Professional Documents
Culture Documents
Empathy
Empathy
BY ARYA AGRAHARI
History
Evolved from derived First appeared in 1908’ It shows the counsellor Active Listening , Intensity
from greek word as a translation of the is Recognize their Context
‘empatheia’, meaning German Einfühlung (lit listening, emotions .Accept their
"physical affection or erally “in-feeling”). interpretations.Restate Selective responding
passion understanding, the problem.Ask
In India evolved from experiencing permission to move
compassion.(Bit different forward.
from empathy).
Somatic Empathy
• Involves having a physical reaction in response to what
someone else is experiencing. Merriam-
Webster
Cognitive Empathy
• Involves being able to understand another person’s mental "the action of understanding, being aware
state and what they might be thinking in response to the of, being sensitive to, and vicariously
experiencing the feelings, thoughts, and
situation
experience of another."
Uses and Barriers
USES FOR EMPATHY BARRIERS
• The ability to see the world as another person
• To respectfully perceive what the sees it.
client is bringing from their
frame of reference. • The ability to understand another person's
• To communicate that back in a feelings.
way that makes the client feel • The ability to suspend judgment.
they've been understood
• The ability to communicate this understanding,
which is essential "if empathy is to be felt.
DO’S DON’T,S
es to the client.
Gear your respons
te language.
Eg- using appropria
te questions
Asking inappropria s
/using cliche
th ink.
Give them time to
on or
Making interpretati g to
din
judgements, preten
and understand understand.
Take time to listen
themselves
client’s exact
Parroting or using thy or
. words, using sympa
Use short responses
agreement.
Always respond.
19.09.2022
THANK YOU
UNIT 3-BASIC COUNSELLING SKILLS
Arya Agrahari
BA Social sciences (psychology) hons.
Sr no. 13