Professional Documents
Culture Documents
Beesender Product Line - Universe - 20230303
Beesender Product Line - Universe - 20230303
Omnichannel
Chats & Chatbots
for the Creatio Platform
March 2023
Beesender © 2023
About Beesender
What Beesender Does
Beesender ad d s m or e p o w e r to
out-of-the-box chat functionality in Creatio.
1. Connects 18 communication channels
to the Creatio
Welcome Bot: helps your clients to contact Feedback Bot: asks the client to evaluate the
the right group of agents. quality of service or consultation.
Waiting Bot: interacts with your clients when Survey Bot: conducts NPS and CSI surveys
your agents can’t. reaching clients through WhatsApp, Twitter,
Telegram, etc.
Service Bot: allow creating service case HR Bot: helps to choose a proper candidate
without contact with a human agent. and to schedule a meeting with the recruiter.
Chatbot functionality
9 am – 6 pm 9 am – 6 pm 24/7
Support hours (GMT +1/+2/+3/+8/+10; GMT -2)
(Monday – Friday) (Monday – Sunday)
Case processing + + +
support@beesender.com №1
№2 The software is
completely inoperable
We recommend using
Fast.
Smart.
Friendly.
2016-2023 © Beesender. All rights reserved. Beesender is a registered trademark of Beesender
UAB, Lithuania, European Union. Company reg. №305577578.