Professional Documents
Culture Documents
Behav
Behav
Safety Management
System Behaviors
Engineering Controls
Traditional Hierarchy of Safety
Interventions Included:
Management leadership
vision, values, commitment
safety goals & objectives
costs of safety performance
Responsibility & accountability
defined for management & employees
accountable for performance
Safety organization
safety committees
safety staff resource
safety budget
Safety Management System Interventions
7 components (continued)
Safety training
Based on needs assessments
Designed & presented effectively
For both management & employees
Results in observable changes in behavior on the job
Safety communications
Internal & external
Appropriate for audience
Effectiveness of communication methods
If Safety Interventions are Effective You
Will See:
% of safe behaviors increasing and the % at-risk
behaviors decreasing
Reporting of near misses / hits increasing
Both the number of observations and level of
participation increasing
Frequency & severity of injuries decreasing
Increasing acceptance of responsibility and
accountability for personal behavior
A business succeeds or fails through the performance of
all of its employees
“Business is Behavior” *
⟨ Observable
⟨ Measurable
therefore
Behavior can be managed !
Attitudes
however
Attitudes can be changed by
changing behaviors
ABC Model
Antecedents
(trigger behavior)
Behavior
(human performance)
Consequences
(either reinforce or punish behavior)
Definitions:
Sunbathing
Aggressive Drivers
Only 4 Types of Consequences:
Behavior
Punishment (P)
("If you do this, you'll be penalized")
Extinction (E)
("Ignore it and it'll go away")
Consequences Influence Behaviors
Based Upon Individual Perceptions
of:
Magnitude - large or
Significance - positive or
negative { small
Impact -
other
personal or
R-
R+
P
er
fo
r
m
The effects of positive
a
nc reinforcement
e
Time
Both Punishment & Extinction Decrease
Behavior
E
Pe P
rf
or The effects of
m punishment
an
ce
Time
Pe
rf
or E
m
an The effects of extinction
ce
Time
If you see this type of
performance curve, you can bet
Pe management by negative
rfo reinforcement is the
rm predominant management style
an
ce
Time
What Employees Want:
A Safe Workplace
A Positive Workplace
To Take Care of One Another
To Stop the Hurt!
What Management Wants: