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    Team Performance Plan

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    Zahra
    The team performance plan aims to address communication issues and reduce medication errors at Diana Community Services between May 2021 and December 2021. Key objectives are to resolve all customer issues on time and decrease medication errors by 90%. Progress will be reviewed fortnightly and monthly with additional employee training and standardized procedures to help meet goals. Failure to meet objectives could damage the organization's reputation and require letting employees go.

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    Team Performance Plan

    Uploaded by

    Zahra
    12 views8 pages
    The team performance plan aims to address communication issues and reduce medication errors at Diana Community Services between May 2021 and December 2021. Key objectives are to resolve all customer issues on time and decrease medication errors by 90%. Progress will be reviewed fortnightly and monthly with additional employee training and standardized procedures to help meet goals. Failure to meet objectives could damage the organization's reputation and require letting employees go.

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    The team performance plan aims to address communication issues and reduce medication errors at Diana Community Services between May 2021 and December 2021. Key objectives are to resolve all customer issues on time and decrease medication errors by 90%. Progress will be reviewed fortnightly and monthly with additional employee training and standardized procedures to help meet goals. Failure to meet objectives could damage the organization's reputation and require letting employees go.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    12 views8 pages

    Team Performance Plan

    Uploaded by

    Zahra
    The team performance plan aims to address communication issues and reduce medication errors at Diana Community Services between May 2021 and December 2021. Key objectives are to resolve all customer issues on time and decrease medication errors by 90%. Progress will be reviewed fortnightly and monthly with additional employee training and standardized procedures to help meet goals. Failure to meet objectives could damage the organization's reputation and require letting employees go.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
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    Download as pptx, pdf, or txt
    of 8

    Team Performance Plan

    Diana Community Services


    Bimal Arora
    Details
    Team Support workers

    Supervisor Bimal Arora

    Start Date 31/05/2021

    End Date 31/12/2021


    Vision of the Performance Plan
    To resolve the issues of communication issues and
    increased medication error in the Diana Community
    Services.
    Objectives for Team Improvement
    Objective Employee Start Date End Date

    1. Address Whole Team 31 May 2021 31 December 2021


    Customer
    Issues
    Resolution

    2.Adress the Whole Team 31 May 2021 31 December 2021


    Medication
    Errors
    Review and Assessment Methods

    Periodic review meeting every fortnightly.


    Emergency meeting if the unpleasant serious incident
    happens.
    Monthly meeting to update any change in the plan.
    Additional Support
    Employees’ Training
    Creation of standardize SOPs properly,
    Key Performance Indicators
    100% Customer Issue Resolution on Time
    90% Decrease in Medication Error
    If Objectives are not Reached
    Customers will not be satisfied from the support
    workers and they will seek help from other community
    services.
    It will damage the Diana community services
    reputation.
    The Diana community services will have to identify the
    employees who are responsible and let them go.

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