills

AND TECHNICAL CRITERIA

HP PageWide XL Printer Service Qualification All candidates Invitation only ILT – 7 days N/A The complete HP PageWide XL
qualification consist of SPWP1 + SPWF1
and is a 10 ILT training
AND
Technical 2
The minimal required qualification for HP
PageWide partner certification is the HP
HP PageWide XL_Folder Service Qualification
All candidates Invitation only ILT – 3 days N/A Design PageWide XL Printer Service
(highly recommended)
training

Entry track
Training
# of Supporting training
Criteria Certification Candidate type type and Exam Comments
people (ID and title)
duration
This training provides insights into the
Sales 1 EMEA Entry HP PageWide XL sales training All candidates Invitation only ILT – 1 day N/A
entry HP PageWide XL product solutions

26 Languages: English
 AMS
Services Specialist – Computing and Services Specialist – Printing  APJ
Multiple tracks  EMEA
• Computing Services only
# of Supporting training Training type
Criteria Certification Candidate type Exam Comments
people (ID and title) and duration
* EMEA = 1 person,
New candidates HP2-H65
APJ/AMS = 2 persons (1)
HP Sales Certified – Personal Systems Services WBT – 1 hour 40
Sales 1-2* 01078084 – Selling HP Personal Systems Services
[2018] minutes
Prerequisite: HP Sales Certified – Personal
Upgrading candidates HP5-C01D
Systems Services [2017]

• Printing Services only


# of Supporting training Training type
Criteria Certification Candidate type Exam Comments
people (ID and title) and duration
All candidates HP2-B138 * EMEA = 1 person, APJ/AMS = 2 persons
(1)
The accelerated (delta) path and the delta
Sales 1-2* HP Sales Certified - Printing Services [2017] 01065633 – Selling HP Printing Services, Rev. 16.41 WBT – 1 hour
exam are available to EMEA and APJ only
Upgrading candidates HP5-B14D (must have HP Sales Certified – Printing and
Computing Services [2015])

• Computing and Printing Services


# of Supporting training Training type
Criteria Certification Candidate type Exam Comments
people (ID and title) and duration
New candidates HP2-H65 * APJ/AMS = 2 persons (1)
HP Sales Certified – Personal Systems Services WBT – 1 hour 40
Sales 1* 01078084 – Selling HP Personal Systems Services Prerequisite: HP Sales Certified – Personal
[2018] Upgrading candidates minutes HP5-C01D
Systems Services [2017]

AND

All candidates HP2-B138 * APJ/AMS = 2 persons (1)


The accelerated (delta) path and the delta
Sales 1* HP Sales Certified - Printing Services [2017] 01065633 – Selling HP Printing Services, Rev. 16.41 WBT – 1 hour exam are available to EMEA and APJ only
Upgrading candidates HP5-B14D (must have HP Sales Certified – Printing and
Computing Services [2015])
27
(1) See subsequent slide for footnotes
 AMS
Services Specialist – Computing and Services Specialist – Printing  APJ
 EMEA
Footnotes

(1)
APJ: New partners need to certify with the HP Sales Certified – Personal Systems Services [2018] certification (take the HP2-H65 exam). Existing partners with the HP Sales Certified – Personal Systems Services [2017] certification have a 1-year
grace period from the release/availability of HP Sales Certified – Personal Systems Services [2018] certification to recertify (take the HP5-C01D exam).

AMS: New partners need to certify with the HP Sales Certified – Personal Systems Services [2018] certification (take the HP2-H65 exam). For existing channel partners, recertification is optional.

Printing Services: English, Simplified Chinese, Japanese, Traditional Chinese, Korean, Russian, German, Italian, Polish, French, Spanish, Turkish, Brazilian Portuguese
Languages: Personal Systems Services:
• Available now: English, Korean, Russian, S. Chinese, Spanish, Japanese, Italian, French, German, Polish, Brazilian Portuguese, Thai, Turkish

28
Av
ai
la
 AMS bl
e 7/
9
HP Device-as-a-Service (DaaS) Specialist  APJ /2
01
8
 EMEA

Training
Criter # of Supporting training
Certification Candidate type type and Exam Comments
ia people (ID and title)
duration

01079108 – Module 1: Introduction to to HP DaaS


01079110 – Module 2: The Channel Partner Opportunity
with HP DaaS
Sales 1-2* HP Sales Certified – Device as a Service [2018] All candidates 01079112 – Module 3: Deep Dive into HP DaaS WBT – 2 hours HP2-H69 * EMEA = 1
01079114 – Module 4: How to Sell HP DaaS
01079116 – Module 5: How HP DaaS Works
01079118 – Module 6: HP Daas Financial Fundamentals

29 Languages: English, Japanese, French, German, Italian, Korean, Polish, Brazilian Portuguese, Russian, Simplified Chinese, Modern Spanish, Turkish
Av
ai
la
bl
 AMS e 1/
15
3D Scan Solutions specialist  APJ /2
01
7
 EMEA

# of Supporting training Training type


Criteria Certification Candidate type Assessment Comments
people (ID and title) and duration
This certification is used for partner entry
HP Sales Certified – 3D Scanning Solutions 01069559 - HP 3D Structured Light Scanner Pro Train- WBT – 2 hours 10
Sales 1 All candidates 01069640 into this specialization in FY18 and
[2017 entry] the-Trainer minutes
FY19.

