ETIQUETTE & MANNERS:

Formal Dinner

Business Communication
(Etiquettes of Formal Dinner)
Presented to: Presented by: M. Badar Shahab (10-NTU-5041)

Mr. Farooq Jamal

National Textile University Faisalabad

Entrance In Dining Hall

Hold the door.

y Whoever (guy or

gal) gets to the door first should open it and hold for others who are following.

The door is closing

y At an elevator,

those in the elevator should get off before anyone else get on.

Sitting Arrangement
y Generally the

chairperson sits at the end of the table farthest from the entrance.

No eating with your fingers!

y During the first

course of the meal, use the utensils on the outside.

y For example, the

salad arrived, use the fork on the far left. Entre arrives, the next fork.
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I want to eat my dessert!

y When wanting to

eat your dessert, use the utensils that were placed above the plate.

Put the napkin where?

y Open the napkin,

refold in half and place in onto your lap with the fold away from you.

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How did that get on the floor?

y If your utensils or

napkin fall, DO NOT crawl around on the floor to retrieveflag down a waiter and ask for another.
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I cant eat another thing.

y Finally done

eating?

Place all of your utensils on the plate with the tip of the fork and knife across the plate, pointing at 11 oclock.
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Chop sticks or Chop Suey?

y Eat your Chop

Suey (or any other food) with chop sticks ONLY if you already know how to use themlearning in front of someone can be ugly!
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Whats in my Mouth?
y Great meal when

all of a sudden you realize something in your mouth needs to come out!

y Cover your mouth

with a napkin and get it outdiscreetly!

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Doing lunch?
y Whoever invites a

colleague or client to a business lunch pays for it that includes the tip, coat check and parking if necessary.

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Where to Lunch
y Select a restaurant

that is conducive to conducting business.

y The restaurant

should be centrally located for both, or close to the guests office.

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Party time!
y Have fun, but

maintain control! DO NOT get drunk hit on a co-worker stay at the buffet

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Consider some of the benefits of etiquette

y Gives professionals

the tools to impress clients and colleagues.

y It puts others at

ease so that business can be conducted.

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and
y Helps to establish

rapport with others more easily. Gives the organization an overall polished, professional image.
y Builds confidence

and helps create a winning style.

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Finally
y Take time to say please and thank you

more often.
y Dont forget to say Hello rather than Hi. y Say youre welcome rather than no

problem.

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and always

S M I L E
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