INTRODUCING

PHONE CALLS
•1.- How often do you make phone calls?

•2.- Who do you normally speak to on the phone?

•3.- When was the last time you made or received a

phone call?

•4.- Have you ever spoken in English on the phone?

•5.- What do you find most difficult about speaking

in English on the phone?
Starting Informal Calls
Starting Formal Calls
Ending Calls
Put the conversation into the correct order

ANSWERS
1) E
2) B
3) A
4) C
5) D
 Complete the conversation

Good morning

Hello, Can I
talk to
please

calling please

My name’s

Put you through

Complete the
conversation

phone/call again next week.

good to talk to you

for phoning/calling

See you

Bye/Good bye
Messages
Leaving a
message
 9 1

7 12

13 10
1) H
2) D
3) F 2
4
4) K
5) M 11
6) L 6
7) B
8) G 3
9) A 5
10) J
11) E 8
12) I
13) C
Complete the message with the
information from the example.

Mary Trevor

Ray Bradman.

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01318990210