October 15, 2022

1400H - 1500H
Via Zoom

Empowerment
objective - for
laypeople to have an
Patient- understanding of the
centered Care concepts and
Management - principles of
An Advocacy PATIENT-CENTERED
CARE
MANAGEMENT in
their health
management.
 Empowerment
objective - for ROJoson PEP Talk
laypeople to have an
Patient- understanding of the I have a Patient
concepts and Empowerment
centered Care Program in which I
Management - principles of
like to empower the
An Advocacy PATIENT-CENTERED lay people or
CARE patients to take
MANAGEMENT in control in the
their health management of
management. their health.
 There are 3 courses
in the PEP Talk.
I completed the Core
Course on October 9,
2021.
 From October 23,
2021 onwards, I have
been tackling Health
Disorder and Health
Issue Courses. This
may take 3 years or
longer.
 My PEP TALK today is
Empowerment entitled:
objective - for
laypeople to have an
Patient- understanding of the Patient-centered
concepts and Care Management
centered Care
principles of – An Advocacy
Management -
An Advocacy PATIENT-CENTERED
CARE
MANAGEMENT in
their health
management.
 Contents:
• What is Patient-centered Care Management
Patient- (PCCM) or Patient-centered Care (PCC)?
centered Care • What are the principles of PCCM (based on Picker)?
• Why is it important for physicians to practice
Management - PCCM?
An Advocacy • Why is it important for patients to seek physicians
who practice PCCM?
• What is the current status of PCCM in the
Philippines?
• ROJoson Patient-centered Care Management
Program
• Patient-centered Care Management – An Advocacy
 What is Patient-centered Care Management
(PCCM)? Or PCC (Patient-Centered Care)?
Patient-
centered Care
Management -
An Advocacy
 What is Patient-centered Care Management
(PCCM)? Or PCC (Patient-Centered Care)?
Patient-
Patient-centered care management is the practice
centered Care by physicians and health institutions of caring for
Management - patients (and their relatives) in ways that are
An Advocacy meaningful and valuable to the individual
patients.

It includes listening to, informing and involving

patients in their care.
It also includes assisting patients in their needs
(material or non-material) within the capabilities
of the physicians and health institutions.
 What is Patient-centered Care Management
(PCCM)? Or PCC (Patient-Centered Care)?
Patient-
The IOM (Institute of Medicine) defines patient-
centered Care centered care as:
Management -
An Advocacy “Providing care that is respectful of, and
responsive to, individual patient preferences,
needs and values, and ensuring that patient
values guide all clinical decisions.”
 What is Patient-centered Care Management
(PCCM)? Or PCC (Patient-Centered Care)?
Patient-
In patient-centered care, an individual’s specific
centered Care health needs and desired health outcomes are
Management - the driving force behind all health care decisions
An Advocacy and quality measurements.

Patients are partners with their health care

providers, and providers treat patients not only
from a clinical perspective, but also from an
emotional, mental, spiritual, social, and financial
perspective.
 What is Patient-centered Care Management
(PCCM)? Or PCC (Patient-Centered Care)?
Patient-
Person-centered care, also referred to as patient-
centered Care centered care, is defined by the 
Management - World Health Organization as “empowering
An Advocacy people to take charge of their own health rather
than being passive recipients of services.”

This care strategy is based on the belief that

patient views, input, and experiences can help
improve overall health outcomes.
 What is Patient-centered Care Management
(PCCM)? Or PCC (Patient-Centered Care)?
Patient-
WHO
centered Care One of the key ways to involve patients in their
Management - own health is by improving interactions between
An Advocacy patients and healthcare providers, making care
feel empathetic and compassionate, not merely
transactional.
 What is Patient-centered Care Management
(PCCM)? Or PCC (Patient-Centered Care)?
Patient-
centered Care OVERALL or SIMPLY PUT,
Management -
An Advocacy Patient-centered care –
care based on patient's needs and
preferences.

