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Assessment 4:

Problem-solving
essay
(ethical or cultural dilemma)

WHERE TO START?
vu.edu.au
CRICOS No. 00124K (Melb), 02475D (Sydney) RTO Code 3113
First: does the task give you any
clues?
• What is a Dilemma?
• What is Ethics?
• What is Culture?

• Spend some time on understanding/defining these terms

• Then, What is the problem? (Remember, the real problem, not the
perceived problem)

vu.edu.au
CRICOS No. 00124K (Melb), 02475D (Sydney) RTO Code 3113
IDENTIFY THE KEY ASPECTS

What is the problem? Identify the issues.


Who are the stakeholders? Understand everybody’s interests.
What are the Needs and Wants and their relative importance?
List the possible solutions?
Evaluate the options
Calculate the best option
What problem remains – suggest how it could be dealt with.

vu.edu.au
CRICOS No. 00124K (Melb), 02475D (Sydney) RTO Code 3113
THE STEPS INVOLVED

1. PROBLEM SOLVING TECHNIQUES


• Brainstorm
• Mindmap
• Kepner Tregoe Situational Analysis
• Kepner Tregoe Decision Analysis
• Duncker (optional)

2. ESSAY (700 WORDS)


• Research
• Planning Template
• Essay Writing
• Reference List

vu.edu.au
CRICOS No. 00124K (Melb), 02475D (Sydney) RTO Code 3113

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