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THE TITLE OF YOUR

RESEARCH PAPER / THESIS


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Your Name
University Name
Program Title
Name Of Advisor

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THE TITLE OF
YOUR RESEARCH
PAPER / THESIS
Your Name
University Name
Program Title
Name Of Advisor

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Why Is It Important To Communicate Well?

THE TITLE OF
● People share a fundamental drive to communicate. You share meaning in what you say and how you
say it, both in oral and written forms. Your communication skills help you to understand others—not
YOUR RESEARCH
just their words, but also their tone of voice, and their nonverbal gestures. The format of their written
documents provides you with clues about who they are and what their values and priorities may be.

PAPER / THESIS
Active listening and reading are also part of being a successful communicator.
● When you were an infant, you learned to talk over a period of many months. You need to begin the
process of improving your speaking and writing with the frame of mind that it will require effort,
persistence, and self-correction, just as it did when you were acquiring basic communication skills.
Your Name
University Name and writing are reflections of your thoughts, experience, and education. Part of that
● Your speaking
combination
Program Title is your level of experience listening to other speakers, reading documents and styles of
writing, and studying formats similar to what you aim to produce.
Name Of Advisor

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Why Is It Important To Communicate Well?

THE TITLE OF
● As you study professional business communication, you may receive suggestions for improvement
and clarification from speakers and writers more experienced than yourself. Your success in
YOUR RESEARCH
communicating is a skill that applies to every field of work, and it makes a difference in your
relationships with others.

PAPER / THESIS
● You want to be prepared to communicate well when given the opportunity. Each time you do a good
job, your success will bring more success.
Your Name
● An individual with excellent communication skills is an asset to every organization. No matter what
University
career Name
you plan to pursue, learning to express yourself professionally in your communications will
help you
Program Titleget there.
Name Of Advisor

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THE BASIC PRINCIPLES OF ETHICAL COMMUNICATION

THE TITLE OF
● While project workflows, strategic planning, advanced technology, and business analyses are often topics associated
with critical corporate discussions, an enterprise’s code of ethics – and its key ethical communication principles – is

YOUR RESEARCH
not often discussed. Businesses of all sizes rely on optimal person-to-person communication so that projects can be
effectively completed, management and employees can understand each other, and for business to flow in the most
efficient manner possible. While effective communication is necessary in all human relationships, it is even more

PAPER / THESIS

critical in businesses of all sizes in order for confusion to be mitigated, and everyone is on the same page.
Humans rely on communication to express personal desires of what needs to be done, and how it is to be done. In a
business, this is most important for both managers and employees to effectively express what they want done, and
how they want it to be done. Communication is always a two-way, mutual set of actions that includes the
Yourcommunicator,
Name and the receiver. Typically, communication will include two or more communicators and receivers, and
spoken communication will often illicit a reply from the initial receiver.
●University
A set of Name
clear-cut principles exists, that every business should follow, to ensure all personnel, including C-suite
executives
Program Titleand employees, effectively and ethically communicate in the workplace. Ultimately creating a comfortable,
efficient environment where everyone is on the same page, and everyone is aligned to the principles and values of
Name
the Of Advisor
enterprise. These ethical communication principles stem form a critical framework of values that every CEO
should seek to discuss with all employees, executives, managers, and shareholders so the business is able to
effectively leverage its relationships to better its bottom and top lines.

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THE TITLE OF WHAT IS ETHICAL COMMUNICATION?

YOUR RESEARCH Ethical communication is a type of communication that is predicated upon certain

PAPER / THESIS
business values, such as being truthful, concise, and responsible with one’s words
and the resulting actions.

