Professional Documents
Culture Documents
B.ethics 2
B.ethics 2
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Introduction
• An ethical framework can help people make
decisions and evaluate behavior in both their
daily activities and at work.
• Both personal and business ethics both share
many similarities that can help you strengthen
your decision-making process. By following a
set of ethics, you can make strategic decisions
to handle situations at work and thrive within
your career.
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What are personal ethics?
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Why are personal ethics
important?
• Helps the decision-making process:
Solid ethics helps the decision-making process be easier
for anyone who has them.
• Fixes a standard of expected behaviour:
Person's power to make good decisions is based on their core values or
moral nature.
• Serves as motivation for individuals:
People who have strong ethics are self-motivated and are willing to do
what it takes to complete a task or goal on time and to the best of their
ability.
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Organization ethics
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Organization ethics
• The lessons learned from scandals and
organizational crises that trace back to the
early 2000s make one thing clear: Without
an ethical and compliant culture,
organizations will be at risk
• Organizational ethics are principles that
motivate and guide employees to make
good decisions in the workplace.
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Organization ethics
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Organization ethics
• Strong cultures have two elements:
• A high level of agreement about what is valued and a high
level of intensity with regard to those values.
• “In the long run, a positive culture of integrity is the
foundation for an effective ethics and compliance program,
which, when properly embedded into an organization, can
create a competitive advantage and serve as a valuable
organizational asset,” says Keith Darcy, an independent
senior advisor to Deloitte & Touche LLP’s Regulatory and
Operational Risk practice.
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A culture of integrity characteristics
• Organizational values: Organization’s commitment to legal
and regulatory compliance, integrity and business ethics.
• Tone at the top: Executive leadership and senior managers across the
organization encourage employees and business partners to behave
legally and ethically in accordance with compliance and policy
requirements.
• Consistency of messaging: Operational directives and business
imperatives align with the messages from leadership related to ethics
and compliance.
• Middle managers who carry the banner: Front-line and mid-level
supervisors turn principles into practice. They often use the power of stories
and symbols to promote ethical behaviors.
• Comfort speaking up: Employees across the organization are comfortable
coming forward with legal, compliance, and ethics questions and concerns
without fear of retaliation.
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A culture of integrity
characteristics
• Accountability: Senior leaders hold themselves and those reporting to
them accountable for complying with the law and organizational
policy, as well as adhering to shared values or organizational values.
• The hire-to-retire life cycle: The organization recruits and screens employees
based on character, as well as competence. Employees are treated respectfully
when they leave or retire.
• Incentives and rewards: Good behavior is rewarded, but that bad behavior—
such as achieving results regardless of method—can have negative
consequences.
• Procedural justice: Employees may not always agree with decisions, but they
are likely to accept them if they believe a process has been fairly administered.
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A number of steps can help to reinforce culture
and values
• Appoint a Chief Ethics Officer: Many organizations are taking this step to
enhance the code of conduct and related controls and procedures, and improve
accountability for ethical behavior through training and performance assessments.
• Create listening posts: Conduct cultural assessments that get at the core of how
people behave and what they think.
• Maintain a healthy mood in the middle: middle management’s ability to translate
tone at the top into the policies and practices that drive everyday behavior.
• Keep it interesting: Find new and innovative ways to communicate cultural values
and reward values-based behavior.
• Play fair: Reward the right behaviors and penalize the wrong ones. Don’t play
favorites.
• Shout it from the rooftops: Leaders tend to under communicate values and
expectations. In this case, more is better.
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Strong culture of integrity and an ethics program
challenges
• Defining the culture: It is a mistake for leaders to assume they have their finger on the
pulse of the organization’s culture at all times. Organizations can establish listening
posts, such as cultural assessments, using employee surveys and outside observers.
• Instilling culture and values throughout the organization: Culture needs to be active
and continuous, especially in large organizations with distant outposts.
• Extending cultural values in M&A: Cultural fit is one of the biggest stumbling blocks
in integrating a merged or acquired organization; in fact, it is one reason such
transactions fail, despite the potential business benefits.
• Handling naysayers: They should be identified, counseled and offered the opportunity
to conform to expected behavior, or consideration should be given to separating them
from the organization.
• Battling values fatigue: Communicating values is much like a marketing campaign—it
needs to capture people’s attention and use different content, formats, and
communication channels to remain fresh through the power of stories.
• Addressing leadership flux: leaders are not only competent, but who have the
chemistry, character and moral capability to inspire and win the hearts and minds of all
stakeholders
• Appealing to a cross-generational workforce: Organizations today need to appeal to
the most multi-generational workforce in history 7-16
Similarities between personal and
business ethics
• Transferability: People can practice the same ethics
consistently, regardless of the situation, and apply them
within both their personal and business lives.
• Development process: The process of forming or
establishing your personal and business ethics is often
similar because it involves articulating your values,
priorities, and gives you time for reflection.
• Value types: People typically apply certain ethics to both
their personal and business activities such as
trustworthiness, determination, and integrity.
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Differences between personal and
business ethics
• Role-specificity: Sometimes, business ethics can differ depending on
your role and industry such as an accountant and a sailor might
prioritize their values differently, in other side your personal ethics
remain the same regardless of your location or activity.
• Structure: The structure of business ethics is usually organized and
formalized as a mission statement. Personal ethics are usually flexible
or informal.
• Collective vs. individualized: People can share personal ethics with a
social group, family, or community, depending on how those groups
develop the shared values.
• Situational nature: The fundamental difference is how they use them
and in which situations they choose to apply them.
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