THERAPEUTIC COMMUNICATION GROUP NINE

 DEVELOPING COUNSELING SKILLS

 KOKOROKO VINCENTIA AMA
 NAPARI LAMBONGO JOAN
 YEBOAH REBECCA
 BEDIAKO MAVIS
 HANNAH KARIM FRIMPONG
 MANTEY SANDRA
 NAOMI KOOMSON
 KWEKU GORDEN
 AISHA YAKUBU
 MATILDA MEFIA OSEI
 HELEN SARI
 AUGUSTINA GYESI
 JULIET BOATENG
COUNSELING
KOKOROKO VINCENTIA AMA

 Counseling is a process of helping people make decisions and giving them confidence
to put their decisions into practice. Counseling should take into consideration the
emotional, social, economic and spiritual needs of the client. Good counseling does
not encourage the counselor to give advice. You need some counseling skills to enable
you reach out to your clients effectively.
 MEANING OF COUNSELING This
is a planned, structure dialogue between a counselor and a client. The counselor is
trained to listen with empathy. Is a type of client provider interaction that involves
two-way communication between a health care worker and a client for the purpose of
confirming or facilitating a decision by the client, or helping the client address
problems or concern. It is an interaction between a counselor and counselee.
 COUNSELING INCLUDES

 Establishing supportive relationships

 Having conversations with a purpose and not chatting
 Listening carefully
 Giving correct and appropriate information
 Helping people to make informed decisions
 Exploring options and alternatives
 Helping others to recognize and build on their strengths
COUNSELING DOES NOT INCLUDE
BEDIAKO MAVIS

 Solving another person’s problems

 Telling another person what to do
 Making decision for another person
 Blaming another person
 Interrogating or questioning another person
 Judging another person
 Preaching to or lecturing another person
 Imposing one’s own beliefs on another person
 PEOPLE WHO OFFER COUNSELING
BOATENG JULIET

 Counselors
 Psychotherapist
 The nurse
 Family therapist
 Feminist counselors
 Financial counselors
 Social workers
 Psychiatrist
 Psychologist
TYPES OF COUNSELING
LAMBONGO NAPARI JOAN

 Counseling for HIV testing

 Family planning counseling
 Career Counseling
 Marriage Counseling
 Individual counseling
 Group counseling
 QUALITIES OF A GOOD COUNSELOR
MATILDA MEFIA OSEI

 Be knowledgeable
 Show empathy
 Maintain confidentiality
 Be respectful
 Be tolerant and patient
 Be supportive
 Be a good listener
 Be able to paraphrase, summarize and provide good feedback
 CREATING AN ATMOSPHERE CONDUCIVE FOR COUNSELING
NAOMI KOOMSON

 Providing a conducive atmosphere for counseling

 Provide comfortable seat and ensure privacy
 Assure confidentiality
 Establish a caring and trusting relationship
 Ensure eye contact
 Great opportunity to observe non-verbal cues
 Observe cues closely and fill through to establish the problem
 Prevent interruption of the process
CLIENT RIGHT DURING COUNSELING
AUGUSTINA GYESI

 Information; to learn the issue

 Access to get the appropriate service
 Choice to decide freely on a choice that will suit the counselee
 Safety to be able to practice that choice safely and effectively
 Privacy to have a private place where she can be counseled
 Confidentiality to be assured that her personal information will remain a secret with the
counselor
 Dignity to feel comfortable when receiving services
 Opinions to express views on the services offered
 PURPOSE OF COUNSELING
AISHA YAKUBU

 Help clients to make healthy decisions

1. Provide information and collect information from clients
2. Give the client to weigh benefits and risk
3. Consider needs and feelings
4. Make informed and voluntary decision
 It provides 2-way communication between counselors and clients
 It provides information and helps clients to decide how to apply relevant
information to solve health problems affecting them
 STEPS IN COUNSELING
REBECCA YEBOAH

 GATHER:Steps in counseling
 G- Gather
 A-Assess/Ask client to make choices
 T- Tell client to make choices
 H- Help client to make choices
 E-Explain the preferred choice made( strengths and limitations)
 R- Return visit; remind client to revisit on the follow –up date for review

 REDI: Steps in counseling

 R-Rapport establishment
 E-Exploration
 D-Decision making
 I-Implementation
CHARACTERISTICS OF EFFECTIVE COUNSELING
HANNAH KARIM FRIMPONG

 Privacy Ensured
 Confident Counsellor
 Use of simple language
 Active listening
 Gather steps followed
CONDITIONS THAT FACILITATES COUNSELING
HELEN SARI

 INTERNAL CONDITIONS
 Respect
 Empathy
 Genuineness
 Accessibility
 EXTERNAL CONDITIONS
 Physical setting
 Seating arrangements
 Privacy
 Confidentiality
 CLIENT PROVIDER INTERACTION-CPI
KWEKU GORDEN

 It’s the term which involves all aspects of interaction between clients and the health worker. It
starts from the first point of contact with the client through discussion to the point of departure.
 SOME PRINCIPLES FOR GOOD CLIENT-PROVIDER INTERACTION
 Treat clients well
 Show concern and care
 Tailor information to meet the specific needs of the client
 Avoid giving too much information at a time
 Provide what the client wants
 Help clients understand and remember key actions they are required to undertake
WHAT COUNSEING IS NOT
MANTEY SANDRA

 Giving advice
 Guidance
 Education
 Conversation
 Interrogating
 Confession
 Prayer
 Ongoing therapy
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