listening to, informing, involving and

assisting patients in their health care.
 What are the principles of Patient-centered Care
Management PCCM)?
Patient-
centered Care Picker Institute’s Eight Principles of Patient-
Management - Centered Care
An Advocacy
 What are the principles of Patient-centered Care
Management (PCCM)?
Patient-
centered Care • Respect for patient values,
Management - preferences, and needs
• Coordination and integration of
An Advocacy care
• Information and education
• Physical comfort
• Emotional support and alleviation
of fear
• Involvement of family and friends
• Continuity and transition
• Access to care

Picker’s 8 Principles of Patient-Centered Care

 What are the principles of Patient-centered Care
Management (PCCM)?
Patient-
Picker’s 8 Principles of Patient-Centered Care
centered Care
Management - • Respect for patient values, preferences, and
An Advocacy needs
• Coordination and integration of care
• Information and education
• Physical comfort
• Emotional support and alleviation of fear
• Involvement of family and friends
• Continuity and transition
• Access to care
 What are the principles of Patient-centered Care
Management (PCCM)?
Patient-
centered Care Respect for patient values, preferences, and
needs
Management -
An Advocacy Patient preferences should be considered during
person-centered healthcare decisions, as this will
foster a relationship of respect and collaboration.
 What are the principles of Patient-centered Care
Management (PCCM)?
Patient-
centered Care Coordination and integration of care
Management - Improved coordination and integration of clinical
An Advocacy care and support services can help reduce patient
uncertainty and vulnerability.
 What are the principles of Patient-centered Care
Management (PCCM)?
Patient-
centered Care Information and education
Management - To make better decisions about their health,
An Advocacy patients need information on their clinical status,
progress, and prognosis. Many patients may also
benefit from educational resources that are
tailored to their level of health literacy.
 What are the principles of Patient-centered Care
Management (PCCM)?
Patient-
centered Care Physical comfort
Management - Pain management and assistance with daily
An Advocacy needs are key to improving patient experience in
hospitals and acute care facilities.
 What are the principles of Patient-centered Care
Management (PCCM)?
Patient-
centered Care Emotional support and alleviation of fear
Management - Patients should be provided with the resources
An Advocacy needed to minimize stress and fear regarding
their physical status, treatment, and prognosis, as
well as worry caused by financial aspects of care.
 What are the principles of Patient-centered Care
Management (PCCM)?
Patient-
centered Care Involvement of family and friends
Management - Support from family and friends is a key aspect of
An Advocacy person-centered care, so providers should take
the needs of caregivers, family, and friends into
account. This might mean providing
accommodations and support for these
individuals or involving them in decision making.
 What are the principles of Patient-centered Care
Management (PCCM)?
Patient-
centered Care Continuity and transition
Management - To minimize patient concern about post-discharge
An Advocacy care, medical providers should educate patients
on medications, physical limitations, dietary
needs, and so on. Further, they may need to
coordinate ongoing treatment or offer
information on access to clinical, social, physical,
and financial support.
 What are the principles of Patient-centered Care
Management (PCCM)?
Patient-
centered Care Access to care
Management - Healthcare organizations aiming to provide
An Advocacy person-centered care should do their best to
streamline appointment scheduling, make
referrals accessible, and provide information on
transportation options.
 Why is it important for physicians to practice
PCCM?
Patient-
centered Care
Management -
An Advocacy
 Why is it important for physicians to practice
PCCM?
Patient-
centered Care The main goal of a patient-centered care model
Management - is to improve individual patient outcomes—
when patients are more involved in their own
An Advocacy care, they often recover more quickly and are
more satisfied with the care they receive.

This model of care can also lead to improved

patient satisfaction scores, better morale and
even reduced expenses.
 Why is it important for physicians to practice
PCCM?
Patient-
Person-centered care, also referred to as patient-
centered Care centered care, is defined by the 
Management - World Health Organization as “empowering
An Advocacy people to take charge of their own health rather
than being passive recipients of services.”

This care strategy is based on the belief that

patient views, input, and experiences can help
IMPROVE OVERALL HEALTH OUTCOMES.
 Why is it important for patients to seek
physicians who practice PCCM?
Patient-
centered Care
Management -
An Advocacy
 Why is it important for patients to seek
physicians who practice PCCM?
Patient-
TO IMPROVE OVERALL HEALTH OUTCOMES
centered Care
Management - Resulting from:
An Advocacy • GOOD RAPPORT WITH PHYSICIANS
• EMPHATHETIC AND COMPASSIONATE
ASSISTANCE FROM PHYSICIANS

Which will have a better health outcome?

