GROUP BEHAVIOUR AND TEAMS

By Group VIII
Alrina, Annaliza, Kimberly, Reuben
and Riya
 WHAT IS A GROUP?
• Two or more employees who interact with each
other in such a manner that the behavior and/or
performance of a member is influenced by the
behavior and/or performance of other members.
 TYPES OF GROUPS
GROUPS

Formal Group Informal Group

WHAT IS A FORMAL GROUP?
Groups created by managerial decision to accomplish stated goals
of the organization is known as a formal group.
Types of Formal Groups:
 Command Group:
• Specified by the organizational
chart, comprises the subordinates
who report directly to a given
supervisor.
 Task Group:
• Comprises the employees who work
together to complete a particular task
or project.
WHAT IS AN INFORMAL GROUP?
Groups that arise from individual efforts and develop around common
interests and friendships rather than deliberate design is called informal
groups.
Types Of Informal Groups:
• Interest Groups: Individuals who may not

be members of the same command or task group

may affiliate to achieve some mutual objective.

• Friendship Groups:

Established by members having something in common, such as age, gender, political beliefs,
desire to play the same sport, or ethnic background
FIVE STAGE GROUP DEVELOPMENT MODEL
CHARACTERISTICS OF GROUPS

Roles Norms Cohesiveness

Status &
Size

A set of expected Generally agreed-

Strength of group
behavior patterns upon standards of
members’ desires
attributed to individual and
to remain in the
someone group behavior
group and their
occupying a given developed as a
commitment to the
position in a result of member
group.
social unit. interaction over
• Groupthink
time.
WHY DO WE JOIN GROUPS?
VIDEO FOR REFERENCE
 WHAT ARE TEAMS?
• Team are small size and have members with
skills who have reached the performing stage
 NATURE OF A TEAM
1 2 3
A team is a For achievement Sometimes, the
relatively of objectives, terms "group" and
permanent work team, members "team" are used
group whose require interchangeably
members coordination but they are not
organizational therefore, they the same.
objectives depend on one
another and
interact regularly
 NATURE OF A TEAM
4 5 6
The basic purpose The group should The group meets
of a group is to have a strong and through the
interact for the focused leader. formal and
purpose of sharing Team generally efficient meeting.
information while do not have clear Teams are
the basic purpose leaders and the encouraged to
of the team is to leadership roles have open ended
perform are also shared active problem
collectively. solving meeting
TYPES OF TEAMS
Problem- Solving Teams
Consisting of individuals from the same department or area
to address a specific problem.

Cross- Functional Teams

Individuals from different departments or work that
come together on task or project basis

Virtual Teams
A team- interactive technology to work together (email,
message, teleconference, etc)

Self- Directed Work Teams Individuals who take on the

long – term responsibilities
 WHY TEAMS ARE FORMED?
Increased Customer Satisfaction Enhanced Productivity

Improved Quality Flattening Organizations

Workforce Diversity Flexibility and Quicker Decisions

WAYS FOR SETTING TEAM GOALS

1
ALIGNED

2
UNDERSTOOD

3
S.M.A.R.T

A C C O U N TA B I L I T I E S A N D 4
RESPONSIBITLITIES
WAYS FOR SETTING TEAM GOALS

P E R F O R M A N C E I N D I C AT O R S 5
S H O U L D B E C R E AT E D

IDENTIFYING 6
DEPENDENCIES

IDENTIFYING RISKS 7

COMMITMENT BY ALL 8
MEMBERS
GROUPS VS TEAMS