Your Name
University Name
Program Title
Name Of Advisor

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THE TITLE OF
While hard skills are invaluable in any industry, there is a greater knowledge among

YOUR RESEARCH
– larger enterprises – that soft skills and emotional intelligence are just as important
in establishing effective workplace relationships that can produce results. While
logical intelligence denotes one’s cognitive brainpower, emotional intelligence is
PAPER / THESIS
based on an empathetic ability to understand people, which relates to having the
ability to effectively communicate with people. Soft skills represent the other side of
an employee’s personal skill set, and encompasses a group of workplace
competencies focusing on working well with others – including the most critical soft
Your Name
skill, which is the skill of communication. And while there are many different types of
University Name
communication principles that businesses need to know about, ethical
communication is the most important.
Program Title
Name Of Advisor

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FUNDUMENTALS OF ETHICAL COMMUNICATION

THE TITLE OF
FUNDUMENTALS
YOUR RESEARCH OF ETHICAL
COMMUNICATIO
PAPER / THESIS N
Your Name
University Name
Consideration for
Openness
Program Title and Development of
Any Potential
Transparency
Name Of Advisor Relationship
Roadblocks

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OPENNESS AND TRANSPARENCY

THE TITLE OF
YOUR RESEARCH
PAPER / THESIS
Truthfulness & honesty is the most core principle of ethical communication. This means that speaking 99
percent of the truth in a matter - while leaving out one percent of the facts - is not ethical communication, as
omitting any detail (intentionally) changes the way that a listener will perceive an event. Thus, being 100
Your Name
percent open and transparent, and hiding nothing, is key in order for all business relationships - whether
within a business
University Namebetween its members, or with business and their partners, or even customers - to succeed
in the short term and long term.
Program Title
Name Of Advisor

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Consideration for Any Potential Roadblocks:

THE TITLE OF
When communicating with another party, truly ethical communication entails considering any potential
YOUR RESEARCH
factor that may influence how the recipient understands - or receives - the information that is being
communicated. 

PAPER / THESIS
Several examples are below where roadblocks may present themselves, resulting in the communicator
needing to take steps to attenuate any potential instances of miscommunication:

Your Name
University Name
Program Title
Name Of Advisor

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LANGUAGE USE
THE TITLE OF • Obviously, ethical communication dictates that speakers utilize the language that listeners understand. It would make little sense to
present a business presentation in English to a non-English speaking Chinese audience. Taking this example further, it would also be
unethical to communicate the information mostly in Chinese, with a certain section in English, presenting only parts of the data to the

YOUR RESEARCH Chinese audience.


LANGUAGE FLUENCY

PAPER / THESIS
Ethical communication takes into account the level of fluency as well as the language spoken by listeners so that recipients of the
communication (whether it be spoken or written) are able to fully understand what is being communicated.

JARGON
• Every industry has its own jargon. When speaking to a layperson, it is ethical to speak with simple, easy-to-understand words, while
Your Name
avoiding the use of heavy jargon, resulting in portions of the presentation/communication being incomprehensible to a portion of the
audience.
University Name
ACCESSIBLITY TO TECHNOLOG
Program• InTitle
this information and digital age, some take accessibility to advanced technology for granted. For instance, while smartphones are
readily available, and translation apps are abundant, not everyone is able to access such applications or platforms. If a business
Name Ofwanted
Advisorto present certain pieces of information to an audience while expecting the audience to translate it into their native language
via an application, there may be confusion. Thus, the ability to access certain technology - and the know-how on how to use certain
applications - may be a roadblock when it comes to ethically communicating to a particular audience.

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DEVELOPMENT OF RELATIONSHIP

THE TITLE OF
The art of communication allows people to express themselves in order to develop relationships. In
business, this can be an employee dealing with a manager, executives communicating with
YOUR RESEARCH
stakeholders, or managers talking with other business representatives. It is critical for there to be no
confusion or misunderstandings when businesses try to develop relationships within themselves and

PAPER / THESIS
with other business entities or clients/customers. To accomplish this, ethical communication
principles must be followed, ensuring that all parties can receive the consistent truth, and
understand what needs to be done, and how it needs to be done.

