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    This screencast seeks to apply for a social media officer position at Talabat and discusses the Shannon and Weaver communication model. It identifies three types of noise that can affect Talabat's communication process - technological, knowledge-based, and emotional/attitude. It provides recommendations for Talabat to reduce these noises, such as engaging with IT departments to address technological issues, uploading posts in different languages to overcome knowledge-based noise, and improving customer service and advertising to address emotional/attitude noise.

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    This screencast seeks to apply for a social media officer position at Talabat and discusses the Shannon and Weaver communication model. It identifies three types of noise that can affect Talabat's communication process - technological, knowledge-based, and emotional/attitude. It provides recommendations for Talabat to reduce these noises, such as engaging with IT departments to address technological issues, uploading posts in different languages to overcome knowledge-based noise, and improving customer service and advertising to address emotional/attitude noise.

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    Download as PPTX, PDF, TXT or read online from Scribd
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    15 views14 pages

    1 Screencast

    Uploaded by

    s kh
    This screencast seeks to apply for a social media officer position at Talabat and discusses the Shannon and Weaver communication model. It identifies three types of noise that can affect Talabat's communication process - technological, knowledge-based, and emotional/attitude. It provides recommendations for Talabat to reduce these noises, such as engaging with IT departments to address technological issues, uploading posts in different languages to overcome knowledge-based noise, and improving customer service and advertising to address emotional/attitude noise.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    of 14

    Assessment - 1 Screencast

    Case 2: Talabat
    CE6108 - Business Communication
    Class 001
    What is the purpose of this screencast?

    • To seek and apply for the job position as


    social media officer in ‘Talabat’.
    • To identify and explain the Shannon and
    Weaver communication model, and the 7
    elements.
    • Discuss 3 types of noises and how they
    affect the communication process of
    ‘Talabat’.
    • Justify and give recommendations to
    address on how to reduce the types of
    noises.

    2022 Introduction 2
    2022 Application of model 3
    Sender

    2022 Application of model 4


    Message

    2022 Application of model 5


    CHANNEL

    2022 Application of model 6


    Decoding

    2022 Application of model 7


    Receiver

    20XX presentation title 8


    Feedback

    2022 Application of the model 9


    Noise
    3 types of noise in response to Talabat:

    1. Technological
    2. Knowledge-based
    3. Attitude or Emotional

    2022 Noises 10
    Technological
    noises

    2022 Noises 11
    Knowledge-based noise

    2022 Noises 12
    Emotional and Attitude noise

    2022 Noises 13
    Recommendations:

    Talabat must engage with their IT


    department and Facebook server
    providers.

    Talabat must upload their posts in


    different languages.

    Customer service must improve.

    Advertisement management must


    improve to showcase better quality.

    2022 14

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