Organizational

Development
in 21st Century

Group 09 1
 Content..
• Introduction.
• History of Organizational change &
development.
• 21st Century Context.
• Organizational designed principles.
• Characteristics of 21st century organization.
• Modern organizations in 21st century.
• Features of modern organizations.
• Challenges of modern organizations.
• The way of overcomes challenges.
• Chesson’s Design Thinker Process Model
• New Roles of Organization Development
Professionals in 21st Century

2
Introduction.
Organizational change is any substantive
modification to some part of the
organization which is usually executed by
organizational members who collaborate
with change agents.
(Griffin, 2010)

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History Of Organizational Change
and Development..

4
21st Century Context.
Organization development of 21st century is about focusing on
change in the entire organizational system. It means focusing
on change in strategy, systems, structure and processes and
being able to identify the interconnects and interdependence
of those changes.

It is about focusing on building effectiveness through the

engagement of employees in problem solving, decision
making, innovation and sharing knowledge. It is about to co-
creation and emergence.
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Organizational design principles.
• Streamlining
Management structures by discarding failed matrix and ad hoc approaches and narrowing
the scope of the line manager’s role to the creation of current earnings.

• Deploying
Deploying off-line teams to discover new wealth-creating opportunities while using a
dynamic management process to resolve short-and long-term trade-offs.

• Developing
Developing knowledge marketplaces, talent marketplaces, and formal networks to stimulate
the creation and exchange of intangibles.

• Relying
Relying on measurements of performance rather than supervision to get the most from self-
directed professionals. 6
Characteristics of 21st century
organizations.
1) Dynamic and Fluid
The modern world is becoming increasingly knowledge-intensive, global, fast-paced,
diverse, and organic. With the rapid speed of technical advances, globalization,
financial changes, re-engineering, mergers and acquisitions, companies work
continuously in flux.

2) Visionary and Insightful

Imagination, intuition, and integrative thinking are becoming increasingly essential to
find new ways to overcome some of the organizational challenges of the 21st
century, broader global challenges, social disparities, poverty inequalities, cultural
and religious differences.

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3) Flexible and Adaptive
The diverse and chaotic existence of the 21st century demands methods
of organizational growth that are adaptive and scalable.
4) Flexible and Adaptive.
5) User Centric.
6) Loyalty to Brand, Not country
7) Experience centric vs. solution-centric
8) Service oriented vs. technology obsessed.
9) Eco-system driven vs cut throat competition.
10) Agile and learn vs large and bureaucratic.

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Modern Organizations in 21st
Centaury.

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Features of Modern
Organizations.
• Hierarchy
• Teamwork
• Employee morale
• Risk management
• Diversification
• Technology

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Challenges of Modern Organizations.
• Building a competitive advantage
• The increasing need for cross-cultural management
• Employing resources (manage production sharing/outsourcing)
• Staying ahead and coping with change
• Impact of globalization
• Boosting/ increasing the productivity of resources
• Political influences
• Motivating knowledge workers cum disenchanted employees
• Maintaining a good leadership styles

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How to Overcome Organization
Development Challenges?
• Attracting talented human capital
• Leadership
• Introducing new competencies for organization development
professionals
• Search for new tools and techniques
Eg:- design thinking capabilities

Challen
g es 12
Traditional leadership expectations New leadership competencies
and outcomes

Focus on individual leaders and their Focus on leaders as members of

personal performance leadership teams and their ability to
develop and foster team performance

Business financials and shareholder Ability to create and communicate

return are the primary outcomes purpose to multiple stakeholders

Executing financial and investment Ability to set direction and adopt to

leadership fast changing markets and conditions

Executing marketing and customer Staying up to date and anticipating

service changing customers and market
expectations
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Chesson’s Design Thinker
Process Model.

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New Roles of Organization Development
Professionals in 21st Century.

• Social Artists
• Creative Catalysts
• Spiritual Visionaries
• Cultural innovators

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Conclusion..

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Thank You..

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Contribution of to the team members ( Group 09.)
Name of the Student KIU ID Number Contribution Part

R.A.M.G Perera KIU/M/003149  Introduction & History of the Organizational Change & Development.
A.G.R.K.Kumara KIU/M/003239  21st Century Organizational Development Context.
K.G.A.Y Shashikala KIU/M/003181  Characteristics of Organizational Context in determine 21 st Century.

 (Dynamic and Fluid/ Visionary and Insightful/ Flexible and Adaptive/ User Centric/
Self-management through platforms)

S.P.N Dilrukshi KIU/M/003194  Characteristics of Organizational Context in determine 21 st Century.

 (Loyalty to Brand, Not country/ Ecosystem-driven vs. cut-throat competition/

Experience-centric vs. solution-centric/ Agile and lean vs. large -and bureaucratic/
Service-oriented vs. technology obsessed)

T.D Sanjeewani KIU/M/003175  Modern Organizations and the Challenges of Operating in the 21st Century.
M.P.Anuradhi KIU/M/003270  How Modern Organizations face tackling the Challenges &

 How Organizations adopt to change Management &

 The New roles of organization development professionals in 21 st Century.

B.B.S Fernando 18
KIU/M/003196  Conclusion