REPORT ON

EXPERIENCE OF AN
AMAZON SERVICE
PROVIDER
PRESENTATION BY-
ADEEBA PARVEZ
MBA EFB
1
INTRODUCTION
In order to gain insight into the experience of a
service provider for amazon sellers an interview was
taken and accordingly the conclusions are drawn.

RESPONDENT-
The respondent is an MBA student named Fasahad
Khan. He has been associated with this business for
the past 4 years.

2
WHO IS AN AMAZON SERVICE PROVIDER

Amazon Service Provider Network or SPN is a community of

qualified third-party service providers who assist Amazon sellers to
register, manage and grow their export businesses on Amazon
marketplaces.
They will help with everything you need to launch, manage and
grow your business on Amazon. From shooting great images for
your products to improving your chances of increasing sales on
Amazon, service providers helps with every step of selling online.

3
OBSERVATIONS
• Selling on Amazon is worth it or not depends on a variety of factors,
including the product you're selling, your target market, your competition,
product category and your business goals.
• It is very important for the seller to have adequate knowledge about
ecommerce and digital marketing tools such as keywords, ad campaigns
which are used and making it difficult to sustain for a person with lesser
knowledge to sustain in the market.
• Amazon seller uses service website, seller data- justdial, photoshop, social
media, seostack keyword tool for finding keywords.
• The performance of the previous sellers and new seller launch is
evaluated monthly and the service provider also evaluates their
performance monthly or twice a month.
• The profit depends on seller sales and monthly sales target increase every
month.

4
COST INVOLVED-
Amazon charges the fees according to the product price, shipping charge and product category.
● Price-
For example if a clothing product is priced at 300 then amazon will charge 9% and if its priced above 300
then it will charge 18%.

● Shipping-
The shipping services are provided in two ways-
● Selfship-
For the product priced between 250-500 amazon chargers 20 Rs.
For the product priced between 500-1000 amazon charges 36 Rs.
For the product priced above 1000 amazon charges 65 Rs.
● Amazon easyship-
For the product priced between 250-500 amazon chargers 6 Rs.
For the product priced between 500-1000 amazon charges 30 Rs.
For the product priced above 1000 amazon charges 56 Rs.

● Product Category-
Amazon charges different prices as per the categories.
For example grocery 4.5-8%, electronic 20-25%, books 3-12.5%.
This is also further categorized and charged according to price.

5
CHALLENGES-
• Amazon charges comparatively more than other websites.
• The account settlement is late (it takes around 7-15 days for
payment) resulting in cash flow problems.
• Seller fear returns as he has to bear the shipping cost.
• Sellers lose interest and lose patience as ranking, visibility
takes time.

6
Thank You!