BARRIERS TO EFFECTIVE COMMUNICATION

DEFINITION OF COMMUNICATION BARRIERS

Aspects of or conditions in a workplace that interfere with effective exchange of ideas or thoughts. Such barriers include (1) status differences (2) gender differences (3) cultural differences (4) prejudices (5) the organizational environment

BARRIERS TO EFFECTIVE COMMUNICATION

PYHISICAL BARRIERS

ORGANISATIONAL BARRIERS
CULTURAL BARRIERS LANGUAGE BARRIERS CHANNEL BARRIERS INTERPERSONAL BARRIERS INDIVIDUAL BARRIERS ATTITUDINAL BARRIERS LISTENING BARRIERS BARRIERS WHILE SPEAKING

PHYSICAL BARRIERS
Physical barriers are often due to the nature of the environment. Physical Organizational Barrier includes internal and external environment like : large working areas physically separated from others poor lighting staff shortage outdated equipments background noise

ORGANIZATIONAL BARRIERS
Poor organizational culture, climate Stringent rules and regulations Status and relationship Complexity Inadequate facilities/ opportunities of growth and improvement

CULTURAL BARRIERS
Age and gender Education and cultural background Social status and economic position Temperament Health and beauty Popularity Religion Political belief Ethics, values, motives Assumptions Aspirations Rules and regulations, Standards and priorities

LANGUAGE BARRIERS
Different languages, vocabulary, accents, dialects represent national/ regional barriers. Semantic gaps are words having similar pronunciation but multiple meanings. Badly expressed message, wrong interpretation and unqualified assumptions.

The use of difficult or inappropriate words/ poorly explained or

misunderstood messages can result in confusion.

CHANNEL BARRIERS
If the length of the communication is long, or the medium selected is inappropriate, the communication might break up It can also be a result of the inter-personal conflicts between the sender and receiver Lack of interest to communicate Information sharing or access problems which can hamper the channel and affect the clarity, accuracy and effectiveness.

INTERPERSONAL BARRIERS
Lack of Trust Lack of Knowledge of non-verbal communication Wish to capture authority Fear of losing power of control Lack of Motivation Lack of co-operation, fear of penalty and poor relationship

INDIVIDUAL BARRIERS
Individual's perceptual and personal discomfort. Two individuals mental perception may/may not be identical Style Selective perception Halo effect Poor attention and retention Defensiveness Close mindedness Insufficient filtration

ATTITUDINAL BARRIERS
It comes about as a result of problems with staff in the organization. Limitation in physical and mental ability, intelligence, understanding, pre-conceived notions, and distrusted source divides the attention and create a mechanical barrier which affects the attitude and opinion.

LISTENING BARRIERS
Interrupting the speaker Not maintaining eye contact with the speaker Rushing the speaker to complete what he/she has to say Making the speaker feel as though he/she is wasting the listener's time Being distracted by something that is not part of the on-going communication Getting ahead of the speaker and completing his/her thoughts Ignoring the speaker's requests Asking too many questions, for the sake of probing

BARRIERS WHILE SPEAKING

Unclear messages Lack of consistency in the communication process Incomplete sentences Not understanding the receiver Not seeking clarifications while communicating

THANK YOU
Presented By:Amit Kumar Banumathy Hesham Mohan raju Rajeshwari Vikas Dubey (Pondicherry University)