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Food and

Nutrition
LABORATORY
ENGLISH
SEVICE
Objectives
• Discuss what is English Service.
• Understand the silver service etiquette tips for
service.
• Describe the use of spoon and fork in English
service.
• Simplify the points to remember while silver service
or English service.
What is
ENGLISH SERVICE?
English Service is a form of Silver Service. It is a
much more informal style of service compared to
other styles like French or Russian but works
closely with the etiquette and understanding of
Silver Service practices.
Silver Service Etiquette Tips for Service
• Make eye contact if culturally appropriate

• Smile
• You should always be well presented

• Be patient and allow guests time to enter and sit down. This will make guests
relaxed and they won’t feel they have to rush
Silver Service Etiquette Tips for Service

• Offer to help with coats

• Be discreet and professional, and don’t get


overexcited by a celebrity. Treat them as you
would any other guest

• If a guest offers you their hand to shake, you should always do so. If you’re
wearing gloves you should remove it and then shake their hand. As a general
rule, never offer your hand first
Silver Service Etiquette Tips for Service

• Pay attention. If you see a guest needs


additional help always offer to assist
• Let the service flow. Make your greetings
natural and respectful, and don’t force
interactions
• Read non-verbal signals. If a guest is angry,
upset or nervous, try to ensure they are more
relaxed by providing a professional service
Silver Service Etiquette Tips for Service

• When guests leave, smile and thank them and help


them with their coats and outerwear
• Offer to escort guests to their waiting vehicle if
appropriate
• If there has been any problem, take a record of it
and follow the establishment’s protocol
Use of spoon and
fork
• Silver service takes place from the left of the guest,
holding the
• Place a fork over a spoon in your right hand, both
facing up.
• Slide your index finger between the fork and the
spoon
• Lift food items with the spoon and hold them firmly in
place with the fork while transferring them to the
guest's plate.
Use of spoon and fork
POINTS TO REMEMBER WHILE SILVER
SERVICE OR ENGLISH SERVICE
1.Serve food from dish/platter onto guest’s plate
using service spoon and fork from the left-hand side.
2.Conduct clearance from the right-hand side.
3.Serve beverages from the right-hand side.
SILVER SERVICE / ENGLISH SERVICE PROCEDURE
REFERENCES

• https://www.youtube.com/watch?v=84nAHzgVkp4
• https://www.youtube.com/watch?v=8jVoMYMoVfs
• https://www.slideshare.net/SunilKumar148/french-wines?
next_slideshow=29030723
• https://poloandtweed.com/blog/rules-of-silver-service-
etiquette
Thank
You!

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