• MDs with skills in medicines but without
PCCM?
• MDs with skills in medicine and also PCCM?
 What is the current status of PCCM in the
Philippines?
Patient-
centered Care
Management -
An Advocacy
 What is the current status of PCCM in the
Philippines?
Patient-
As far as I know and as of 2022:
centered Care • No documented formal structured program in
Management - a hospital yet.
An Advocacy • No documented formal structured
comprehensive program by physicians seen in
the Internet (except probably mine – ROJoson)
 Patient-Centered Care Management Program in a
Hospital
Patient-
Patient-centered Care Management Program is Will try to contribute
centered Care very challenging to achieve in a hospital. to the advocacy of
Management - However, it should be there as part of the quality Patient-care Center
An Advocacy management system (incorporating at least the 8 Management in a
principles of PCCM) Hospital by
• The Board of Directors (Governance) should believe in designing a program
its needs and enforce it to the letter. and teaching to
• All the staff, from physicians down to the rank-and-file,
should believe in its needs, know how to accomplish it
hospitals.
and should collaborate in achieving it.

A tall older.
 ROJoson Patient-centered Care Management
Program
Patient-
centered Care
Management -
An Advocacy
 ROJoson Patient-centered Care Management
Program
Patient-
centered Care
Management - See History of ROJoson Patient-centered Care
An Advocacy Management.
https://sites.google.com/site/rojosonpatientcen
teredcare/history-of-rojoson-patient-centered-ca
re-management-program
 ROJoson Patient-centered Care Management
Program
Patient-
ROJoson started his journey on Patient-centered
centered Care
Care Management (PCCM) in 1982 when he
Management - formally started his private practice in general
An Advocacy surgery.
PCCM was not formally and intensely taught
when he was a medical student in UPCM and in UPCM – UP College
surgical residency training in PGH. He would of Medicine
continuously improve his management of
patients along the principles of PCCM using PGH – Philippine
problem-based learning and self-directed General Hospital
learning.
 ROJoson Patient-centered Care Management Picker’s 8 Principles of
Patient-Centered Care
Program
Patient- • Respect for patient
centered Care The main centerpiece of ROJoson PCCM values, preferences, and
needs
Management - Program is the • Coordination and
An Advocacy ROJoson Patient Management Process •
integration of care
Information and
(started in 1985) education
• Physical comfort
• Emotional support and
which contains and integrates the alleviation of fear
• Involvement of family
principles of patient-centered care and friends
management. • Continuity and transition
• Access to care
 ROJoson Patient-centered Care Management 4Ks of Patient
Program Empowerment:
Patient- Kaalaman, Kakayanan,
centered Care The second centerpiece of ROJoson PCCM Karapatan and
Management - Program is the Kapangyarihan
An Advocacy ROJoson Patient Empowerment Program
Talk (ROJoson PEP Talk) for laypeople /
patients
(started in 2021) to gain greater control
which is a patient-centered over decisions in
empowerment program. medical management
of themselves.
 ROJoson Patient-centered Care Management
Circa 1985, he formulated his
Program Management of a Patient Process
Patient- including its maxims, rules and
centered Care guides which would promote
Management - rational, holistic, professional,
An Advocacy compassionate, and cost-
effective treatment.

The Management of a Patient

Process incorporates a lot of the
principles in patient-centered
care management.
Patient Case in Point
Management
Process – An
Overview

A patient consults a physician.