Your Name
University Name
Program Title
Name Of Advisor

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PRINCIPLES OF ETHICAL COMMUNICATION

THE TITLE OF
● There are a myriad of core principles associated with ethical communication, starting with the core
value of honesty that all other values are connected to. However, it can be said that there is a value
YOUR RESEARCH
underlying honesty (with regard to ethical communication) and that is emotional intelligence/empathy
as the precursor of all soft skills, which allows all personnel to be understood, and to effectively

PAPER / THESIS
communicate with others. Emotional intelligence, within the framework of ethical communication,
allows one to understand the needs of others, and meet those needs in the most efficient manner
possible as if you were in their shoes.

Your Name
University Name
Program Title
Name Of Advisor

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PRINCIPLES OF ETHICAL COMMUNICATION

THE TITLE OF
1. Be Truthful And Honest

YOUR RESEARCH
2. Active Listening

3. Speak Non-Judgmentally

PAPER / THESIS
4. Speak From Your Own Experience

5. Consider the Receiver’s Preferred Communication Channel

6.Your
StriveName
To Understand

7.University NameTone
Avoid A Negative

8.Program Title Others


Do Not Interrupt
Name Of Advisor
9. Respect Privacy And Confidentiality

10. Accept Responsibility

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BE TRUTHFUL AND HONEST

THE TITLE OF
● Being honest means communicating what is known to be true (only 100 percent the facts) to a
listener, with no intent to deceive or present only parts of the truth. It also means being as objective
YOUR RESEARCH
as possible, that is, not tailoring the story based on what the speaker wants the listener to believe.
Letting the listener take the data that is objectively presented and believe what they choose to believe

PAPER / THESIS
is a core goal of ethical communication. Ethical communication should be based on accurate
information and facts – in a word, do not lie.

Your Name
University Name
Program Title
Name Of Advisor

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ACTIVE LISTENING

THE TITLE OF
Hearing someone and listening to them are two different things. In order for ethical communication to be
effective, it is necessary for the recipient to pro-actively listen to the speaker, and to not just hear what
YOUR RESEARCH
they want to hear, or to hear only parts of the conversation. This also means asking questions when any
point is not completely understood, for the sake of clarification

PAPER / THESIS
Your Name
University Name
Program Title
Name Of Advisor

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Speak Non-Judgmentally

THE TITLE OF
Ethically and concisely communicating means speaking in a non-judgmental manner with every recipient,
negating unnecessary conflict, which typically creates a breakdown in communication and causes
YOUR RESEARCH
misunderstandings. Unnecessary conflict is never good for any business, and such conflicts usually result
from unethical communications, with judgmental, accusatory, and overly-critical comments often being the

PAPER / THESIS
catalyst for such breakdowns in communication.

Your Name
University Name
Program Title
Name Of Advisor

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Speak From Your Own Experience

THE TITLE OF
Bringing your personal experience into a dialogue with business listeners is important, providing backup
for your arguments with something more tangible. Such a communication method (experiential
YOUR RESEARCH
communication) paints a complete picture for your audience and helps to prove your points so that the
listeners have a better understanding of what is being said.

PAPER / THESIS
Your Name
University Name
Program Title
Name Of Advisor

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Consider the Receiver’s Preferred Communication Channel

THE TITLE OF
You risk losing an audience if you use a communication channel that is not preferred by your intended
receiver. To effectively communicate with your listeners, use the most preferred communication channel,
YOUR RESEARCH
whether that be face-to-face, email, conference call, phone call, messenger app, etc. Also, when
presenting data to a business audience, be aware of the preferred method of presentation for that

PAPER / THESIS
business, whether it be graphs, slides, PowerPoint presentations, etc. Additionally, since body language is
very important, it is often preferred to meet business clients face-to-face.

Your Name
University Name
Program Title
Name Of Advisor

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Strive To Understand

THE TITLE OF
While it is important to be proactive in listening, it is important for listeners to also strive to fully understand
what is being said before responding. While asking for clarification or confirmation of a point is fine, many
YOUR RESEARCH
times questions that listeners pose have already been answered. Listeners should think about what has
been said before constructing a reply. Reading “in between the lines” is also an important skill that allows

PAPER / THESIS
for understanding what isn’t said, but was implicitly said or implied.