30 Languages: English
Av
ai
la
bl
 AMS e 6/
23
3D Print Solutions specialist (Jet Fusion 4200/3200)  APJ /2
01
7
 EMEA

# of Supporting training Training type


Criteria Certification Candidate type Exam Comments
people (ID and title) and duration
01072563 – HP Multi Jet Fusion Technology WBT – 44 minutes
Background Completion of face-to-face training and
WBT – 32 minutes certification exam are all required to
01072557 – Introduction to the HP Jet Fusion 3D achieve the certification
4200/3200 Printing Solution
WBT – 7.5 hours This certification has been renamed from
01072559 – Collection of HP 3D Print presentations HP Sales Certified – 3D Print Solutions
ILT – 2 days [2017] in September 2018. Other than the
HP Sales Certified – Jet Fusion 4200 Solutions 01072561 – HP 3D Print Channel Sales Training (face- new name, this certification is the same,
Sales 1 All candidates HP2-H51
[2018] to-face event, required) and if you already achieved the original
ILT – 2 days certification, you do not need to recertify
01081327 – Selling 3D Print (face-to-face event, or take any other action.
required)
Practice exam – 2 As of November 1, 2018, the 01071955 –
01079307 – Selling HP 3D Printing Solutions 2017 hours Strategic Solution Selling course has been
practice exam replaced by the 01081327 – Selling 3D
Print course.

31 Languages: English
Av
ai
la
bl
 AMS e 7/
30
3D Printing Solutions specialist (Jet Fusion 500/300)  APJ /2
01
8
 EMEA

# of Supporting training Training type


Criteria Certification Candidate type Exam Comments
people (ID and title) and duration
WBT – 35 minutes
01079357 – HP Jet Fusion 500-300 fundamentals
WBT – 45 minutes
01071993 – Creating a Win Strategy
WBT – 45 minutes Completion of face-to-face training and
01071999 – Introduction to Business Case Development certification exam are all required to
Practice exam – achieve the certification
HP Sales Certified – Jet Fusion 500-300 01079306 – Selling HP Jet Fusion 500-300 Solutions 120 minutes
Sales 1 All candidates HP2-H68
Solutions [2018] 2018 practice exam As of November 1, 2018, the 01071955 –
ILT – 2 days Strategic Solution Selling course has been
01079194 HP Jet Fusion 500-300 sales training (face-to- replaced by the 01081327 – Selling 3D
face event, required) Print course.
ILT – 2 days
01081327 – Selling 3D Print (face-to-face event,
required)

32 Languages: English
Av
ai
la
bl
 AMS e 6/
30
Education Solutions specialist  APJ /2
01
7
 EMEA

# of Supporting training Training type


Criteria Certification Candidate type Exam Comments
people (ID and title) and duration

01072017 – HP ProBook x360 11 G1 Education Edition WBT – 30 minutes


with Windows Ink and OneNote
This is an interim certification for the
01072812 – HP Blended Learning with Microsoft WBT – 36 minutes EMEA Education Focus Program.
HP Sales Certified – Education Solutions [2017
Sales 1 All candidates Education System N/A
entry]
Successful completion of all training is
01072814 – Microsoft in the Classroom WBT – 36 minutes required to achieve this certification.

01072818 – Microsoft Education Selling Solutions WBT – 36 minutes

33 Languages: English
La
un
ch
 AMS ed
Ja
n.
Healthcare specialist  APJ 20
18
 EMEA

# of Supporting training Training type


Criteria Certification Candidate type Exam Comments
people (ID and title) and duration
• 01076266 – State of Health IT Market WBT – 37 minutes
• 01076269 – Healthcare Technology Buying Personas WBT – 58 minutes
• 01076271 – Understanding the U.S. Healthcare WBT – 34 minutes
All candidates in the system
5 HP4-H56 The exam price is set at US$500.
United States • 01076273 – Meet the Personas WBT – 40 minutes
• 01076275 – HP in Healthcare: Enabling Providers. WBT – 24 minutes
Empowering Patients

• 01079266 – Global HIT Market Landscape WBT – 22 minutes


All candidates in • 01079238 – France HIT Market Landscape WBT – 23 minutes The exam price is $100 for developed
HP2-H71
France • 01079250 – Healthcare Essentials WBT – 23 minutes countries, $50 for emerging countries

• 01079266 – Global HIT Market Landscape WBT – 22 minutes


All candidates in • 01079236 – Belgium HIT Market Landscape WBT – 30 minutes The exam price is $100 for developed
HP2-H72
Belgium • 01079250 – Healthcare Essentials WBT – 23 minutes countries, $50 for emerging countries

