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au
www.careers.qut.edu.au
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For dates and locations see:
PHONE
Gardens Point: Kelvin Grove: Caboolture 07 3138 2649 07 3138 3488 07 5316 7400
Kelvin Grove Campus: Level 4, C Block (Above the Refectory) Caboolture Campus: Student Centre - J Block
EMAIL
careers@qut.edu.au
WEBSITE
www.careers.qut.edu.au
Outline
Resume Application letter On-line Applications
Possible Enclosures
Academic Record One Selected Reference Resume
Letter
Application Form
Cover Page
Optional
Possible Headings
Personal details Education reverse chronological order Work History reverse chronological order Interests, extra curricular activities Achievements Memberships Career goal Referees Selected Reference
Alternative Headings
Academic background Career achievements Career objective Community involvement Educational background Leisure activities Professional highlights Professional experience Professional skills Research Interests Research skills Special skills Specialist knowledge & skills Sporting achievements
Personal Details
Name in bold with CAPITALS for the surname Both home and semester addresses Sem/home phone, fax E-mail Include nationality if employer is likely to be unsure Usually DO NOT INCLUDE birth date marital status health
Example
-RESUMELucy Mai NGUYEN l.nguyen@student.qut.com
Education
Tertiary from most current backwards provide as many highlights as possible refer to attached Academic History Secondary provide limited highlights only Other qualifications/skills Computer (competent, familiar with) Foreign languages (studied, fluent, familiar) First Aid, Music, Scuba Awards/achievements only education related ones here
Example
EDUCATION
Tertiary 2005-2007 Bachelor of Business - Marketing Queensland University of Technology Secondary Major - Management (expected completion date - November 2007)
(You may wish to include a 4/5 line description of the degree here)
The course focuses on the activities of product and service innovation, development, pricing, selling, promotion, distribution and the provision of customer service. Credits and above in over 65% of subjects Course GPA - 5.2 (scale 1-7, 7 highest) (see attached Academic Transcript/Record)
Selection of High Distinction & Distinction Subjects: Principles of Marketing Management & Organisation Publicity & Promotion (Print) Skills Developed: Marketing analysis, market research and management Planning and managing promotional campaigns Preparing and delivering corporate reports Team Projects: Retail analysis for Country Road Australia Public relations campaign for Sportsleaf Individual Projects/Seminar Presentations: Complete business venture plan and strategy Research design 2004 Associate Diploma in Management Southbank Institute of TAFE (Transferred to QUT after first year)
Secondary 1999-2003
Year 12 Senior Certificate - Gympie State High School Overall Position (OP) 5
Other Qualifications/Skills Foreign language skills: fluent in Cantonese familiar with Mandarin studied French to Year 10 level Computing skills: competent using: Word Perfect Microsoft Access Excel Music: A.Mus A. Piano Awards/Achievements Year 12 Economics Award School Debating Team School Prefect familiar with: PageMaker DBASE Word
Work History
Career related job title company/organisation name approximate no of hours per week if part-time approximate no of days or weeks or months skills developed/responsibilities/achievements Other (Casual) focus on transferable skills Awards & achievements
Administrative Assistant (vacation - 8 weeks) Department of Lands - Brisbane Skills Developed/Responsibilities: preparation of daily correspondence reception and meeting clients compilation of survey data preparation of reports, environmental impact Sales Assistant (casual - 5 hours per week) Myer Department Store - Coorparoo Skills Developed/Responsibilities: customer relations and retail selling administration of records cash management displays and visual merchandising design product knowledge and training supervision and coordination of competitions stock take and ordering Awards/Achievements Casual salesperson of the Year Award 2004
2004-2007
Transferable Skills
Communication effective writing effective speaking listening languages computing Managing & Organising organising can work independently Achieve outcomes Teamwork Cooperation Motivating others Problem solving identifying/analysing applying knowledge research decision making follow through capacity to see the big picture Appreciation of values/ethics
attending to clients prioritising & managing tasks taking instructions handling accounts & money effective communication problem solving, conflict management time & task management good team work
high level of professional presentation
2001-2004
Promotional hostess (casual - 4 hours/week for 20 weeks) Billabong Family Bistro - Gympie Skills Developed/Responsibilities: promotion of Billabong restaurant entertainment of children at the restaurant compare and promote shows Awards/Achievements Employee of the Month Award - February Waitress (casual 4 hours/week) - Terrace Coffee Lounge - Coorparoo - Sang Pho Takeaway Restaurant - Gympie Skills Developed/Responsibilities: attending to clients following instructions reconciling money taking telephone orders organising and managing tasks
Example
EXTRA CURRICULAR ACTIVITIES Member of School Social Committee Participated in school musicals and choir Piano Tennis Swim and attend the QUT gym Assist in the organisation and promotion of the QUT Ball Listen to classical and contemporary music MEMBERSHIPS 2005-2007 2004-2007 CAREER GOAL To put my studies and work experience skills into good use by combining my interests in management, marketing, and publications in a relatively large company with an eventual opportunity to work overseas.
