ELECTRONIC COMMERCE

AND
TYPES OF E-COMMERCE
Gajni Singh
ROLL NO:- 68 ; T.Y.B.COM(B)

Sham tak COLLEGE,

Phule ROAD, Bangol [W]
bridge:- 000004
 DEFINITION OF ECOMMERCE:-
ELECTRONIC COMMERCE(E-Commerce) is a Process of buying,
selling, transferring or exchanging products, services and
information via electronic networks and computers.
FEATURES OF ECOMMERCE:-

• Non-cash payment
• 24×7 service availability
• Advertising
• Improved Sales
• Support
• Inventory management
• Communication
improvement
TYPES OF ELECTRONIC COMMERCE
 Type of E-COMMERCE
• BUSINESS TO CONSUMER (B2C)
• BUSINESS TO BUSINESS (B2B)
• CONSUMER TO CONSUMER (C2C)
• PEER TO PEER (P2P)
BUSINESS TO CONSUMER (B2C)
BUSINESS TO CONSUMER (B2C):-
Business to consumer(B2C) refers to business communicating with
or selling to an individual rather than a company.
In this model, online business sell to individual customers.

Business to customer covers those E-Commerce websites and

transactions through which organisation sell goods to customer
over the internet. B2C is also known as Internet Retailing or E-
trailing.
FEATURES:-
• SearchFunction
• Buying and Browsing
• Consumer behavior
• Personalization
• Trust seals and social proof
• Account Management and Analytics
ADVANTAGES:-
• Good Customer service
• Business Growth
• Low-cost than traditional business
• Easier Business Administration
• Scope of Niche Marketing
• Time Flexibility
DISADVANTAGES:-
• Infrastructure
• High Competition
• Limited product Exposure
• Facing Security threats
• Higher-Risk
BUSINESS TO BUSINESS (B2B)
BUSINESS TO BUSINESS (B2B):-
Business-to-business(B2B) refers to commerce
between two businesses rather than to commerce between a
business and an individual consumer. Transactions at the
wholesale level are usually business-to-business while those at
the retail level are most often business-to-consumer (B2C).
EXAMPLES:-
1.LinkedIn
2.Skype
3.Buffer
4.Snapcap
FEATURES:-
• Complex Pricing
• Bulk Discount
• Minimum Order Quantities
• Tax Exemption
• Flexible payment
• Long term Relationship
ADVANTAGES:-

• Reduction in cost and time

• Increase sales opportunities
• Database Advantage
• Rapid payment
• Faster and more convenient
• Predictability market
DISADVANTAGES:-

• High competition
• Absence of timely services
• Complex journey for customers
• Market limited
• Lengthy decision
• Inverted structure
CONSUMER TO CONSUMER (C2C)
CONSUMER TO CONSUMER (C2C) :-
It facilitates the online transaction of goods and
services between two people’s.
The parties cannot carry out the transactions
without the platform, which is provided by the
online market such as eBay.
Examples:-
• Advertisement of personal services over the
internet.
• Selling of knowledge and experts online.
FEATURES:-

• The same customer can act as both buyer as well as seller

• The back end interface includes features for administration
to manage buyer and seller accounts, payment settings,
gallery setting, etc.
• Consumers are in control
• Global experience
• Wide Reach
ADVANTAGES :-

• High profitability
• Reduction overhead cost
• sellers and buyers are reachable.
• it provides a rich social linking
• Numerous community and forum
discussions are available
DISADVANTAGES :-

• It is not considered the safest place

• It is generally associated with fraud
and deceit
• information is not shared that can
lead to improper shipping
• lack of quality control
• selling via C2C sites you cannot be
guaranteed of payment
PEER TO PEER (P2P)
PEER TO PEER (P2P):-

Peer to peer is a technology in

itself that helps people to directly share
computer files and computer resources
without having central web server.
Examples :-
Sharing of music’s, video, and other
digital files electronically
FEATURES:-

• Web Server
• Symbiotic relationship
• Transparency
• Consumer/user digital
• Direct Exchange
ADVANTAGES :-

• As a buyer prices are cheaper

• create a community
• Reliability
• Convenience
• there is no need to pay
commissions to intermediaries
DISADVANTAGES :-

• Virus risks
• Low Security
• Performance issues
• Specific interface
• Remote access