The goal of the physician is resolution of the health problem in such a way
that the patient does not end up dead; as much as possible with no
complications and no disability; in such a manner that the patient is
satisfied. These are the universal goals of all physicians. These are also
rightfully the expectations of the patients. Respect for patient values,
preferences, and needs
Patient Case in Point
Management
Process – An
Overview

What are the four basic categories of functions or tasks expected of a physician?
 Rapport Emphasis on ADVICE --->>>> PCCM
 Diagnosis – Advice • Information and education
 Treatment – Advice • Emotional support and alleviation of fear
 Advice • Involvement of family and friends
The general quality standards that can be used for these 4 tasks are
rational, effective, efficient and humane.
Patient Case in Point
Management
If there is a need for a paraclinical diagnostic
Process – An procedure, the physician uses the B-R-C-A
Overview processes.
B – stands for benefit; R – risk; C – cost; A –
Availability.
 Case in Point
Patient The physician gives or lists the various options
Management of paraclinical diagnostic procedures and then
Process – An gives data on the BRCA.
PCCM
•Overview
Information and education With the data given, the patient is asked what
• Access to care he prefers.
• Respect for patient values, preferences, Procedures Benefit Risk Cost Availability
and needs (goal – to
be more
definite on
the
diagnosis)

Option1        
Option2        
Option3        
 PCCM
• Information and education
• Access to care
Patient
• Respect for patient values, preferences, and needs Case in Point
Management
• Involvement of family and friends
Process – An PARACLINICAL DIAGNOSTIC PROCESS – SELECTION - PROCESSING OF
Overview DATA – ILLUSTRATION
Procedures Benefit (goal – to be Risk Cost (PhP) Availability
more definite on the
diagnosis)
Option1 accuracy 99% acceptable 4000 available
Option2 accuracy 90% acceptable 3000 available
Option3 accuracy 60% acceptable 1000 available

With
Which will the data given,
be chosen? the
OPTION 1 ifpatient is asked
patient can afford. what he and 2his
If not, OPTION can be
chosen because it has a 90% accuracy which is high enough.
family prefer.
Patient
PCCM
Management • Information and education
Process – • Access to care
Selection of • Respect for patient values, preferences,
Treatment and needs
Process
Case in Point
In the selection of most cost-effective treatment procedure, the physician
uses the B-R-C-A processes. B – stands for benefit; R – risk; C – cost; A –
Availability. The physician gives or lists the various options of treatment
procedures and then gives data on the BRCA. With the data given, the
patient is asked what he prefers.
 PCCM
• Information and education
• Access to care
• Respect for patient values, preferences,
Patient and needs
Management
Process – Case in Point
Selection of The physician tabulates, compares, and analyzes the options and the BRCA
Treatment data like this:
Process Procedures Benefit (goal of Risk Cost Availability
treatment)
Option1        
Option2        
Option3        
 PCCM
• Information and education
• Access to care
Patient • Respect for patient values, preferences, and needs
• Involvement of family and friends
Management
Process – Case in Point
Selection of SELECTION OF TREATMENT PROCESS – PROCESSING OF DATA –
Treatment ILLUSTRATION 4 
Process
Procedures Benefit (goal of Risk Cost (PhP) Availability
treatment)
Option1 most effective acceptable 2000       available
Option2 effectivity <1 >3 acceptable 3000 available
Option3 least effective acceptable 4000 available

