ENGG 406

Engineering
Management

MODULE 6
CONTROLLING
ENGR. NERES ANN M. REPOLLO 2022
WACKY WORDS

FORGIVE AND FORGET

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Topic Outline

6.1 Management Control Systems

6.2 Organizational Control Systems

6.3 Control Process

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 What is CONTROLLING?
◉ It is a process of ascertaining whether organizational
objectives have been achieved.

◉ objectives and goals set at the planning stage are verified as

to achievement or completion at any given time

◉ Taking preventive or corrective action to keep things on

track
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IMPORTANCE OF CONTROLLING

achieve organization’s goal

in the most efficient and
effective manner possible

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 IMPORTANCE OF CONTROLLING

Deviations, mistakes

and errors areless

to be occurred

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1 Management Control Systems

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a system which gathers and uses information to

evaluate the performance of different organizational
resources like human, physical, financial and also the
organization as a whole in light of the organizational
strategies pursued.

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MANAGEMENT CONTROL SYSTEM
2 Organizational Control Systems

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Organizational Control Systems

1 2 3

“
Track Identify areas of
Performance concern
Types Organizational Control Systems

Clan Control

Behavior
Control 13
Types Organizational Control Systems

focuses on measurable results within an

organization.

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Types Organizational Control Systems

Examples:
1. the number of microwave ovens an
assembly line produces per week

2. the number of vehicles a car salesman

sells per month
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Types Organizational Control Systems

Stephen Covey said

“start with the end in

mind.” 
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 Types Organizational Control Systems
dictate the
actions of Controlling the
individuals actions that
ultimately lead to
emphasize results.
rules and
Behavior
procedures Control 17
Types Organizational Control Systems

Behavior
Control 18
 Types Organizational Control Systems

Clan Control
 relies on shared traditions,
expectations, values, and
norms to lead people to work
toward the good of their
organization
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Types Organizational Control Systems

Clan Control
Clan Control

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Internal Controls

https://www.youtube.com/watch?
v=qqK6B1cTJVU

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3 Control Process

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THE CONTROL PROCESS
◉ CONTROL PROCESS

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 THE CONTROL PROCESS

• Sales targets
• Production targets Actual Performance
• Worker attendance VS
• Safety records Target
• Supplies used
when shortcoming occur,
adjustments could be made.

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7 Basic Quality Control Tools for Efficient
Project Management

https://www.youtube.com/watch?
v=IFPF0TIFG-4

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 End
Any questions ?

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 References

◉ https://pressbooks.lib.vt.edu/strategicmanagement/chapter/10-5-creating-organizational-
control-systems/#:~:text=Organizational%20control%20systems%20allow%20executive
s,and%20(3)%20clan%20control
.
◉ https://www.youtube.com/watch?v=Xaf4iNOKRyU

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FISH BONE DIAGRAM
Click this link for the lecture:
https://asq.org/quality-resources/fishbone

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 CASE STUDY

Make a Fish Bone diagram using the case study in

this video link:
Group 1-5
1. The Union Carbide Gas Leak

Group 6-10
2. Windscale: The Story of "Britain's Chernobyl"
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RUBRICS

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