A STUDY ON EMPLOYEE’S

STRESS MANAGEMENT IN
INDES ENGINEERING&IT
SERVICE PVT LTD, TRICHY

Guided by By
MR B.IMAYAVAN POOJALAHINYA.K
 CHAPTER 1
INTRODUCTION
• Stress is a feeling of emotional or physical tension. It
can come from any event or thought that makes you
feel frustrated, angry, or nervous.
• Stress is your body's reaction to a challenge or
demand. In short bursts, stress can be positive, such
as when it helps you avoid danger or meet a deadline.
But when stress lasts for a long time, it may harm
your health.

A STUDY ON EMPLOYEE’S STRESS MANAGEMENT IN INDES ENGINEERING&IT SERVICES PVT LTD, CHENNAI 2
CAUSES OF STRESS
• Career development stressors
• Role ambiguity
• Role conflict
• Occupational demand
• Rotating shift
TYPES OF STRESS
• Eustress
• Distress
• Hypo stress
• Hyper stress

A STUDY ON EMPLOYEE’S STRESS MANAGEMENT IN INDES ENGINEERING&IT SERVICES PVT LTD, CHENNAI 3
NEED OF THE STUDY
 The purpose of the study is to manage stress of employees
 The study will analyze the impact of organizational factors that
contributes stress for the employees
 The study will help to measure levels of stress of the employees
 In this developing industrial world most of the employees are more
stressed due to pressure, family background and some personal
problems
 The value of the study and possible application of its findings help to
justify its importance and social relevance.

•  
A STUDY ON EMPLOYEE’S STRESS MANAGEMENT IN INDES ENGINEERING&IT SERVICES PVT LTD, CHENNAI 4
SCOPE OF THE STUDY
• The scope of the study will helps the organization know what causes
stress and how to reduce stress in work place
• The study will helps to measure level of stress of the employee
• This study helps me to know about the different types of stress in the
workplace
• The study covers how the stress management activities help to retain
the employees organization
• The study covers how the stress affects people at the work
environment 

A STUDY ON EMPLOYEE’S STRESS MANAGEMENT IN INDES ENGINEERING&IT SERVICES PVT LTD, CHENNAI 5
REVIEW OF LITERATURE
YEAR AUTHOR AUTHOR’S TITLE FINDINGS

2010 Vijay An Empirical •The effect of flexible work

V.Raghavan Investigation of stress schedule, employee support and
factors in IT training, and telecommuting as
Professionals potential coping resources to
relieve stress.
2011 Tyson, Paul Five-year follow-up •Examined the sources of
D.; study of stress among occupational stress, coping
Pongruengp nurses in public and strategies, and job satisfaction.
hant, Rana private hospitals in
Thailand

2016 Dr. Pooja Organizational Stress, •. The study assess the occupational
Chatterjee Job Satisfaction and stress, job satisfaction and mental
Employee Mental health of employees belonging to
Health: A two professions namely bank and
Comparative Analysis IT firms comprising of both private
among the Banking as well as public sector.
and IT Professionals
6
A STUDY ON EMPLOYEE’S STRESS MANAGEMENT IN INDES ENGINEERING&IT SERVICES PVT LTD, CHENNAI
2012 Noblet, Andrew Building health •The work characteristic, viz,
promoting work ‘social support’ and ‘job control’
settings: entifying the accounted for range proportions
relationship between of explained variance in job
work characteristics satisfaction and psychological
and occupational health.
stress

2013 Harish Shukla, A Study On Stress •They found that organisational

RachitaGarg Management Among factors such as salary, peer
The Employees Of pressure, ineffective
Nationalised Banks communication were the main
source for stress also individual
factors such as family
expectations, finally extra-
organisational factors such as
inflation, social change,
technological change were the
root cause for same

A STUDY ON EMPLOYEE’S STRESS MANAGEMENT IN INDES ENGINEERING&IT SERVICES PVT LTD, CHENNAI 7
 INDUSTRY PROFILE
Information Technology (IT) can be defined as the
utilization of hardware, services and infrastructure to
create, store, exchange and leverage information in its
various forms to accomplish any number of business
objective
EVOLUTION OF INFORMATION TECHNOLOGY
 Stage 1:prior to 1980
 Stage 2:1989 to1990
 Stage 3: 1990 to 2000
 Stage 4: post 2000
A STUDY ON EMPLOYEE’S STRESS MANAGEMENT IN INDES ENGINEERING&IT SERVICES PVT LTD, CHENNAI 8
Manufacturing Industry
Production of goods from in large quantities after processing a
raw material to more valuable products is known as
manufacturing
MARKET SIZE:

