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Supply Chain Management
Supply Chain Management
MANAGEMENT
Presenting by:
Fathimath Riza
Supply Chain Management is an integral part of every business. The primary role of supply chain
management is to improve customer service standards and reduce the overall operational costs.
With the dawn of the digital era, supply chain management processes have undergone a drastic
change; processes have evolved from manual and labor-intensive to a more automated system-
based approach. This transformation has helped businesses grow exponentially. Just a decade
back, we could never imagine a one-day delivery format, but with online same-day delivery is
made possible. Automated techniques like Logistics software and Warehouse management systems
are optimizing businesses and helping them address the customer demands efficiently.
IMPORTANCE OF SUPPLY
CHAIN MANAGEMENT
1. Improves Customer Service:
Today with commercialization, customer’s are spoilt for choices, they except the right product
at the right time. Any mistake or delay in delivery of orders can affect customer
relationship. Automated supply chain management systems help in streamlining the process
systematically, so that customer satisfaction and brand reputation are optimized.
2. Reduced operating costs:
Supply chain inefficiencies are potentially having an enormous impact on your bottom line. By
conducting thorough reviews as part of your management process, you can reduce your supply
chain costs and the time it takes for a finished product to arrive in your customer's hands.
Don't just look for inefficiencies within operations, either. Look at your supply chain model
yourself. For example, if you're able to migrate towards a just-in-time model, you can
massively reduce warehousing and other storage costs.