Benchmark 1 - The Working Day

THE WORKING DAY
Barry Dunne
Instructor Business English
Empowering Progress
CONTENTS
1. Reading: Job descriptions at Bapco
2. Describing jobs
3. Vocabulary: Company departments
4. Grammar: Present Simple and Present Continuous
© Bapco Empowering Progress

CONTENT
Unit 1, pages 10 - 13
Empowering progress
I’m Barry. I train employees to develop
their English-language skills and I
proofread and edit departmental
booklets, memos and manuals.
© Bapco Empowering Progress 4

WORK IN PAIRS
Describe your job to your partner.

THE WORKING DAY
Complete Exercise 1 on page 10.
Empowering progress
COMPARE ANSWERS

THE WORKING DAY
1. Caroline Green 6. Daniel Holister
2. Rosie Dawson 7. John Paul Reyes

3. Alex Wimmer 8. Marcelo Gomes
4. Gamal Asaad 9. Jan Nowak
5. Sveta Flynn 10.Ben Parker

COMPANY DEPARTMENTS
Work with a partner. List all the departments at
BAPCO.

COMPANY DEPARTMENTS – PAGE 11
Vocabulary
Match the situation to the company
department.

LET’S CHECK!

COMPANY DEPARTMENTS - VOCABULARY
1. “faulty goods” d Quality Control
2. “not paid…invoice” b Accounts
3. “laboratory tests” g Research & Development
4. “interested in working” a Personnel
5. “problem with her computer” c Technical Support
6. “stocking…products” e Sales

PERSONAL ASSISTANTS

LISTENING - PAGE 11
Which activities does a Personal Assistant (PA) do?
• Answering emails/letters • Making coffee

• Booking flights • Prioritising appointments
• Booking train tickets • Taking notes in meetings
• Co-ordinating special • Taking phone calls
events
• Welcoming visitors
• Looking up information

LISTENING - PAGE 11
Which activities does the PA mention?

events

COMPARE ANSWERS

LISTENING - PAGE 11
Which activities does the PA mention?

events

LISTENING – COMPLETE THE NOTES
1. She says the most important thing for a PA is to ______________.
2. She dislikes it when there are _______________ happening.
3. She thinks her colleagues are ____________________.
4. Her boss knows she’s _______________.

COMPARE ANSWERS

LISTENING – COMPLETE THE NOTES
1. She says the most important thing for a PA is to be organized.
2. She dislikes it when there are too many things happening.
3. She thinks her colleagues are friendly and helpful.
4. Her boss knows she’s reliable.

JOBS AT BAPCO
Name 5 jobs at Bapco that are not in your department.
What are the main roles and responsibilities for each job?

DESCRIBING A JOB
What are the main roles and responsibilities of these jobs?
Area Outside Operator

Control Operator
Fire Truck Operator
© Bapco Empowering Progress

GALLERY READING
Read the questions. Underline key words.
Read the seven profiles of Bapco employees. They are on the walls
and notice boards.
Write your answers.

COMPARE YOUR ANSWERS

ANSWERS
Who works with water? 6 (I am in charge of draining the water)
Who has to read instructions? 2 (for a device before using it)
Who works with crude tanks? 6 (surveillance of crude tanks)
Who mentions shutdown? 4 (shutting down the plant)
Who works in LSFO? 5 (as head operator)
Who performed a specific task differently from before? 7 (place a
new reactor in service)
Who mentions English courses? 2 (to develop my English skills)
Who works with fire equipment? 1 (fire trucks and fire equipment)
Who mentions the transportation of petroleum products? 3

DESCRIBING YOUR JOB
Emphasising your responsibilities
Empowering Progress
DESCRIBING YOUR JOB
How do the Bapco employees emphasise their responsibilities?

Husain S.: __ __ ___________ ____ reading any instructions
for a device before using it.
Jaafar A.: __ __ ___ _______ ____ process operations plant
equipment and starting up/shutting down the plant.
Mahmood F.: __ ___ ____ different parties in OPD North.

LET’S CHECK!

DESCRIBING YOUR JOB
How do the Bapco employees emphasise their responsibilities?

Husain S.: I am responsible for reading any instructions for a
device before using it.
Jaafar A.: I am in charge of process operations plant
equipment and starting up/shutting down the plant.
Mahmood F.: I deal with different parties in OPD North.

IN MY JOB…
______________ learning coordinators and
superintendents.
______________ registering nominated employees on
English courses suitable for their level.
______________ preparing employees for Cambridge
English exams.
______________ developing skills-based courses for staff.
______________ L&D and Procurement when ordering
stationery and refreshments.

