Professional Documents
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CH03 2016 v0.1
CH03 2016 v0.1
CH03 2016 v0.1
Chapter
3
Social
Responsibility
and Ethics
Source: From Business & Society, Ethics and Stakeholder Management, 3rd edition, by A. Carroll. © 1996.
Reprinted with permission of South-Western, a division of Thomson Learning: http://www.thomsonrights.com. Fax 800-730-2215.
© 2016 Wessex Press, Inc. All rights reserved. 3–5
Stakeholder Perspective
• Social Responsibility
Relates to the obligation of business to society.
• Ethics
Ethical issues are most relevant at an individual level,
for ethics are maintained by people.
• Corporate Social Responsibility
The interaction between business and the social
environment in which it exists.
Type of Societal
Responsibility Expectation Explanations
Economic Required by society Be profitable. Make sound strategic
decisions. Provide adequate and
Legal/
Responsible
Illegal/
Irresponsible
Source: Based upon D.R. Dalton and R.A. Cosier, “The four faces of social responsibility,” Business Horizons, May/June, 1982, 19-27.
Printed from Business Horizons, D. R. Dalton and R. A. Cosier, “The Four Faces of Social Responsibility,” May/June 19–27, 1982, with permission from
Elsevier..
1 2 3 4 5
The stakeholder The concept of The four Different What values are,
view and the corporate social perspectives of approaches for how they form
impact of responsibility and corporate social responding to the basis of an
business the primary responsibility. social issues. individual’s
globalization on premises on ethical behavior,
social which it is based. and how they
responsibility may vary in a
and ethics. global business
6 7 8 9 10
environment.
How advances The differences The methods The different What is meant by
in information in the utility, used by approaches used whistle-blowing
technology human rights, organizations to in ethics training in monitoring
have created and justice encourage ethical programs. ethical behavior.
new ethical approaches to organizational
challenges. ethical dilemmas. behavior.
Do Nothing Do Much
• Reaction
An approach to corporate social responsibility that
includes an organization denying responsibility for its
actions.
• Defense
Organizations that pursue a defense strategy respond
to social challenges only when it is necessary to
defend their current position.
• Accommodation
An approach to corporate social responsibility that
adapts to public policy in doing more than the
minimum required.
• Proaction
An approach to corporate social responsibility that
includes behaviors that improve society.
Organizations that assume a proaction strategy
subscribe to the notion of social responsiveness.