HEALTH ERGONOMICS

OR

ERGONOMICS IN HEALTH
SERVICES
 ERGONOMICS
MULTI / INTER/TRANS DICIPLINE APPROACH TO
FIT:

Equipment, method and environment

To ability, capability and limitation of the human

To create healthy, safety, comfort, effective and

efficient of working conditions

For increases the productivity, benefit and

satisfaction
RELATION ERGONOMIC TO
OTHER DISIPLIN
THE GOAL OF ERGONOMICS
FOR INCREASING:
HEALTH AND SAFETY
COMFORT AND EASE TO USE
EFFECTIVE AND EFFICIENCY
EASE TO MAINTENANCE
LOW COST
PRODUCTIVITY
BENEFIT
 WHERE ERGONOMIC
CAN BE APPLIED?
HOUSE HOLD
REST AREA / REKREATION
HOSPITAL /HEALTH SERVICES
SCHOOLS
MILITERY
SPORT
TRANSPORTATION
INDUSTRY
AGRICULTURE, HORTICULTURE, FORESTRY
TROURISM
MARKET
PLACE OF PLAYER
ECT.
HUMAN AS THE WORKERS
WORK PALCES:
– health, safety, comfort, effective and eficien
LOOK FROM 8 ASPECT OF ERGONOMI:
– Use of muscle,
– Intake of nusrition,
– Work posture
– Environment condition,
– Time condition,
– Social condition,
– Information condition,
– Human machine intercation
 KON SEP KESEIMBAN GAN
ERGON OMI
MATERIAL TASK PERSONAL PHYSIOLOGICAL
CHARACTERISTICS CHARACTERISTICS CAPACITY CAPACITY

TASK WORK
DEMANDS CAPACITY
ORGANIZATIONAL PSYCHOLOGICAL BIOMECHANICAL
ENVIRONMENTAL
CHARACTERISTICS CAPACITY CAPACITY
CHARACTERISTICS

QUALITY STRESS
FATIQUE ACCIDENT
PERFOR
MANCE
DISCOMPORT DISEASES
INJURY PRODUCTIVITY
APLICATION OF ERGONOMICS

IN

HEALTH SERVICES
 THE PRINSIVAL OF HEALTH
SERVICES TO PASIENT
FRIENDLY, FAST, ACCURATE,
SAVE
COMFORT
EFEKTIVE
EFISIENT
LOW COST
 SATISFCATION TO THE PASIENT AND
HEALTH WORKERS
 IN THE HOSPITALS
Ergonomic can be application during design
entry roads to the hospital:
– Direction to hospital
– name of hospital
– Service place plan: registration counter, policlinic,
emergency unit, Laboratory, Management,
administration staff, registration inpatient counter,
payment counter, Kitchen, laundry, temple morgue,
ect.

inpatient room, farmasy, operation room, ect..

ACCES TO THE HOSPITAL

NAME PLATE OF HOSPITAL

DIRECTION TO HOSPITAL
PUBLIC TRANSPORT TO HOSPITAL
TRAPIC FLOW TO AND FROM HOPITALS
PARK AREA AND PARK SERVICES
CONTROL OF PARK WORKER
SAVE OF PARK AREA, WHITING ROOM
ECT.
FLOOR PLAN OF HOSPITAL
Floor plan of hospital as a clear direction
about:
– Registration counter location, payment counter,
policlinic, laboratory, emergency room, inpatient
room, etc.
– Management office, in patient room, etc.
The information must be clear: dimension of
letter, contras to bacground
Location of floor plan: ease to see and ease
to read
 INFORMATION
LOCATION : AT FRONT AND EASE TO
READ

THE OFFICER GENERALLY KNOW

LOCATION AT HOSPITAL,

THE OFFICERS ALWAYS AT THE OFFICE

 AT THE WORK PLACE
THE WORKER:
– WORK METHOD
– SAFETY WORK TOOLS
– WORK AND REST SCHEDUL
– NUTRISION, LUNCH TIME
– SOCIAL SCURITY
WORK TOOLS:
– TOOLS USE
– DIMENTION OF TOOLS
– USE METHOD
– USER GUIDE
WORK ENVIRONMENT
LAY OUT
 HOSPITAL SERVICE
To the patient (with many complaint), and Delivery
family
– Service location ease to reach
– comfort
– Fast service, friendly
– Satisfaction of services: (good communication,
good facility, etc)

The health workers:

– Heath, safety, comfort, social scurity
 NERSE ROOM
Enoug facilities according to class
Patient safety during using hospital facilities
Comfort room for worker and patient
Stand by of the officers (nurse, doctors, etc)
Good communication and friendly service of
the worker
SERVICE AT THE ROOM
GOOD COMMUNICATION
 EMERGENCY ROOM
EASE TO REACH,
THE CAR CAN REACH AT FRONT OF
EMERGENCY ROOM
ENOUG FACILITIES
THE OFFICERS READY AT THE PLACE
(NURSE, DOCTOR)
FAST AND GOOD SERVICES
GOOD COMMUNICATION TO THE
PATIENT AND FAMILY
REGISTRATION COUNTER
NEAR THE EMERGENCY ROOM,
POLICLINIC
COUNTER OFFICER:UNDERSTAND THE
REGULATION AND CONDITION IN THE
HOSPITAL
THE COUNTER OFFICER MUST BE
STANDBY IN THE OFFICE
GOOD COMMUNICATION TO THE
PATIENT AND FAMILY
 PAYMENT COUNTER
THE LOCATION EASE TO LOOK