With
Which themost
is the data given, the treatment?
cost-effective patient is OPTION
asked what
1 he and his
family prefer.
 Case in Point
Patient
Management ROJoson does a lot
Process – of advice in every
Advice to step of the patient
management
Patient
process.
Process
PCCM Principles:
• Information and
education
• Respect for patient
values, preferences,
and needs
• Involvement of
family and friends
 Picker’s 8 Principles of
Patient ADVISING PATIENTS AND RELATIVES Patient-Centered Care
Management ·         In managing a patient, advising is usually
• Respect for patient
Process – needed on: values, preferences, and
Advice to o   clinical diagnosis
needs
• Coordination and
Patient o   need, nature and results of a paraclinical diagnostic integration of care
Process procedure
• Information and
education
o   pretreatment diagnosis and objectives of treatment • Physical comfort
• Emotional support and
o   selection of treatment alleviation of fear
• Involvement of family
o   outcome of treatment and prognosis and friends
o  health restoration and maintenance after treatment • Continuity and transition
• Access to care
Case in Point
 Picker’s 8 Principles of
Patient ADVISING PATIENTS AND RELATIVES Patient-Centered Care
Management ·         The following are tips in advising:
• Respect for patient
Process – values, preferences, and
o   Always include the relatives of the
Advice to patient in the advising, if they are
needs
• Coordination and
Patient available. integration of care
Process • Information and
o   Assess the psychological make-up, education
• Physical comfort
the health beliefs, and the level of • Emotional support and
competency of the patient and the alleviation of fear
relatives before making any advice. • Involvement of family
and friends
• Continuity and transition
• Access to care
 Picker’s 8 Principles of
Patient ADVISING PATIENTS AND RELATIVES Patient-Centered Care
Management ·         The following are tips in advising:
• Respect for patient
Process – values, preferences, and
o   Make strategies that will promote
Advice to rapport.
needs
• Coordination and
Patient integration of care
o   Be honest but not brutally frank.  
Process • Information and
For example, slowly divulge the education
• Physical comfort
diagnosis of an incurable disease or a • Emotional support and
frightening disease.                            alleviation of fear
• Involvement of family
and friends
• Continuity and transition
• Access to care
 Picker’s 8 Principles of
Patient ADVISING PATIENTS AND RELATIVES Patient-Centered Care
Management ·         The following are tips in advising:
• Respect for patient
Process – values, preferences, and
o   Use terminologies or explanations
Advice to that can be easily understood by the
needs
• Coordination and
Patient patient and his relatives. integration of care
Process • Information and
o   Use all kinds of strategies that will education
• Physical comfort
make the patient and his relatives like • Emotional support and
you. alleviation of fear
• Involvement of family
and friends
• Continuity and transition
• Access to care
 Picker’s 8 Principles of
Patient ADVISING PATIENTS AND RELATIVES Patient-Centered Care
Management ·         The following are tips in advising:
• Respect for patient
Process – values, preferences, and
o   Explain to the patient and relatives
Advice to the processes you use in arriving to a
needs
• Coordination and
Patient diagnosis, recommendations for a integration of care
Process paraclinical diagnostic procedures and
• Information and
education
treatment. • Physical comfort
• Emotional support and
alleviation of fear
• Involvement of family
and friends
• Continuity and transition
• Access to care
 ROJoson Patient-centered Care Management 4Ks of Patient
Program Empowerment:
Patient- Kaalaman, Kakayanan,
ROJoson PEP Talk (Patient Empowerment
centered Care Program Talk) Karapatan and
Management - Kapangyarihan
An Advocacy Started in May 15, 2021, still on going, every
Saturday 2-3 pm. for laypeople /
patients
The PEP Talk is another centerpiece of ROJoson to gain greater control
PCCM. over decisions in
medical management
ROJoson imparts information and education to of themselves.
empower patients.
 ROJoson Patient-centered Care Management Picker’s 8 Principles of
Patient-Centered Care
Program
Patient- • Respect for patient
centered Care There are other ROJoson PCCM programs aside values, preferences, and
from the PATIENT MANAGEMENT PROCESS and needs
Management - • Coordination and
ROJoson PEP Talk. integration of care
An Advocacy • Information and
education
• Physical comfort
• Emotional support and
alleviation of fear
• Involvement of family
and friends
• Continuity and transition
• Access to care
 ROJoson Patient-centered Care Management Picker’s Principles of
Program Patient-Centered
Patient- Care
centered Care ROJoson Medical Clinic – NO Queueing, NO Long
Waiting Time for Patients (Started 2015 – still on • Physical comfort
Management -
in 2022) (no long waiting
An Advocacy
time)
The patients do not have to wait for a long time • Access to care
during a patient consultation with me. (appointment
scheduling)
Pledge: NO patients will wait for more than 60
minutes from the booked appointment time.
(99% achievement).
 ROJoson Patient-centered Care Management Picker’s Principles of
Program Patient-Centered
Patient- Care
centered Care ROJoson Telemedical Consultation (formally
started March 2020 – COVID19 pandemic; still • Access to care
Management -
on-going 2022) • Physical comfort
An Advocacy
at home
 ROJoson Patient-centered Care Management He assists patients
Program with financial
Patient- disability (PFD) –
centered Care ROJoson has an Indigent Patient Help Program. getting PWD cards;
He gives free consultation or discounted being treated in
Management -
consultation fees when indicated. He operates hospitals with lower
An Advocacy gratis for those who cannot afford his expenses; etc.
professional fees; gives big discount on
professional fees; allows down payment and
Picker’s Principle of
post-dated checks for his professional fees;
Patient-Centered
provide surgical materials for free to indigent
Care
patients; etc.
• Access to care
 ROJoson Patient-centered Care Management
Picker’s Principle of
Program
Patient- Patient-Centered
Care
centered Care ROJoson Advocacy for Use of Generic Drugs
Management - • Access to care
An Advocacy
 ROJoson Patient-centered Care Management https://medicalpricesdatain
ph.wordpress.com/2019/05
Program /29/medical-prices-data-in-
Patient- the-philippines-well-apprec
iated-by-netizens/
centered Care Medical Prices Data in the Philippines -
The online posting of
ROJoson’s Online Publication (started 2012)
Management - Medical Prices Data in the
In the patient management processes, in Philippines is for the benefit
An Advocacy deciding on what option for diagnostic tests and of the Filipino patients – to
guide them on their
treatment procedures to take by a patient, the expenses.
“medical price” is factored in. ROJoson would
factor in the price and would inform his patients. Picker’s Principle of
The four parameters used for comparisons for Patient-Centered
the different options of tests and treatments are Care
benefit, risk, cost and availability or BRCA.
• Access to care
 ROJoson Patient-centered Care Management Picker’s Principles of
Program Patient-Centered
Patient- Care
centered Care • ROJoson coordinates referrals to other
physicians when needed. • Access to care
Management - •
He integrates care of several physicians who • Coordination and
An Advocacy are needed for a particular patient. integration of care
• He ensures continuity and adequate transition • Continuity and
of care. He actively follows-up patient. transition of care

