JOB DEMANDS,

HEALTH, AND WELL

BEING
ERGONOMICS AND FACILITIES PLANNING IN HOSPITALITY MANAGEMENT
JOB DEMANDS

• Specifically, job demands refer to the physical, psychological, social, or

organizational characteristics of the job that take substantial physical and/or
psychological efforts to address at the expense of physical and/or psychological
costs. Common examples of job demands include work overload and role conflict
• Job demands are the physical or emotional stressors in your role. These
include time pressures, a heavy workload, a stressful working environment, role
ambiguity, emotional labor , and poor relationships.
EXAMPLE OF JOB DEMANDS IN A WORKPLACE

• Short deadlines.
• High volumes of work.
• Complex or boring projects.
• An uncomfortable work environment.
• Few opportunities to work autonomously.
• Poor working relationships.
• Emotionally draining tasks or roles.
• Unclear goals or role ambiguity.
• Limited opportunities for career advancement or personal development.
• Excessively bureaucratic rules and procedures.
HEALTH

Ergonomics and why it is important in a workplace?

• Ergonomics is the study of the relationship between people and their physical
work environment. One area of focus is on designing computer workstations
and job tasks for safety and efficiency. Effective ergonomics design coupled
with good posture can reduce employee injuries and increase job satisfaction
and productivity.
HEALTH RISK

• We have known for a number of years that too much time sitting or standing, poor posture, poor
ergonomics and task design can have a negative effect on the musculoskeletal system. Research tells
us that a sedentary working environment, that is inactivity like sitting for long periods of time, can
have a negative impact on your body. In recent years, sitting has had a bad time in the press, and
this is likely to continue as more research is done into what is often referred to as ‘the new smoking’.
• Often characterized as discomfort and pain in joints, muscles and soft tissues, 
musculoskeletal disorders  (MSDs) are one of the most commonly reported work related illness. The 
Bureau of Labor Statistics reported that work related MSDs had an incidence rate of 29.8 per
10,000 full-time workers in 2015. This applies to all industries, from sedentary office-based
workers through to manual industrial roles. Ergonomists, both practitioners and academics,
continue working to increase awareness and reduce the prevalence of MSDs.
EXAMPLE OF HEALTH ISSUES IN WORKPLACE

• Repetition: doing the same motions over and over again, such as using the mouse
• Awkward Body Postures: maintaining an unsupported fixed or awkward posture
such as bending the wrist, reaching forward to use a keyboard or sitting in an
unbalanced manner.
• Force: physical exertion or pressure applied to any part of the body while working,
such as leaning on the wrist while maneuvering the mouse, tightly gripping the mouse
and bracing the telephone handset between the neck and shoulder.
• Contact Stress: pressure on soft tissues of the body, such as the wrist when leaning
on the desk or the front edge of the desk.
WELL BEING

• ergonomics showcases your company’s commitment to the welfare and wellbeing as

center esteem. The aggregate impact of the past four benefits of ergonomics could be a
more grounded security culture for your company. Sound workers are your most
profitable resource; making and cultivating the safety, health& wellbeing culture at your
company will lead to way better human performance for your organization
IMPROVE WELLNESS IN WORKPLACE

• Stress Reduction | Deep breathing, laughter, and soothing music can help ease stress and anxiety throughout the day. Add morning
meditation or prayer to your daily routine. An exercise session before work or at lunch can often boost mood. Avoid conflict and gossip as
often as possible. Keep your workspace organized.
• Snacks | Keep yourself fueled throughout the day with fresh fruits and vegetables or other snacks that provide consistent energy. Avoid
refined sugar, high salt, and highly-processed treats.
• Hydration | Drink plenty of water throughout the day. Coffee can be dehydrating, so be aware of how much coffee you intake and be
mindful of compensating for the extra water loss.
• Movement | If you work at a desk, be sure to stand up regularly. Take the long route to the copy machine or the restroom. Stand up
every 30 minutes and stretch. Move around. When possible, have walking meetings. When the weather allows, get outside. When it’s rainy
or cold, walk around your office or building.
• Posture | Be conscious of how you sit at your desk and hold your body – while sitting, standing, and moving. Check out these 
helpful guidelines for proper prosture.

• Workstation Set-Up | How you arrange your work area has an impact on how you move throughout the day and your sense of overall
well-being. Put positive work area change into action with Saif’s helpful brochure on Workstation Comfort.
THANK YOU!
PREPARE ¼ SHEET OF PAPER FOR THE FOLLOWING SHORT QUIZ
TAKE TIME TO ANSWER

Q1. Give any 3 examples of Job Demands in a workplace.

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Q2. Give any 4 examples of health issues as a worker (food attendant)
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Q3. Give any 3 examples om how to improve our well being in a workplace
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Q4.. Why ergonomics is important ibased om our report)