NON VERBAL COMMUNICATION

Leonard Mlodinow
 INTRODUCTION
Nonverbal communication, also called manual language,
is the process of sending and receiving messages without
using words, either spoken or written. Similar to the way
that italicizing emphasizes written language, nonverbal
behavior may emphasize parts of a verbal message.
 Types of Nonverbal Communication
"Judee Burgoon (1994) has identified seven different nonverbal
dimensions:”
1. Kinesics or body movements including facial expressions and eye
contact;
2. Vocalics or paralanguage that includes volume, rate, pitch, and
timbre;
3. Personal appearance;
4. Our physical environment and the artifacts or objects that compose
it;
5. Proxemics or personal space;
6. Haptics or touch;
7. Chronemics or time.
 1. Kinesics
The interpretation of body motion communication
such as facial expressions and gestures, nonverbal
behavior related to movement of any part of the
body or the body as a whole.
How you move your body.
• Head movements
• Eye contact
• Gestures and postures
• Facial expression
 2. Vocalics
The study of paralanguage, which includes the
vocal qualities that go along with verbal
messages, such as pitch, volume, rate, vocal
quality, and verbal fillers.
 3. Attraction

People communicate more with and pay more

attention to those they find attractive. This makes
sense: if you like someone, you'll want to talk to
them more and hear what they have to say.
 4. Environment

The environment has effect on our moods, choice of

words, and actions environmental factors can affect
nonverbal communication factors in the environment
which affect nonverbal communication include furniture
in the room, architecture, noise, music interior
decorating, lightning conditions, colours, temperature
etc.
 5. Proxemics

Proxemics is the study of how people unconsciously

structure the space around them.
 6. Haptics

A branch of nonverbal communication that refers to

the ways in which people and animals communicate
and interact via the sense of touch.
 7. Chronemics

Chronemics is the study of the use of time in nonverbal

communication. Time perceptions include punctuality,
willingness to wait, and interactions. The use of time can
affect lifestyles, daily agendas, speed of speech,
movements and how long people are willing to listen.