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Communication and Presentation Skills

Communication and
Presentation Skills

MDI Prof. Ashok Kapoor


Communication and Presentation Skills

Sell your Speech

“If you want to cheer yourself up


cheer somebody else up.”

Bits & Pieces

MDI Prof. Ashok Kapoor


Communication and Presentation Skills

Sell your Speech

• A person speaking to an audience


should only be either entertaining or
selling
• All speakers are selling something
• Good public speakers should be
judged by the response and reaction
of their audience

MDI Prof. Ashok Kapoor


Communication and Presentation Skills

Sell your Speech

• A salesperson is someone who helps people to make


up their mind
• The methodologies of selling and public speaking
are based on common sense

MDI Prof. Ashok Kapoor


Communication and Presentation Skills

Mastering Nervous Tension

“Fear defeats more people than any


other thing in the world”

Ralph Waldo Emerson

MDI Prof. Ashok Kapoor


Communication and Presentation Skills

Mastering Nervous Tension

• We are born positive - life makes us negative

• To be a good speaker you must understand your


fear

• Nervousness can come from terror or ‘stage fright’

• The only way to conquer fear is to keep doing the


thing you fear to do

MDI Prof. Ashok Kapoor


Communication and Presentation Skills

Mastering Nervous Tension

• Adrenaline and nervous tension are essential parts


of a good performance
• Deep breathing exercise can help conquer the
tension
• Nervous tension is like stress - good as long as it is
managed

MDI Prof. Ashok Kapoor


Communication and Presentation Skills

Preparation

“Only the prepared speaker


deserves to be confident”

Dale Carnegie

MDI Prof. Ashok Kapoor


Communication and Presentation Skills

Preparation
• Confidence comes from preparation
• The six stages of preparation:
– Prepare a file
– Collect ideas
– Decide what you are aiming for
– Write the speech
– Prepare your notes
– Practice
• You are speaking for your audience’s benefit

MDI Prof. Ashok Kapoor


Communication and Presentation Skills

Content

“The greatest of all faults is to be


conscious of none”

Thomas Carlyle

MDI Prof. Ashok Kapoor


Communication and Presentation Skills

Content
• The basic construction of all
presentation is
– Opening
– Message
– Close
• First attract the audience’s attention
• Be very familiar with your first two
or three minutes

MDI Prof. Ashok Kapoor


Communication and Presentation Skills

Content

• Explain your theme

• Only one main point at a time

• Use picture power

• Relate the content to the audience

MDI Prof. Ashok Kapoor


Communication and Presentation Skills

Holding Attention

“Its not what you say but how you


say it”

Anon

MDI Prof. Ashok Kapoor


Communication and Presentation Skills

Holding Attention

• Keep the audience’s attention by being enthusiastic

• Fake it till you make it

• Discard negative thoughts

MDI Prof. Ashok Kapoor


Communication and Presentation Skills

Prepare Yourself

“The music that can deepest reach,


and cure all ill, is cordial speech”

Ralph Waldo Emerson

MDI Prof. Ashok Kapoor


Communication and Presentation Skills

Prepare Yourself

• The first impression is important


• Confidence comes from knowing you look smart
• Develop a positive attitude
• Arrive early and check out the venue

MDI Prof. Ashok Kapoor


Communication and Presentation Skills

Delivery

“The greatest discovery of my generation is


that human beings can alter their lives by
altering their attitudes of mind”

William James

MDI Prof. Ashok Kapoor


Communication and Presentation Skills

Delivery
• First gain the audience’s
acceptance
• A smile at the start removes the
barrier
• Public conversation rather than
public speaking
• Maintain eye contact
• Make your presentation
standing up

MDI Prof. Ashok Kapoor


Communication and Presentation Skills

Delivery

• Face the audience


• Synchronize your hand movements with your words
• Use silence
• Develop natural enthusiasm
• Make sure that the audience know how long you are
speaking

MDI Prof. Ashok Kapoor


Communication and Presentation Skills

Avoiding Bad Habits

“I hate fear so I eliminate needless


risks”

Jackie Stewart

MDI Prof. Ashok Kapoor


Communication and Presentation Skills

Avoiding Bad Habits


• Don’t exaggerate your own importance
• Don’t begin with an apology
• Don’t smoke
• Don’t bombard the audience with
facts and figures
• Avoid irrelevant jargons

MDI Prof. Ashok Kapoor


Communication and Presentation Skills

Avoiding Bad Habits

• Put yourself in the audience’s shoes


• If in doubt, leave it out
• Don’t offend your audience
• Keep the audience on your wavelength
• Use your third-party approach to criticism

MDI Prof. Ashok Kapoor


Communication and Presentation Skills

Developing Good Habits

“The essence of skill is extracting


meaning from everyday experience”

Author unknown

MDI Prof. Ashok Kapoor


Communication and Presentation Skills

Developing Good Habits


• Use ‘I’ only sparingly
• ‘We’ and ‘us’ are good-news words
• See things from the audience’s point of
view
• Never say that made-up stories are true
• Keep to your allotted time
• Don’t worry about about an accent or
stutter
• Keep all your speeches

MDI Prof. Ashok Kapoor


Communication and Presentation Skills

Questions

“An expert is a person who will know


tomorrow why the things he had
predicted yesterday didn’t happen
today”

Author unknown

MDI Prof. Ashok Kapoor


Communication and Presentation Skills

Questions

• Lead from the front


• Send difficult questions back
• Prime someone to ask a question if necessary
• Never attack the questioner
• Keep smiling
• Never lose control

MDI Prof. Ashok Kapoor


Communication and Presentation Skills

Function Speaking

““You can’t build a reputation on


what you are going to do””

Henry Ford

MDI Prof. Ashok Kapoor


Communication and Presentation Skills

Function Speaking

• Be thoroughly prepared
• Arrive early
• Check out the venue
• Avoid distraction
• Write your own introduction

MDI Prof. Ashok Kapoor


Communication and Presentation Skills

Visual Aids

“You can make more friends in two months


by becoming interested in other people than
you can in two years by trying to get the
other person interested in you”

Dale Carnegie

MDI Prof. Ashok Kapoor


Communication and Presentation Skills

Visual Aids

• Test all equipment


• If you have to turn your back
on your audience keep talking
• All visuals must look
professional
• Preparation and practice
prevent disasters

MDI Prof. Ashok Kapoor


Communication and Presentation Skills

Yes you can be a great Speaker


If you think you are beaten you are;
If you think you dare not you don’t
If you like to win, but think you can’t
It is almost certain that you won’t

Life’s battles don’t always go to the


Stronger or faster person, but sooner
Or later the person who wins is
The person who thinks they can

GOOD LUCK AND GREAT SPEAKING!

MDI Prof. Ashok Kapoor


Communication and Presentation Skills

Thank You!

MDI Prof. Ashok Kapoor

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