ANAND INSTITUTE OF SOCIAL WORK

NAME TOPIC : VRUTIKA PATHAK : ORGANIZATION STRESS AND BURNOUT

BURNOUT

STRESS

CONTENTS
WHAT IS STRESS? TYPES OF STRESS SYMPTOMS CAUSES

WHAT IS STRESS?
Stress is the body's reaction to a change that requires a physical, mental or emotional adjustment or response. Stress can come from any situation or thought that makes you feel frustrated, angry, nervous, or anxious. In another word we can say that, physical, chemical, or emotional factor that causes bodily or mental tension and may be a factor in disease causation

TYPES OF STRESS
INTERNAL EXTERNAL

Inability to accept uncertainty Pessimism Negative self-talk Unrealistic expectations Perfectionism Lack of assertiveness

Major life changes Work Relationship difficulties Financial problems Being too busy Children and family

STRESS SYMPTOMS
COGNITIVE EMOTIONAL

Memory problems Inability to concentrate Poor judgment Seeing only the negative Anxious or racing thoughts Constant worrying

Moodiness Irritability or short temper Agitation, inability to relax Feeling overwhelmed Sense of loneliness and isolation Depression or general unhappiness

SYMPTOMS
PHYSICAL BEHAVIOURAL

Aches and pains Diarrhea or constipation Nausea, dizziness Chest pain, rapid heartbeat Loss of sex drive Frequent colds

Eating more or less Sleeping too much or too little Isolating yourself from others Procrastinating or neglecting responsibilities Using alcohol, cigarettes, or drugs to relax Nervous habits (e.g. nail biting, pacing)

GENERAL CAUSES OF THE STRESS AT WORK

organizational problems insufficient back-up long or unsociable hours poor status, pay and promotion prospects unnecessary rituals and procedures uncertainty and insecurity

WHEN THERE IS A UNCLEAR ROLE SPECIFICATION AT WORK

role conflict unrealistically high self-expectations (perfectionism) inability to influence decision making (powerlessness) frequent clashes with superiors isolation from colleagues' support lack of variety poor communication inadequate leadership conflicts with colleagues inability to finish a job fighting unnecessary battles

TASK- RELATED CAUSES OF STRESS AT WORK

difficult clients or subordinates insufficient training emotional involvement with clients or subordinates the responsibilities of the job inability to help or act effectively In marketing field the stress more because they have to complete the target(we can see in insurance company)

BURNOUT
Burnout is a state of emotional, mental, and physical exhaustion caused by excessive and prolonged stress. It occurs when you feel overwhelmed and unable to meet constant demands. As the stress continues, you begin to lose the interest or motivation that led you to take on a certain role in the first place. Burnout reduces your productivity and saps your energy, leaving you feeling increasingly helpless, hopeless, cynical, and resentful. Eventually, you may feel like you have nothing more to give.

BURNOUT SIGNS AND SYMPTOMS

SIGNS AND SYMPTOMS

PHYSICAL EMOTIONAL

Feeling tired and drained most of the time Lowered immunity, feeling sick a lot Frequent headaches, back pain, muscle aches Change in appetite or sleep habits

Sense of failure and self-doubt Feeling helpless, trapped, and defeated Detachment, feeling alone in the world Loss of motivation negative outlook

BEHAVIOURAL
Withdrawing from responsibilities Isolating yourself from others Procrastinating, taking longer to get things done Using food, drugs, or alcohol to cope Taking out your frustrations on others Skipping work or coming in late and leaving early

Thank you