Professional Documents
Culture Documents
Directing
Directing
Unit Five
Meaning of Leadership
Leadership is the process of influencing a
group or individual to set a goal or achieve
a goal.
Authority Power
Personal
Positional
Broader
Narrower Some power change with
position (legitimate, reward,
Change with the
coercive) some don’t
position change(expert, referent)
Some power can’t be
Can be delegated delegated(Expert, referent)
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Leadership Theories
1.Trait Theory
Originated from “great man theory” (Leader are born
not made)
It states that leaders are taller, good appearance,
more self confident…
2. Behavioral Theories
Studies behaviors that made leaders effective.
States that leaders have no distinguishing traits.
Two studies included
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Cont…
Area of Dissatisfaction
Hygiene
Factors
Working conditions Hygiene factors
Pay and security influence level of
Company policies dissatisfaction
Supervisors
Interpersonal
relationships
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21
UNIT SIX
CONTROLLING
Definition
Controlling is the process in which
management evaluates performance using
predetermined standards and in light of the
results makes a decision regarding corrective
action.
Controlling is directly related to planning.
The controlling process ensures that plans are
being implemented properly.
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The Purpose of controlling