• He assists patients with financial disability

(PFD) – getting PWD cards; being treated in
hospitals with lower expenses; etc.
 ROJoson Patient-centered Care Management Picker’s Principles of
Program Patient-Centered
Patient- Care
centered Care Rain-Flood-Wind Situation Advisories from
ROJoson Medical Clinic (First given out – July • Access to care
Management -
2017 – still on in 2022) • Physical safety
An Advocacy · What to do when there is strong rain and flood • Coordination of
situation – to coordinate with ROJoson whether care
to go or not to go to ROJoson Medical Clinic
 ROJoson Patient-centered Care Management Rain-Flood-Wind
Program Situation Advisories from
Patient- ROJoson Medical Clinic
centered Care “These recommendations are made because we (First given out – July
are concerned with the welfare of our patients. 2017 – still on in 2022)
Management -
We don’t like our patients to go to the ROJoson
An Advocacy Picker’s Principles of
Medical Clinic and, after arrival, just to be told
Patient-Centered
that there won’t be any clinic for the day and
Care
that the clinic has been cancelled because of the
rain-flood-wind situation. We don’t like our
• Access to care
patients to risk the rain-flood-wind situation just
• Physical safety
to meet their appointment schedule with
• Coordination of
ROJoson Medical Clinic.”
care
 ROJoson Patient-centered Care Management
Program
Patient-
centered Care ROJoson minimalist and vigilant watchful waiting
approach in managing patients resulting in
Management -
value-based health services and patient
An Advocacy experience.
 ROJoson Patient-centered Care Management
Program
Patient-
centered Care This minimalist with vigilant watchful waiting
usually results in value-based health care
Management -
services for patients, meaning appropriate,
An Advocacy effective, and safe health care services with good
results and quality outcomes at reasonable cost.
 ROJoson Patient-centered Care Management
Program
Patient-
centered Care This minimalist with vigilant watchful waiting
resulting in value-based health care services
Management -
contributes to patient experience. Patient
An Advocacy experience is defined as “The patient’s
cumulative evaluation of the journey they have
with you, starting when they first need you and
based on their clinical and emotional
interactions, which are shaped.” With valued-
based health care services coupled with my
holistic, professional and compassionate care,
patient experience can easily be achieved.
 ROJoson Patient-centered Care Management
Program
Patient-
centered Care ROJoson established a ROJoson’s Cancer
Survivors Registry online site in 2011 to give
Management -
inspiration to cancer patients with cancer
An Advocacy patients looking forward to 10 years or more.
Links:
https://sites.google.com/site/rojosonscancersur
vivors/home
https://sites.google.com/site/rojosonscancersur
vivors2/home
 ROJoson Patient-centered Care Management
Program
Patient-
This site contains brief notes and pictures of cancer
centered Care patients who have been treated by ROJoson starting 1980
Management - (year ROJ doing general surgery and surgical oncology
An Advocacy residency in the Philippine General Hospital) and who are
considered "cancer survivors" using an operational
criterion of at least 10 years in remission after treatment.

