COMMUNICATING

REPORTERS
PAUL CABILING
RECHELLE MORALES
WHAT IS
COMMUNICATION?
Is a systematic process of
effective interaction through
symbols to create and interpret
meaning, this may be verbal or
non-verbal.
 Information
Function

Motivation Functions of
Emotive
Function Communicatio Function
n

Control Function
 COMMUNICATION PROCESS
Develop
an Idea

Feedback Encode

Use Transmit

Communication

Accept Receive

Decode
 FORMS OF
COMMUNICATION
transmitted conveying message
through through body
hearing or language, use of
sight (oral time, space, touch,
and written) clothing,
appearance and
aesthetic elements.
 Personal Barrier (internal conflict-
BARRIERS TO characteristics)
COMMUNICATION Physical Barrier (environment, timing,
medium, distance)
Semantic Barrier (study of meaning as
expressed in symbol)
we don’t
OVERCOMING BARRIERS

• Use Feedback – ask a set of questions about the message to determine

whether it was understood
• Review Messages
• Use multiple medium
• Use simple words
 Techniques In Communicating In An
Organization
Types of Flow of the messages: Downward
Communication, Upward Communication and
Horizontal Communication.
Downward Communication - messages that are to
instruct, inform, provide feedback and motivate
subordinates which comes from the authorities.
Techniques: letters, telephones, meeting, handbook,
manuals and newsletters.
Upward Communication – messages that
comes from the persons with lower positions
which aimed to inform on work progress,
problems encountered, suggestions for
improving output, personal feelings for work,
and non-work. Activities
Techniques: formal grievances procedure,
employee attitude and opinion surveys,
suggestion systems, open-door policy,
informal gripe session, task forces and exit
interviews.
Horizontal Communication – messages sent to individual or group of the
same level of positions for the purpose of coordination, persuade, or to pass
information.
Techniques: memos, meetings, telephones, and some type of social affairs.
 Management Information System (MIS)
According to Boone and Kurtz MIS is an organized method of providing
information to be used in decision making.

Manufacturing
et i n g
Finance Ma rk
Management
Information
Perso
ng System nnel
in e e ri
Eng

Research and
Development
Purpose Of Management Information System
According to Wheelen and Hunger, Management Information System was
established to;
1. A basis for analysis
2. To automate routine clerical operations
3. Assist managers in making routine decisions
4. To provide information in making strategic or non-programmed decisions
THANK
YOU!!!