▣ Show interest by leaning forward, paying

attention, nodding in agreement, taking

notes, and so forth.
▣ Greet new ideas with interest.

▣ Give the individual your undivided

attention.
Maintain eye contact.
▣ Use the individual's name.

▣ Smile, relax, and be friendly.

▣ Speak clearly.
▣ Use language that everyone understands.

▣ Vary your tone and pace.

▣ Move from the general to the specific.

▣ Use visuals— charts, maps. and

diagrams.
▣ Eyeball the listener.
▣ Present ▣ Past
 Can  Could
 Will  Would
 Shall  Should
 Must  Had to
 May  might
Asking information
▣ Could you help me to open the door?

▣ Would you mind if i borrow your books?

▣ Will you please tell me how to go to Jakarta?

Giving Information
▣ Yes, of course
▣ Ok, go ahead
▣ You can take the train or bus to go to Jakarta
▣ A: Linda is from Jakarta
B: Oh really? What part of Jakarta?
A: South Jakarta
▣ A: Erna is a saleswoman
B: Is that right? What company?
A: Detik.Com
Please make a short dialogue and you may choose
one of the place below
▣ Police station

▣ Bus station

▣ Restaurant

▣ Supermarket