Example
REFEREES Mr Ross Maynes Purchase Manager Myer Department Store Goodfields Hyperdome COORPAROO Q 4152 Tel: 07 3237 0000 Fax: 07 3237 0000 Dr Mary Green Senior Lecturer, QUT Faculty of Business GPO Box 2434 BRISBANE Q 4001 Tel: 07 3138 0000 Fax: 07 3138 1111 Ms Pat Dayson Quality Manager Fastfoods Inc Fairfield Rd FAIRFIELD Q 4215 Tel: 07 3589 0000 Fax: 07 3589 1111
International Resumes
USA based companies require resumes to be: ONE PAGE only Be extremely brief Provide both a one page and three page to be safe
Resume:
Semester: Home: E-mail: Citizenship: Date of Birth: Education:
Additional Information:
Interests: Referees:
Application Letters
All left justified Your Name & Address (Suburb/Town in CAPITALS) Date Persons name, title & address (Suburb/Town in CAPITALS) to Human Resources Manager, if unsure Dear Sir/Madam or the specific name (Mr/Ms..) Introduction (why writing - 2 lines + what you are doing- 4 lines) Body (minimum 2 Paras, maximum 3 paras) highlight your strengths and relevant experiences focus on what you can do for them & why they should take you indicate strongly why you want to work for them Closure (refer to attachments, thank them, give contact details) Sign off (sincerely if person known, faithfully if unknown)
Lucy Nguyen 62 Staghorn Drive BALMORAL Q 4171 Tel 07 3341 4333 10 March 2007 Ms Mary Graham Human Resources Manager XYZ Consulting PO Box 123 BRISBANE Q 4001
Dear Ms Graham I wish to apply for the position of Marketing Officer as advertised in the Courier Mail, Saturday 8 March, 2007 Reference No: KL23 (or through QUT Careers & Employment). or I am writing to express my interest in being considered for an appropriate position within your company when I have completed my current studies. This year I will complete a Bachelor of Business at Queensland University of Technology (QUT) with a major in Marketing and secondary major in Management. I have achieved an overall Grade Point Average of 5.3 (on a 7 point scale) and have a special interest in Strategic Planning (or obtained a High Distinction in Principles of Marketing).
As part of my studies I participated in two industry-based project groups. One involved undertaking a detailed analysis of the consumer markets for a major clothing retailer and the other developing a market plan and campaign for a relatively small, energetic and upcoming sports clothing manufacturer and distributor. Both projects provided me with an opportunity to work closely with industry personnel and strengthen my interest in this area. The two companies regarded the outcome of the projects as highly productive and successful. I have undertaken direct promotional work as part of my Billabong Family Bistro work in Gympie and have consolidated my basic communication and clerical skills through my work at Myers and my vacation placement with a Queensland Government Department. I bring to any job a strong work ethic and desire to succeed, a willingness to cooperate with others, and a need to produce quality work. As a result of the knowledge and skills gained through my studies at QUT and my industrybased experiences, I will be able to fulfil more than adequately fulfil the requirements of the Marketing Officer position at XYZ Consulting. Thank you for considering my application. Enclosed is a copy of my resume and academic transcript. I would appreciate an interview and am available at short notice. If I am not contactable on my home phone: 07 3333 4444, a message could be left with my neighbour, Mrs Reid on 07 3434 3434 (or my parents on 07 5555 4444).
Yours sincerely
Lucy Nguyen
Opening Hours:
Monday Friday
9am 5pm
Phone:
Gardens Point: 07 3138 2649 Kelvin Grove: Caboolture: 07 3138 3488 07 5316 7400
Email: careers@qut.edu.au