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    Customer Service

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    Jose Ruiz
    This document discusses quality processes for testing products. It describes quality planning to develop testing methods, quality control to constantly monitor the production process and ensure reliability, and quality improvement as an ongoing effort to enhance the process rather than a drive for perfection. Key quality tools mentioned include Pareto charts, histograms, scatter diagrams, flow charts, run charts, and control charts.

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    Customer Service

    Uploaded by

    Jose Ruiz
    9 views7 pages
    This document discusses quality processes for testing products. It describes quality planning to develop testing methods, quality control to constantly monitor the production process and ensure reliability, and quality improvement as an ongoing effort to enhance the process rather than a drive for perfection. Key quality tools mentioned include Pareto charts, histograms, scatter diagrams, flow charts, run charts, and control charts.

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    This document discusses quality processes for testing products. It describes quality planning to develop testing methods, quality control to constantly monitor the production process and ensure reliability, and quality improvement as an ongoing effort to enhance the process rather than a drive for perfection. Key quality tools mentioned include Pareto charts, histograms, scatter diagrams, flow charts, run charts, and control charts.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    9 views7 pages

    Customer Service

    Uploaded by

    Jose Ruiz
    This document discusses quality processes for testing products. It describes quality planning to develop testing methods, quality control to constantly monitor the production process and ensure reliability, and quality improvement as an ongoing effort to enhance the process rather than a drive for perfection. Key quality tools mentioned include Pareto charts, histograms, scatter diagrams, flow charts, run charts, and control charts.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
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    of 7

    6

    This is a process to develop the methods to test the products to their quality.

    - Quality improvement

    - Quality Planning

    - Quality Control
    - Quality Control
    The continuing effort to uphold process´s integrity and reliability in achieving an outcome.
    7
    The Quality Control is a process that involves the constant drive to perfection.

    - True

    - False
    - False
    The Quality Improvement is a process that involves the constant drive to
    perfection.
    9
    Indetify Some of the six quality tools
    - Pareto chart
    - Run chart
    - Histogram
    - Scatter diagram
    - Flow chart
    - Control chart
    - Pareto chart
    - Histogram
    - Scatter diagram
    - Flow chart
    - Run chart
    - Control chart
    ¡Thanks!

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