Hopefully, this site and the cancer survivors contained

herein will serve as an inspiration to current and future
cancer patients and will debunk the thinking that having
cancer is always a death sentence.
 ROJoson Patient-centered Care Management
Program
Patient-
centered Care ROJoson established the Cancer Crusaders Club
in 1988 to provide psychosocial support to
Management -
cancer patients. This Club is still in existence
An Advocacy making it is the longest running cancer support
group in the Philippines.
Links:
https://rojosonmedicalclinic.wordpress.com/201
2/11/30/cancer-crusaders-club-why-i-formed-it-i
n-1988/
https://rojosonmedicalclinic.wordpress.com/cat
egory/cancer-crusaders-club/
 ROJoson Patient-centered Care Management
Program
Patient-
centered Care ROJoson Legible Physician Handwriting Advocacy
[
Management -
https://rojosonmedicalclinic.wordpress.com/cat
An Advocacy egory/handwriting/
]
 ROJoson Patient-centered Care Management
Picker’s Principles of
Program
Patient- Patient-Centered
ROJoson Advocacy on Medical Records Care
centered Care Keeping and Giving Medical Records to Patients [
Management - https://rojosonmedicalclinic.wordpress.com/category/kee • Respect for
ping-medical-records/
An Advocacy · Practice of giving medical records to patients patient’s needs
https://rojosonmedicalclinic.wordpress.com/2017/09/05/ • Information and
practice-of-giving-medical-records-to-patients/ Education
· Giving duplicate copy of medical records
https://rojosonmedicalclinic.wordpress.com/2012/04/22/
giving-duplicate-copy-of-patient-s-diagnosis-on-consultatio
n/
https://rojosonmedicalclinic.wordpress.com/2017/02/02/
sample-of-medical-recording-on-a-thyroid-patient/
 ROJoson Patient-centered Care Management
Picker’s Principles of
Program
Patient- Patient-Centered
Care
centered Care No to Routine Circumcision [
https://xtulepinoy.wordpress.com/]
Management - • Respect for
An Advocacy Beware of Santol Seed Swallowing [ patients’ needs
https://rojosonmedicalclinic.wordpress.com/category/san • Information and
tol-seeds/
]
Education

NO to Unnecessary Operations and Diagnostic

Procedures [
https://rojosonmedicalclinic.wordpress.com/2017/10/22/
rojosons-patients-advised-against-unnecessary-operations
-and-procedures-a-registry-a-resumption/
 ROJoson Patient-centered Care Management
Picker’s Principles of
Program
Patient- Patient-Centered
Healthy Lifestyle - (actively promoting healthy Care
centered Care
lifestyle among patients with role modelling) [
Management - • Respect for
https://rojoson.wordpress.com/2019/07/03/roj
An Advocacy osons-diet-to-stay-healthy/ patient’s needs
; • Information and
https://rojoson.wordpress.com/category/exercis Education
e/
;
https://rojoson.wordpress.com/2016/05/30/roj
osons-stretching-and-flexing-exercises/
]
 ROJoson Patient-centered Care Management
Picker’s Principles of
Program
Patient- Patient-Centered
Intentional Life Plan – Intentional Living Care
centered Care
(Intentional Living (promoting intentional living
Management - • Respect for
among patients and how to live life to the fullest
An Advocacy – how to productive, contented, enjoying, happy patient’s needs
and to live long) [ • Information and
https://rojosonnotesonlife.wordpress.com/categ Education
ory/intentional-life-plans/
]