IN YOUR JOB…
What are your most important tasks?
What tasks do you do regularly?
What tasks are you currently doing?
Empowering Progress
PRESENT SIMPLE VS
CONTINUOUS
Empowering Progress
The water is boiling. Be careful. Water boils at 100 degrees Celsius.
Listen to those people. What language Excuse me, do you speak English?
are they speaking?
Let’s go out. It isn’t raining now. It doesn’t rain very much in summer.
‘I’m busy.’ ‘What are you doing?’ What do you usually do at weekends?
I’m getting hungry. Let’s go and eat. I always get hungry in the afternoon.
Kate wants to work in Italy, so she’s Most people learn to swim when they
learning Italian. are children.
The population of the world is Every day the population of the world
increasing very fast. increases by about 200,000 people.
TIME PHRASES
Present Simple or Present Continuous?
Empowering progress
GRAMMAR WORKSHOP – EXERCISE 1, P.13
always this month

at the moment today
currently this week
every month twice a month
every year usually
generally
now
never
often
sometimes

ANSWERS TO FOLLOW

PRESENT SIMPLE OR PRESENT CONTINUOUS?
Present Simple Present Continuous
always at the moment
every month currently
every year
now
generally
this month
never
today
often
this week
sometimes
twice a month
usually
GRAMMAR WORKSHOP –
EXERCISE 3
Identify which sentences are incorrect. Correct them.
Empowering progress
COMPARE ANSWERS

PRESENT SIMPLE OR PRESENT CONTINUOUS?
1. We are needing need an audiosystem for the conference.
2. Our staff are not understanding do not understand our financial

position.
3. They are advertising for a new sales executive at the moment.
4. I can’t employ him because he’s having he has no references.
5. Don’t disturb Richard just now because he’s doing the payroll.
6. I’m thinking think this new system is a big mistake.
7. I’m thinking of going on holiday next week.
8. Some people are still preferring still prefer to use a flipchart

instead of PowerPoint.
WRITING TASK
Your company is currently recruiting graduates. The HR

Department has asked you to provide a brief description of
your job to help the applicants understand more about the
types of job available. You should mention:
• your job title
• your main responsibilities
• what you do in an average day.
Write at least 50 words. Email it to me before our next
session: 955080@bapco.net .
SESSION OBJECTIVES
You are better able to:
• match job descriptions to

company departments
• distinguish between Present
Simple habits and routines
and Present Continuous
actions in progress.
© Bapco
THANK YOU
© Bapco

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THE WORKING DAY

Instructor Business English

© Bapco Empowering Progress

© Bapco Empowering Progress 4

© Bapco Empowering Progress 5

© Bapco Empowering Progress 7

1. Caroline Green 6. Daniel Holister

2. Rosie Dawson 7. John Paul Reyes

© Bapco Empowering Progress 8

© Bapco Empowering Progress 9

© Bapco Empowering Progress 10

© Bapco Empowering Progress 11

1. “faulty goods” d Quality Control

2. “not paid…invoice” b Accounts

3. “laboratory tests” g Research & Development

4. “interested in working” a Personnel

5. “problem with her computer” c Technical Support

© Bapco Empowering Progress 12

© Bapco Empowering Progress 13

• Answering emails/letters • Making coffee

© Bapco Empowering Progress 14

• Answering emails/letters • Making coffee

© Bapco Empowering Progress 15

© Bapco Empowering Progress 16

• Answering emails/letters • Making coffee

© Bapco Empowering Progress 17

1. She says the most important thing for a PA is to ______________.

2. She dislikes it when there are _______________ happening.

3. She thinks her colleagues are ____________________.

4. Her boss knows she’s _______________.

© Bapco Empowering Progress 18

© Bapco Empowering Progress 19

1. She says the most important thing for a PA is to be organized.

2. She dislikes it when there are too many things happening.

3. She thinks her colleagues are friendly and helpful.

4. Her boss knows she’s reliable.

© Bapco Empowering Progress 20

© Bapco Empowering Progress 21

What are the main roles and responsibilities of these jobs?

Area Outside Operator

© Bapco Empowering Progress

Write your answers.

© Bapco Empowering Progress 23

© Bapco Empowering Progress 24

© Bapco Empowering Progress 25

How do the Bapco employees emphasise their responsibilities?

© Bapco Empowering Progress 27

© Bapco Empowering Progress 28

How do the Bapco employees emphasise their responsibilities?

© Bapco Empowering Progress 29

© Bapco Empowering Progress 30

What tasks do you do regularly?

What tasks are you currently doing?

always this month

© Bapco Empowering Progress 35

© Bapco Empowering Progress 36

© Bapco Empowering Progress 39

2. Our staff are not understanding do not understand our financial

3. They are advertising for a new sales executive at the moment.

4. I can’t employ him because he’s having he has no references.

6. I’m thinking think this new system is a big mistake.

7. I’m thinking of going on holiday next week.

8. Some people are still preferring still prefer to use a flipchart