Types of Communication and

Noise in Communication
Learning Outcomes
At the end of this module, students should be able
to:

✔ Distinguish communication according to type,

form and level
✔ Describe the forms of non-verbal communication
✔ Cite examples of the different levels of
communication
✔ Relate the types of noise in communication
 Types of Communication

✔ Verbal Communication
- putting messages into codes – either written or spoken
words

✔ Non-Verbal Communication
- involves gestures, facial expressions, and use of time and
space

Parts of Non-Verbal Communication

❑ Sign language – gestures replaces words

❑ Action language – bodily movements
❑ Object language – display of material things including human
body and its clothing
Forms of Non-Verbal Communication

1. Kinesics – body language or motion language

- facial expressions, eye movements, stance or
posture

2. Paralanguage – vocal cues ccompanied by spoken

language such as pitch, rates and pauses

3. Proxemics – use of space between two people as they talk

and/or relate to each other)

4. Tactile communication or Touch

- use of touch tells a lot about us – our status, needs and
attitudes
Types of Human Distance as Non-Verbal Comm

✔ Intimate Distance – 0 to 18”

✔ Personal Distance – 18” to 4’

✔ Social Distance – 4’ to 12’

✔ Public Distance – 12’ to the limit of sight

Remember These!!!

✔ We can't not communicate!

✔ The very attempt not to communicate communicates

something

✔ We communicate not only through words, but through tone of

voice and through gesture, posture, facial expression, among
others.
 Levels of Communication

✔ Intrapersonal Communication

✔ Interpersonal Communication

✔ Group or Organizational Communication

✔ Mass Communication
Intrapersonal Communication
- this involves communication with oneself
✔ day dreaming
✔ nocturnal dreaming
✔ speaking aloud (talking to oneself)
✔ reading aloud
✔ repeating what one hears
✔ making gestures while thinking
✔ eye contact
Intrapersonal Communication

✔ Perception, interpretations of events and

experiences

✔ Reflection and understanding

✔ Problem-solving, conflict resolution, applied

thinking evaluation, planning, and decision making

✔ Memorization

✔ Self consciousness and self-knowledge

✔ Feeling
Interpersonal Communication

✔ this involves direct exchange of messages between individuals who

can be designated both roles as source and receiver

Types of interpersonal communication include:

❑ Face-to-face – occurs between two or few people as long as the

communicators are able to see and interact with each other

❑ Mediated – occurs when a device such as a telephone or computer

is placed between the source and receiver
Interpersonal Communication

✔ Face-to-face
Interpersonal Communication

✔ Mediated

MEDIUM
Group or Organizational Communication

✔ this happens within and between groups, organizations and

institutions in a face-to-face or mediated situations

✔ Face-to-face occurs during group meetings, lectures;

messages with or without the use of microphones or
communication technologies

✔ Mediated – media or communication technologies are used to

disseminate messages within or between the groups
Group or Organizational Communication

✔ Mediated

□ Internal – communication is limited to the members of

the group or organization

□ External – communication is directed to non-members

such as other groups, organizations or general public
Mass Communication

✔ this is directed to the general public and therefore is highly

impersonal

✔ It allows large-scale dissemination of messages to audiences

who are dispersed over a wide geographical area

✔ Audience receives messages simultaneously

Common Forms of Mass Media

✔ Print – newspapers, newsletters, magazines, product

catalogs

✔ Broadcast – radio, television

✔ Film/movie

✔ Other forms – social media, music recordings, advertising

Mass Communication
Remember These!!!

✔ Intrapersonal Communication
- it is the basis of human communication
transactions

✔ Interpersonal Communication
- it is where most meaningful relationships are
formed and maintained

✔ Group or Organizational Communication

- it is where the process of communication

becomes complex
- as the number of participants and noise in the
communication process increases, the process
also becomes complicated
 Five Types of Noise in Communication

1. Physical
2. Physiological
3. Psychological
4. Semantic
5. Cultural

A noise, or more than one, is always present in all

communication contexts, such as face-to-face
communication, group communication, organizational
communication, and mediated communication.

Noise can be minimized through proper communication

planning and management.
 Examples of Noise in Communication

1. Physical Noise

✔ Environmental sounds such as barking dog, heavy rain

drops, thunderstorm, noisy children, extremely high or low
temperature

2. Physiological Noise

✔ Unfavorable human body functions such as headache,

deafness/blindness, talking too fast or too slow
3. Psychological Noise

✔ Psychological factors such as beliefs, attitude, perception

4. Semantic Noise

✔ Different meaning perceived because of the use of jargons

(technical terms), mispronounciation, wrong sentence
structure, or inappropriate use of words
5. Cultural noise

Wrong perception because of cultural differences in the meaning

of posture, body movements, eye contact, touch, space, dress