HP Sales Certified – Healthcare Specialist • 01079266 – Global HIT Market Landscape WBT – 22 minutes
Sales All candidates in The exam price is $100 for developed
[2018] • 01079212 – German HIT Market Landscape WBT – 20 minutes HP2-H73
Germany • 01079250 – Healthcare Essentials WBT – 23 minutes countries, $50 for emerging countries

• 01079266 – Global HIT Market Landscape WBT – 22 minutes


2 All candidates in • 01079237 – Sweden HIT Market Landscape WBT – 23 minutes The exam price is $100 for developed
HP2-H74
Sweden • 01079250 – Healthcare Essentials WBT – 23 minutes countries, $50 for emerging countries

• 01079266 – Global HIT Market Landscape WBT – 22 minutes


All candidates in the • 01079235 – UK HIT Market Landscape WBT – 23 minutes The exam price is $100 for developed
HP2-H75
United Kingdom • 01079250 – Healthcare Essentials WBT – 23 minutes countries, $50 for emerging countries

All candidates in • 01079266 – Global HIT Market Landscape WBT – 22 minutes


• 01079234 – Australia/NZ HIT Market Landscape WBT – 23 minutes The exam price is $100 for developed
Australia and New HP2-H76
• 01079250 – Healthcare Essentials WBT – 23 minutes countries, $50 for emerging countries
Zealand

All candidates in • 01079266 – Global HIT Market Landscape WBT – 22 minutes The exam price is $100 for developed
• 01079250 – Healthcare Essentials WBT – 23 minutes HP2-H70
remaining countries countries, $50 for emerging countries

34 Languages: English
 AMS
Security certifications for sales and presales TCs  APJ
 EMEA
# of Supporting training Training type L
Criteria Certification Candidate type Exam Comments
people (ID and title) and duration 4/ aun
1/ ch
2 0 ed
01076821 - Telling the HP Security Story* WBT – 5 minutes 1
Both training and exam are required 8
01076456 - Enterprise Customer Interaction* WBT – 5 minutes
01076969 - The Wolf – PC and Print Security WBT – 37 minutes
2 or N/A (1) [EMEA only] Two partner learners are
Sales HP Sales Certified – Endpoint Security [2018] All candidates 01076558 - Attack Vectors and How to Respond* WBT – 20 minutes HP2-H60*
(1 ) required for the partner company to be
01076556 - Telling Security Stories* WBT – 40 minutes
eligible for the HP Partner Certified
01076560 - Understanding the Customer* WBT - 60 minutes
Security Program.
01077580 - SMB - executive conversation* WBT – 6 minutes

# of Supporting training Training type L


Criteria Certification Candidate type Exam Comments 4/ aun
people (ID and title) and duration 13 ch
/2 e
Prerequisite: HP Sales Certified – 01 d
Sales
2 or N/A HP Sales Certified – Adv. Endpoint Security
All candidates
01077706 – Delivering an Effective HP Security
ILT – 2 days Proctored Endpoint Security [2018]
8
(1 ) [2018] (choose from pan HP / PC / Print) Conversation (required)
(1) See above.

# of Supporting training Training type L


Criteria Certification Candidate type Exam Comments 5/ aun
people (ID and title) and duration 10 ch
/2 e
01077757 – HP Security Primer (optional) Prerequisite: HP Sales Certified – 01 d
Technical
2 or N/A
HP Technical Certified - PC Security [2018] All candidates 01078089 - Delivering a Technical PC Security
ILT – 1 day HP2-H63 or
Endpoint Security [2018] 8
(1 ) ILT – 2 days proctored exam
Conversation (required) (1) See above.

# of Supporting training Training type L


Criteria Certification Candidate type Exam Comments 5/ aun
people (ID and title) and duration 10 ch
/2 e
01077757 – HP Security Primer (optional) ILT – 1 day Prerequisite: HP Sales Certified – 01 d
Technical
2 or N/A
HP Technical Certified - Print Security [2018] All candidates 01077642 - Delivering a Technical Print Security ILT – 2 days
HP2-H64 or
Endpoint Security [2018]
8
(1 ) proctored exam
Conversation (required) (1) See above.

All: English
Languages: * English, Simplified Chinese, French, Italian, German, Japanese, Korean, Spanish, Brazilian Portuguese, Polish
35
Service qualifications

36
HP Service Qualifications
HP technical trainings that qualify service engineers to
effectively install, maintain and repair HP products.
To view available training assets, select your product
category, and below you find all available
qualifications.
The Service Qualification information is also available
in an excel file, click on
View the HP Service Qualification guide
There are links to:
- GCSN in case you can’t find the qualification for a
specific product
- Partner First Learning Center
- other technical trainings
If you need help, have a look at the SQ Self Help or
consult the Support information

37
38

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