CONFLICT MANAGEMENT STRATEGIES

AND MANAGEMENT SKILLS FOR

ADMINISTRATORS
 Steps to Managing Conflict
 Advantages and Disadvantages of Conflict
 Importance of Conflict Management

Judy Ann F. Funit

MAM-AS
 Steps to
managing
conflict
 Prevent

Anticipate

Steps to managing
conflict Identify

Resolve
Manage
Anticipate
 Anticipat
e
Take time to
obtain
information that
can lead to
conflict.
Prevent
Develop
strategies before
the conflict
occurs.
 Identify
If it is
interpersonal or
procedural, move
quickly manage
it.
Manage

Remember that
conflict is
emotional.
Resolve
R e a ct , w it h o u t
bl a m e , a n d y ou
will le ar n t hr o u g h
dialogue.
 They also have
degrees of conflict
management
styles:
 v o l v e s o p e n i n g
Integrating in , a n d
d i a l o g u e
up, creating s to
g d i ff e r e n c e
explorin t i o n
fe c t i v e s o l u
choose an ef t y l e is
. T h is s
for both groups w i t h
s o c i a te d
positively as t i o n a l
a l a n d o r g a n i z a
in di v i du
a h i m , 2 0 0 1 ).
outcomes(R
 Obliging tries to find
the same interests of
the parties, while trying
to minimize the true
feeling of the conflict, to
satisfy the other party.
 Dom i n a ti n g i s a
coerc i ve m a n a g e r
who forc es t h e i r o w n
way.
 Avoiding is
ignoring the
problem in hopes
that it will go
away.
Compromising is a
manger
that is willing to m
ake
concessions and th
e
employee makes
concessions for a m
utual
agreement.
 ADVANTAGES
AND
DISADVANTAGES
OF CONFLICT
ADVANTAGES OF CONFLICT
 ADVANTAGES OF CONFLICT

Improved problem
solving
ADVANTAGES OF CONFLICT

Improved
relationships
ADVANTAGES OF CONFLICT

Increased
productivity
 ADVANTAGES OF CONFLICT

High Morale
 ADVANTAGES OF CONFLICT

Em p a th y
d sy m p at hy
an
DISADVANTAGES OF CONFLICT
DISADVANTAGES OF CONFLICT

Poor workplace relationship

DISADVANTAGES OF CONFLICT

Health Issues
DISADVANTAGES OF CONFLICT

Poor
performance and
reduced output
DISADVANTAGES OF CONFLICT

Damage to the
reputation of the
school/organization
DISADVANTAGES OF CONFLICT

Increased stuff
turn-over
DISADVANTAGES OF CONFLICT

Decreased motivation
within
the school/organization
IMPORTANCE OF CONFLICT MANAGEMENT
IMPORTANCE OF CONFLICT MANAGEMENT

Conflict management plays a very important

role at workplaces to prevent conflicts and
for the employees to concentrate on their
work. The team leaders must ensure that
the roles and responsibilities of each and
every employee are clearly passed on to
them. Employees should be demotivated to
interfere in each other’s work. Employees
waste half of their time and energy in
fighting with others and find it very
difficult to work which they are actually
supposed to do. An individual must enjoy his
work; otherwise he would never be able to
give his best.
 Conflict management goes a long
way in strengthening the bond
among the employees and half of
the problems automatically
disappear.
Conflict
management also
plays an important
role in our personal
lives.
 Conflict management helps to
find a middle way, an
alternative to any problem and
successful implementation of the
idea.
 Conflict Management is very
important because it is always wise
to prevent a fight at the first
place rather than facing its
negative consequences.
Thank You!
References:

Management Study Guide

https://www.managementstudyguide.com/importance-of-conflict-management.htm
?fbclid=IwAR3Wc0HUjVnDFGWX9dEPea72Xs30h4cUulCA0u3T6LWSz9vizXVgCtt2y
cM

Kelli Copper, 2017

https://www.pocketpence.co.uk/advantages-disadvantages-conflict-6150874.html?
fbclid=IwAR1x6hgJcSo6rRsZVSFXBuxqEUdayWQyxYsr5MRk7AGnbFDSwOPQmnK
kGwg