Verbal & Non-verbal

Communication
Lesson 5
 Non‐verbal
Communication
is a form of sharing ideas,
insights, information, experiences,
etc. without the use of words. This
may be done through the meanings
brought by body movements, facial
expressions, physical appearance,
space, gestures and even tone of
voice.
 Types of Non­‐
Verbal
1. Body Movements
are also known as body kinetics.
They come in the following
categories:
 Body Movements
A. Emblems
These are body
movements which have
direct translation into words.

*For example, thumps up means OK.

 Body Movements
B. Illustrators
These are used to accent, emphasize or
reinforce words. If someone is giving you
directions, may point his fingers towards the left
side to mean its going to left side.
 Body Movements
D. Display of
feelings
A person’s face and body
movements may convey how
intense his emotion is; as in tight
hug may signify an intimate
 Types of Non­‐
Verbal
2. Paralanguage
refers to the ways of saying something. It
includes such characteristics as:
• rate - speed of speaking
• pitch - highness or lowness of tone
• volume – loudness
• quality – pleasing or unpleasing sound
 Types of Non­‐
Verbal
3. Body types
can also communicate a message.
Wells and Suiegel in their researches
found out the following:
 Body Types
• Ectomorphs (thin people)
– ambitious, younger, more
suspicious of others, more tensed and
nervous, more inclined to be more
difficult, more pessimistic and quieter.
 Body Types
• Endomorphs (fat people)
more fashionable, lazier,
weaker, more talkative, older, more
warm‐hearted and sympathetic, more
good­natured,
‐ agreeable, more
dependent on others and more
trusting.
 Body Types
• Mesomorphs (athletic people)
– stronger, more adventurous,
more matured, more reliant, younger
and taller.
 Types of Non­‐
Verbal
4. Attractiveness
Physical attributes of a person
may mean something to the people
around her.
 Types of Non­‐
Verbal
5. Body Adornment
involves form of clothing, make-
up, jewelry and hairstyle.

*For instance, an applicant who is dressed appropriately

might likewise be hired than those who are not.
 Types of Non­‐
Verbal
6. Space and Distance
is studied as proxemics. It
concerns the way a person uses the
space around him as well as the
distance where he stands. It may be
explained through the following:
 Space and Distance
Intimate distance
-people are in direct contact with each other or
are in no more than 18 inches apart.
Personal distance
-people may stay anywhere from 18 inches to 4
feet from each other as in casual and personal
conversations.
 Space and Distance
Social distance
-when talking to persons unknown to the
speaker, he must keep a distance of 4 to 12
feet.
Public distance
-it is the distance of more than 12 feet typically
used in public speaking.
 Types of Non­‐
Verbal
7. Touch
-the kind of touch used in
communication reflects meaning
about the relationship between the
sender and the receiver.
*The more intense the relationship, the more frequent and
more intimate the touch.
 Types of Non­‐
Verbal
8. Time
-there are two kinds of people
based on time; punctual and late.

*For example, a student who is always late in class conveys

the message that he is not interested in the subject or he does
not respect the teacher.
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