ORGANIZATIONAL

BEHAVIOUR
Let’s talk
Post Secondary again after
they
Mental find a cure for
Health
your personality

Dr. Naor Cohen

OBHR 601

#Teachhaskayne
 Agenda
Topics to Cover

Morning session
1. Personality at work 01

2. Emotions and ability at 02

work 03

Afternoon session 04

3. Case study 05

4. Work attitudes and 06

behaviours
 Personality at work
“Do I need to be liked?
Absolutely not. I like to be liked.
I enjoy being liked. I have to be
liked. But it's not like this
compulsive need to be liked,
like my need to be praised.”

Michael Scott
 What is Personality?
The definition, so we know what we are talking about

“The relatively stable set of

psychological characteristics that
determine how an individual
reacts to and interacts with
others”

• Enduring pattern of thoughts,

emotions, and behaviours
• Psychological processes behind
those characteristics
 Nature-Nurture Debate
Where does personality come from?

The predictive role of personality

in explaining behaviour has been
debated for decades (i.e. the
nature-nurture debate)

Three views:
1.The dispositional approach
2.The situational approach
3.The interactionist approach

5
 Measuring personality

The Organization of Traits =

Ambitious Models of Personality
Trusting
Sociable

Lazy Shy
Myers Briggs 1
Big Five 2
The Myers-Briggs Type Indicator
AKA – The MBTI
 Big 5 Personality Types

1 Openness to Experience

2 Conscientiousness

3 Extraversion

4 Agreeableness

5 Neuroticism
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Openness to Experience
• Example characteristics include:
• Flexible/open to change vs.
resistant to change
• Creative vs. unimaginative
• Important for jobs that involve
learning and creativity, such as
research and development, given
the tendency to be intellectual,
curious, imaginative and have broad
interests
• May engage in risky behaviours and
more likely to cause workplace
accidents
Conscientiousness
• Example characteristics include:
• Responsible vs. irresponsible
• Dependable vs. impulsive
• Orderly vs. messy
• Self-disciplined vs. careless

• Important for performance in

most jobs given the tendency
towards hard work and
achievement
• May not thrive in loose
environments requiring creativity
Extraversion
Example characteristics include:
• Outgoing vs. shy
• Assertive vs. cautious
• Get energy from outside
themselves vs. inside themselves
• Important for jobs that involves
interacting with people, especially
customers (i.e. sales), and in
competitive environments such as
finance
• May not thrive in solitary jobs, or
jobs that require virtual
work/communication
Agreeableness

• Example characteristics include:

• Friendly & approachable vs.
cold & distant
• Eager to help others vs. rude
• Cooperative vs. argumentative

• Important for performance in jobs

that require interaction and involve
helping and nurturing others as
well as in jobs that involve
teamwork and cooperation
Emotional Stability/Neuroticism
• Example characteristics include:
• Self-confident vs. insecure
• Stable vs. anxious

• Individuals high on emotional

stability are more likely to have
effective interactions with co-
workers and customers as they
tend to be calmer and more
secure
• Neuroticism can increase
motivation, especially in a busy
work environment
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