THE OFFICER STANDBY AT THE OFFICE

PAYMENT TERMS MUST BE WRITEN AND

PUT AT FRONT OF COUNTER OFFICE

THE SERVISE CAN DO ONLINE FROM ALL

SERVICE IN THE HOSPITAL
 KITCHEN ROOM
KITCHEN SET MUST BE UP TO DATE
PLACE OF KITCHEN TOOLS
COOK WORKER: (GOOD HYGIENE
SANITATION, CLEAN CLOTHES,
REGULER HEALTH EXAMINATION)
WORK FLOW OF ROW MATERIAL, TOOLS,
COOKING PROCESS, FOOD
PREPARATION, FOOD TRANPSORTATION
TO ROOM, ETC)
 OPERATIOM ROOM
OPERATION SET MUST BE RECORDED
BEFORE AND AFTER OPERATION
OPERATION TABLE AND IT EQUIPMENT
WORK FLOW AT OPERATION ROOM
COMFORTNESS ROOM FOR OPERATOR
AND PATIENT
EMERGENCY ACTION THAT NEED TO BE
PREPARED
ICU
OPERATION PREPARATION
ROOM
BATHROOM AND CLOSET
MOVING PATIENTS
TRANSPORT PATIENT HO
ARE USE WHEEL CHAIR
DON’T WORK WITH
BAND POSTUR
SET BAD HEIGHT
BEFORE WORK
MOVING PATIENT
MOVING PATIENT METHOD
MOVING PATIENT TO
AMBULANCE
 COMMUNICATION
MANAGEMENT TO STAFF, MEDICAL
OFFICER, SCURITY, CS , AND
OTHERWISE
BETWEEN MEDICAL OFFICER (DOKTOR
DG DOKTOR, DOKTOR TO NURSE,
NURSE TO NURSE, ETC)
AS A HIGEST OF ERROR FROM
SERVICES AT THE HOSPITAL
THE COMMUNICATION MUST BE CLEAR
AND WRITE
SAFETY POSTER
LAUNDRY
LAUNDRY
 TAKE OVER
TAKE OVER OF OFFICER: CHANGE OF
SHIFT
GOOD COMMUNICATION ABOUT DUTY:
– important need to report,
– Which need to change drugs,
– Important to continuous action, etc.
– The tools which are owned and use
 COMMUNICATION TO
PATIENT
must be clear and detail, use understand
language
write communication
Te communinication must be repeated and ask
are their understand
FRIENDLY COMMUNICATION
COMMUNICATION TO FAMILY
MUST CLEAR AND DETAIL
ASK WHO ARE CAN TAKE THE
EXPLANATION ABOUT THE PATIEN’T
CONDITION AND NEXT ACTION
EXPLANATION WITH UNADERSTAND
LANGUAGE
REPEATED THE EXPLANATION
FRIENDLY COMMUNICATION
DURING PANDEMI COVID-19
HIGHT RISK:
WITH OTHER DISEASE / COMORBED
(HEART, DM, LUNG, KIDNEY, ETC)

TO THE HEALTH WORKERS

 DO WITH HEALTH PROTOCOLS (3 M,

5M)
 PANDEMI COVID-19
CONDITION
HEATH WORKER TAKE SERVICE TO THE
PATIENTS

HEALTH WORKERS MUST TAKE CARE

TO THEIR HEALTH, SAFETY,COMFORT
DURING WORK, SCURITY TO SOCIAL
AND FAMILY NEDD, REWARD
ACCORDING TO WORKLOAD AND
WORKRISK
 TUGAS
1. Coba dianalisis dari pendekatan ergonomi
penggunaan APD bagi NAKES dalam
pelayanan pasien covid-19 di RS.

2.Dalam kondisi Pandemi covid-19 NAKES

mengalami stres kerja yang luar biasa,
bagaemana solusi terbaik ditinjau dari sudut
ergonomi terhadap pelayanan di RS dan
kepentingan soasial dan keluarga NAKES.
3. Pelayanan di RS selama 24 jam non stop,
sementara NAKES tidak akan mampu melakukan
tugas selama 24 jam terus menerus. Coba
jelaskan bagemana solusi dalam pengaturan
tugas NAKES agar pelayanan di RS bagus, tetapi
NAKES tetap sehat dan selamat.

4. Pelayanan di RS perlu mempertimbangkan

cost benefit analisis, shg dalam operasional
RS perlu menerapkan teknologi tepat guna.
Coba jelaskan bagaemana menerapkan
prinsip teknologi tepat geuna di RS.