Title:- QUALITY CIRCLE

Prepared by:-
Abdulfetah
 Overview

1. What is a Quality Circle?

2. Summary of History and Practices
3. How Do Quality Circles Work?
4. How Can They be Used in an Organization?
5. Benefits of Quality Circle
6. Reasons for Failure of Quality Circle
 1. What is a Quality Circle?
 Voluntary groups of employees who work on
similar tasks or share an area of responsibility.
 They agree to meet on a regular basis to discuss &
solve problems related to work.
 They operate on the principle that employee
participation in decision-making and problem-solving
improves the quality of work. The reduction, by their
efforts, of the countless number of problems which
impede the effectiveness of their work.
 Encourage circles to elect their own leaders towards the
end of the training period.
 What is a Quality Circle? (continue)

 Frequency and duration of meetings is set by

the group.
 Circle should be autonomous in that it should
select the problems that it wishes to solve QCs
useful for mutual-self-development and process
control and improvement within their workshop.
 2. Summary of History and
Practices
 Quality Circles were first seen in the
United States in the 1950’s
 Circles were developed by Dr. Kaoru
Ishikawa in Japan in the 1960’s
 Circles were re-exported to the US in the
early 1970’s
 Summary of History and
Practices (continue)

 1980’s brought Total Quality Management and

a reduction in the use of Quality Circles
 Quality Circles can be a useful tool if
used properly
THE JAPANESE DESCRIPTION OF
THE EFFECTIVENESS OF A
QUALITY CIRCLE IS
EXPRESSED AS:

“It is better for one hundred people to take one step

than for one person to take a hundred’
 3. How Do Quality Circles Work?
 All members of a Circle need to receive
training
 Members need to be empowered
 Members need to have the support of
Senior Management
 Characteristic
s
 Volunteers
 Set Rules
and
Priorities
 Formation of Quality Circles
 Start on the Shop Floor
 Base Circle on Training
 Allow the Circle to Form Itself
 Do The Training Properly
 Support with Information
Required
 Provide Skills and Experience
Requirements of Quality Circles

 Management Support
 Training
 Recognition System
 4. How Can They be Used in an
Organization?

 Increase Productivity
 Improve Quality
 Boost Employee Morale
 5. The Benefits of Quality Circles

 Improvement in human relations

 Help in more effective team work in
organization
 Help in improving the productivity
 Enhanced interest in job
 Improve communication within employee and
management in an organization
 The Personal Development of the Participants
 6. Reasons for failure of
Quality Circles
 Inadequate Training
 Unsure of Purpose
 Not truly Voluntary
 Lack of Management Interest
 Quality Circles are not really empowered
to make decisions.
 Reasons for failure of
Quality Circles (continue)

 They have not had enough training

 They have not been given sufficient
autonomy
 The Quality Circles have been started in isolation
and not part of a wider programme of Company-
wide Continuous Improvement
 k Yo u
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