A STUDY ON EMPLOYEE’S STRESS MANAGEMENT IN INDES ENGINEERING&IT SERVICES PVT LTD, CHENNAI 9
COMPANY PROFILE
• NAME OF THE COMPANY
Indes Engineering & IT services Pvt ltd
• YEAR OF ESTABLISHMENT
16-August-2010
• VISION
Working together for success and to develop a world’s best
employer organization that delivers quality products and services to
its clients at affordable cost in time”.
• MISSION
With openness and integrity, we invest in our people and resources to provide quality
services and product to our global partners and clients on long term. Right process,skill
and tools will be used to execute project to ensure that our deliveries are guaranteed at
the right time at affordable cost.
• NUMBER OF EMPLOYEES - 140 10
A STUDY ON EMPLOYEE’S STRESS MANAGEMENT IN INDES ENGINEERING&IT SERVICES PVT LTD, CHENNAI
 Structural design Commercial structure Process & plant
 Industrial buildings &  Airports  Chemicals industries
Material handling
 Malls  Textile industries
 Warehouses & Parking  Paper & Pulp industries
 Medical and Office
structures
Buildings  Petro-chemical &
 Towers and specialty Refineries
 Schools
structures
 Power Plant
 Commercial buildings  Hospitals  Heavy Engineering
Units
 Multi-storied Buildings
 Desalination plants

A STUDY ON EMPLOYEE’S STRESS MANAGEMENT IN INDES ENGINEERING&IT SERVICES PVT LTD, CHENNAI 11
 SERVICE OFFERED
• Structural & piping
• Mechanical
• Customization
• CAE
• Man power sourcing
• HiCAD

A STUDY ON EMPLOYEE’S STRESS MANAGEMENT IN INDES ENGINEERING&IT SERVICES PVT LTD, CHENNAI 12
 CHAPTER 3
RESEARCH METHODOLOGY
• Research methodology is the systematic and
theoretical analysis of the methods applied to a
field of study. It is a process used to collect
information and data for the purpose of making
business decisions.
• The methodology may include publication
research, interviews, surveys and other research
techniques and could both present and
historical information's.
A STUDY ON EMPLOYEE’S STRESS MANAGEMENT IN INDES ENGINEERING&IT SERVICES PVT LTD, CHENNAI 13
OBJECTIVES OF THE STUDY
1.To study the factor causing stress among the employee.

2.To understand the impact of stress on employee

performance.

3.To find out the remedial measure to overcome the stress.

4.To identify common stress indicators& stress diseases.

5.To study about the effect of stress on employee of Indes
Engineering & IT services
A STUDY ON EMPLOYEE’S STRESS MANAGEMENT IN INDES ENGINEERING&IT SERVICES PVT LTD, CHENNAI 14
SAMPLING TECHNIQUE
Convenience sampling

Convenience sampling is defined as a method adopted by researchers where they

collect market research data from a conveniently available pool of respondents. It
is the most commonly used sampling technique as it’s incredibly prompt,
uncomplicated, and economical. In many cases, members are readily approachable
to be a part of the sample.
Sources of Data
Data refers to the information or facts, however is also includes descriptive facts on
numerical information, qualitative and quantitative information.
Data could be classified as,
 Primary data
 Secondary data
Statistical tool
• Chi-Square
• Correlation

A STUDY ON EMPLOYEE’S STRESS MANAGEMENT IN INDES ENGINEERING&IT SERVICES PVT LTD, CHENNAI 15
HYPOTHESIS
 To calculate whether there is a significant relationship between
age and level of job stress.
 To calculate whether there is a significant relationship between
experience and nature of the job
 To calculate whether there is a significant relationship between
experience and satisfaction of the job
 To calculate whether there is a significant relationship between
monthly income and personal problem disturbs the working hour.

A STUDY ON EMPLOYEE’S STRESS MANAGEMENT IN INDES ENGINEERING&IT SERVICES PVT LTD, CHENNAI 16
LIMITATIONS OF THE STUDY
• Time was a major constraint.
• Some of the respondents might have answered
in a biased manner.
• The respondents were reluctant to answer due
to their busy schedule

A STUDY ON EMPLOYEE’S STRESS MANAGEMENT IN INDES ENGINEERING&IT SERVICES PVT LTD, CHENNAI 17
 TABLE SHOWING WORK OVERLOADED