Your Name
University Name
Program Title
Name Of Advisor

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Avoid A Negative Tone

THE TITLE OF
● Ethically communicating assumes the speaker will avoid rudeness, be polite and professional, and
have tact. The ethical communicator knows that it’s not only important what you say, but how you say
YOUR RESEARCH
it. Tone is one of the most critical facets of communication. A listener may miss the meaning
altogether if the tone is wrong, which can lead to unnecessary confrontations that decrease business

PAPER / THESIS
productivity.
● Controlling one’s tone goes along with self-control, a soft skill that allows one to know how they wish
to reply to a terse business message (for instance) versus the most effective manner for replying.
Essentially, keeping the tone positive or neutral is best, as the tone of a written message – or of one’s
Yourvoice
Name – is always picked up by the receiver, and can alter how the message is received and/or
understood.
University Name
● Additionally, while it is acceptable to be honest and open, tact – and professional maturity – means
Program Title
knowing when it is inappropriate to speak up, and when it is crucial to. Tact also means knowing that
Name Of Advisor
being completely honest does not equate with being rude or negative – it is possible to be completely
honest and open with one’s thoughts and feelings while still remaining polite and respectful.

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Do Not Interrupt Others

THE TITLE OF
Allowing others to speak is important for the creation of a civil, effective working environment. Interrupting
others results in misunderstandings and unnecessary conflicts and a breakdown in workplace
YOUR RESEARCH
communications, which only hinders corporate progress and creates problems. Interrupting others not
only shows a lack of respect, but does not allow the listener to fully grasp what is being said, which often

PAPER / THESIS
results in incorrect assumptions being made.

Your Name
University Name
Program Title
Name Of Advisor

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Respect Privacy And Confidentiality

THE TITLE OF
Most businesses should include a clause in their code of ethics defining what is appropriate when it
comes to honoring client and employee confidentiality and privacy. This can have a wide range of
YOUR RESEARCH
implications, including minimizing workplace gossip, and mitigating toxic conversations about the private
lives of clients and/or personnel.

PAPER / THESIS
Your Name
University Name
Program Title
Name Of Advisor

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Accept Responsibilty

THE TITLE OF
● As noted before, a core tenant within any ethical communication framework is taking responsibility for
the actions that result from one’s words, whether it be good or bad. This includes both short term and
YOUR RESEARCH
long term consequences of one’s communications. Owning one’s words reinforces the importance of
being conscientious about ethical communication.

PAPER / THESIS
Your Name
University Name
Program Title
Name Of Advisor

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ETHICAL COMMUNICATION IN AN ORGANIZATION

THE TITLE OF
● n business organizations, communicating concisely, ethically, and appropriately are all necessary so a
business can operate effectively and efficiently. Operating according to a communication-based code of

YOUR RESEARCH
ethics is important for both small and large scale person-to-person conversations. For larger audiences it is
often important for business members to employ additional values to their communication principles, such
as:
PAPER / THESIS
● Choosing the right place/time: Speaking about a particular topic in a business often requires choosing the
most pertinent and appropriate time and place in order for the message to be most effective. This requires
Yourknowing
Name the recipients and having tact, along with utilizing strategy and planning.
● Knowing one’s Audience: Certain audiences may prefer different verbiage or jargon, or may prefer one
University Name
communication channel over another. Being an effective communicator means knowing your audience in
Program Title
order to communicate in the way that he/she will understand the best.
● Business communication requires ethical values to form the foundation of all of its relationships, which
Name Of Advisor
ensures that all enterprise workflows, short term projects, and long term projects are effectively managed
and carried out. Any lapse in efficient and ethical communication can result in misunderstandings, conflicts,
delays with projects, and the creation of an ineffective working environment.

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THE TITLE OF
YOUR RESEARCH
PAPER / THESIS Find 5 examples of how ethical communication in different
industries can change the outcome of a problem in a
business or workplace environment, revealing why ethical
communication principles should be followed
Your Name
University Name
Program Title
Name Of Advisor

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THANK YOU !

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