Advance Directives
 ROJoson Patient-centered Care Management
Program – An Advocacy
Patient-
centered Care
Management -
An Advocacy
 ROJoson Patient-centered Care Management
Program – An Advocacy
Patient-
centered Care I am doing an advocacy on PCCM since 1985
when I started my Patient Management Process.
Management -
What are the impact of my advocacy if any, so
An Advocacy far?
 ROJoson Patient-centered Care Management
Program – An Advocacy
Patient-
centered Care ROJoson’s advocacies on patient-centered care
management being promoted online,
Management -
particularly in Facebook,
An Advocacy • have influenced at least some of his Filipino
physician followers (medical students,
residents and fellows, and established medical
and surgical practitioners) to follow suit
thereby improving health care delivery
services in the Philippines.
 ROJoson Patient-centered Care Management
Program – An Advocacy
Patient-
centered Care ROJoson’s advocacies on patient-centered care
management being promoted online,
Management -
particularly in Facebook,
An Advocacy • have influenced at least some of his Filipino
patients and the lay Filipino people on what
to expect and what to look for in their search
for value-based health care services.
 ROJoson Patient-centered Care Management
Program – An Advocacy
Patient-
centered Care ROJoson’s advocacies on patient-centered care
management being promoted online,
Management -
particularly in Facebook,
An Advocacy • have protected and saved his patients from
unnecessary medical procedures and their
corresponding expenses and potential
complications.
 ROJoson Patient-centered Care Management
Program – An Advocacy
Patient-
centered Care ROJoson’s advocacies on patient-centered care
management being promoted online,
Management -
particularly in Facebook,
An Advocacy • have empowered his Filipino patients and the
lay Filipino people on at least a knowledge on
how to have value-based health care services
for themselves.
 ROJoson Patient-centered Care Management
Program – An Advocacy
Patient-
centered Care ROJoson’s patient-centered care
Management - management has brought about
An Advocacy delightful patient experience
among his patients.
 Patient-centered Care Management Program – Picker’s 8 Principles of
Patient-Centered Care
An Advocacy
Patient- • Respect for patient
We know the importance of PCCM.
centered Care HOW CAN YOU HELP ME IN THE ADVOCACY OF values, preferences, and
needs
Management - PCCM? • Coordination and
integration of care
An Advocacy • Information and
• Share this PEP Talk to other people (laypeople education
and health professionals). • Physical comfort
• Emotional support and
• Feedback to hospitals (through feedback alleviation of fear
forms or through social media) to convince • Involvement of family
them to put up a PCCM program. and friends
• Continuity and transition
• Talk to your physicians to convince to do more • Access to care
PCCM programs.
 ConWhat are the principles of PCCM (based on Summary
Picker)? Take Away
Patient- tents:
centered Care • What is Patient-centered Care Management
Management - (PCCM) or Patient-centered Care (PCC)?
• What are the principles of PCCM (based on Picker)?
An Advocacy • Why is it important for physicians to practice
PCCM?
• Why is it important for patients to seek physicians
who practice PCCM?
• What is the current status of PCCM in the
Philippines?
• ROJoson Patient-centered Care Management
Program
• Patient-centered Care Management – An Advocacy
 Be always in touch with reliable medical Take Away in
information on PATIENT-CENTERED CARE relation to
Patient- MANAGEMENT.
Patient
centered Care Knowledge is power; it gives power.
Empowerment
Management - Use the 4Ks of Patient Empowerment:
An Advocacy Kaalaman, Kakayanan, Karapatan and
Kapangyarihan
to gain greater control over decisions in
medical management of oneself by
knowing the concepts and principles of
PATIENT-CENTERED CARE MANAGEMENT
in their health management.
 My PEP TALK today is
Empowerment entitled:
objective - for
laypeople to have an
Patient- understanding of the Patient-centered
concepts and Care Management
centered Care
principles of – An Advocacy
Management -
An Advocacy PATIENT-CENTERED
CARE
MANAGEMENT in
their health
management.