PRESENTATIO

N ON MINI
PROJECT
BY SHREYA MISHRA
INTRODUCTION TO
BANKING INDUSTRY
 INTRODUCTION TO
BANKING INDUSTRY

• The banking industry includes systems

of financial institutions called banks that
help people store and use their money.
Banks offer clients the opportunity to
open accounts for different purposes,
like saving or investing their money. The
banking industry is also valuable to the
economy, as it provides resources for
individuals, families and organizations
to use for transactions and investments.
Issues and
challenges in
banking industry

• Increasing Competition
• A Cultural Shift
• Regulatory Compliance
• Changing Business Models.
• Rising Expectations.
• Customer Retention
• Outdated Mobile Experiences.
• Security Breaches.
 EMERGING TECHNOLOGIES
IN BANKING SECTOR
• Artificial Intelligence enables banks to manage
record-level high-speed data to receive valuable
insights. Moreover, features such as digital
payments, AI bots, and biometric fraud detection
systems further lead to high-quality services for a
broader customer base. Artificial Intelligence
comprises a broad set of technologies, including,
but are not limited to, Machine Learning, Natural
Language Processing, Expert Systems, Vision,
Speech, Planning, Robotics, etc.
Benefits of • Artificial intelligence and Machine Learning in
AI and ML the banking sector will have a deep impact on
banking operations and the way banks interact
in the with the customer. The impact will be
experienced both by the bank and the customer,

Banking
with both eventually gaining from it. The banking
sector already extensively uses AI and ML to
automate many processes and we will see an
Industry exponential jump in its usage as we charge into
the future. The major areas where we see it being
used are as follows:
Here’s how artificial intelligence has change the
banking industry :

1 2 3
Front Office — by Middle Office — by Back Office — by
enabling conversational implementing a introducing software to
banking with the help of bulletproof fraud efficiently analyze and
chatbots detection and manage transactions,
prevention system customers and other
data
ADVANTAGES OF AI AND ML IN BANKING
INDUSTRY
❖Reduction in operational costs
and risk
❖Improved customer experience
❖ Improved fraud detection and
regulatory compliance
❖Improved loan and credit
decisioning
❖Automation of the investment
process
Disadvantages of AI And ML In Banking
Industry

Highly Increase in
No creativity
Expensive Unemployment

Make Humans
No Ethics
Lazy
 • Despite its challenges, artificial intelligence is
changing the financial industry for the better:
CONCLUSION 1.It provides a channel to identify suspicious
activity quickly.
2.It allows financial institutions to make better
investments and accommodate a broader
customer base.
3.It creates a user-friendly experience for clients
with its increased accessibility and flexibility.