Customer journey map

Phases Searches for Water conserving and Filtering

Motivation Products Phases 3 Phases 4

Steps Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8

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Have Water filter, Conserve of the printing and typesettingof the printing and typesetting
of the printing and typesetting
of the printing and typesetting
of the printing and typesetting
Activities Continuous water industry industry industry industry industry

access to Clean
Water
Experience Monetary
savings for his Finds
business expensive and
bulky filtration
system.
Customer A reliable
Expectations product