STARTING

INTERVENTION
ENGLISH FOR NURSING II
What is therapeutic
communication?
Therapeutic communication is defined as an interaction
from a healthcare professional to a patient and aims at
promoting the physical and mental well-being of the
patient. The interaction typically involves both verbal
and nonverbal communication from the healthcare
professional to convey a message in a calm manner.
What is bedside manner?
 Bedside manner is the way in which a healthcare
professional conveys him- or herself to the patient.
Bedside manner includes factors like attitude,
friendliness, and empathy. Bedside manner is one of the
most important factors in therapeutic communication.
 TIPS TO START A GOOD THERAPEUTIC
COMMUNICATION

1.Smile with your eyes.

2.Greet your patient.
3.Ask open questions.
QUESTIONS

1. By your own word, define therapeutic communication.

2. By your own word, define bedside manner.
3. How to start a good therapeutic communication?
4. Between “Do you have a fever?” and “What is your problem?”, which one will you use
to start your therapeutic communication? Why do you choose it?