S.no Opinion Respondents Percentage

1 Strongly Agree 26 23.6%

2 Agree 34 30.9%

3 Neutral 40 36.4%

4 Disagree 8 7.3%

5 Strongly Disagree 2 1.8%

  Total 110 100%

Source: Primary Data

A STUDY ON EMPLOYEE’S STRESS MANAGEMENT IN INDES ENGINEERING&IT SERVICES PVT LTD, CHENNAI 18
INFERENCE:
• From the above table that 23.6% of respondents are
Strongly agree, 30.9% of respondents are Agree, 36.4% of
respondents are Neutral, 7.3% of respondents are Disagree and
1.8% of respondents are Strongly disagree

A STUDY ON EMPLOYEE’S STRESS MANAGEMENT IN INDES ENGINEERING&IT SERVICES PVT LTD, CHENNAI 19
CHART SHOWING WORK OVERLOADED

40
36.4%
35
30.9%
30

25 23.6%
Percentage

20

15

10
7.3%

5
1.8%

0
Strongly Agree Agree Neutral Disagree Strongly Disagree

Work overload

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 CHI-SQUARE
HYPOTHESIS
To test is there a difference between theage
and level of job stress
Null hypothesis (Ho): There is no significant
difference between them
Alternative hypothesis (H1): There is a
significant difference between them

A STUDY ON EMPLOYEE’S STRESS MANAGEMENT IN INDES ENGINEERING&IT SERVICES PVT LTD, CHENNAI 21
 age of the respondent * leve of job stress Crosstabulation
Count
  leve of job stress Total
mild moderat neutral severe extreme
e
0 1 0 0 0 0 1
less than
age of the 4 0 0 0 0 4
20
respondent
21-25 11 43 21 1 2 78
26-30 0 0 0 15 12 27
Total 16 43 21 16 14 110

Chi-Square Tests
  Value df Asymp. Sig. (2-
sided)
Pearson Chi-Square 124.984a 12 .000
Likelihood Ratio 121.550 12 .000

Linear-by-Linear Association 66.923 1 .000

N of Valid Cases 110    

a. 13 cells (65.0%) have expected count less than 5. The minimum
expected count is .13.

A STUDY ON EMPLOYEE’S STRESS MANAGEMENT IN INDES ENGINEERING&IT SERVICES PVT LTD, CHENNAI 22
INTERPRETATION:

Person chi square value of the above table is 124.984 at 5% level of significance. P
value is less than 0.001,null hypothesis is rejected. Hence there is significant
association between age and level of job stress.

A STUDY ON EMPLOYEE’S STRESS MANAGEMENT IN INDES ENGINEERING&IT SERVICES PVT LTD, CHENNAI 23
FINDINGS
• It is inferred that 70% of the respondents are from 21-25 age group and 24.5% of
the respondents are from above age group of 26-30
• It is inferred from above table 54.5% of the respondents are from male and 45.4%
of the respondents are from female
• It is inferred the majority is that 40.9% of the employee are disagree towards they
spend enough time with family and friends
• It is inferred the majority is that 31.8% of the employee are agree towards time
pressure to complete work
• It is inferred the majority is that 27.4% of employee are having irritability due to
stress
• It is inferred the majority is that 39.1% of employee are having moderate level of
stress
• It is inferred the majority is that 36.4% of employee are feeling the job is routine.
• It is inferred the majority is that 35.5% of the employee are from agree toward
completion of the work at the specified time.
24
A STUDY ON EMPLOYEE’S STRESS MANAGEMENT IN INDES ENGINEERING&IT SERVICES PVT LTD, CHENNAI
 SUGGESTIONS

• The organization should concentrate on key

areas likes in communication gap and avoid
work overload to resolving conflicts
• The company can concentrate on the counseling
service provided to the employees which helps
the employees to work without any tension or
problems
• They should motivate the employee to keep them
enthusiastic get the work done without stress
A STUDY ON EMPLOYEE’S STRESS MANAGEMENT IN INDES ENGINEERING&IT SERVICES PVT LTD, CHENNAI 25
 CONCLUSION
• Stress is defined as an adaptive response to an external
situation that results in physical, psychological and /
or behavior, for organizational participants.
• Stress can manifest itself in both a positive and
negative way. Stress is dais to be positive when the
situation offers an opportunity for one to again
something, eustress is the term used to describe
positive stress. Eustress is often viewed as motivator
since in its absence the individual lacks that ‘edge’
necessary for peak performance.

A STUDY ON EMPLOYEE’S STRESS MANAGEMENT IN INDES ENGINEERING&IT SERVICES PVT LTD, CHENNAI 26
 THANK YOU

A STUDY ON EMPLOYEE’S STRESS MANAGEMENT IN INDES ENGINEERING&IT SERVICES PVT LTD, CHENNAI 27