Giza Area

Index
• Objective
• Area Summary
• Area Performance Current Status VS Last Year
• Competition analysis
• People (HC/store, Potential list, Top & lowest performance agent &
Turnover Rate)
• Operation Slide includes Grouping for your Store Visit report & Audit
Findings)
• Area SWOT Analysis
• SWOT Per Store
• KFA (Key Focus Area) for Sales, operation & people.
• Action plan
• Thing to deliver for partner, People, Company
 Area in numbers

• Stores • Stores Type • Headcount • Terminals

• 11 Stores • 5 Franchise Stores • 154 • 36

• 6 Express Stores Employee Terminals
• 46 Female

• AVG CV • AVG ADSL • VF Cash

• Share 2.2% • 4K wallet
• 294 Closed
AVG from VF SR Monthly Monthly
• 11K Monthly • 42% Attachment
Rate
• AVG RED • AVG MNP • Commissio
n
• 594 lines • 1152 lines • 130 % YTD
Monthly Monthly

Area Commission
April May June July August
Factore Region Region Region Region Region
% TZ First Channel % TZ First Channel % TZ First Channel % TZ First Channel % TZ First Channel
VF VF VF VF VF

Commission 20-21 100% 100% 100% 100% 100% 96% 97% 93% 99% 98% 129% 125% 127% 125% 128% 122% 107% 103% 116% 112% 116% 108% 112% 117% 115%

Commission 21-22 110% 103% 98% 109% 92% 143% 131% 124% 137% 126% 152% 159% 127% 140% 130% 128% 134% 113% 120% 122% 119% 118% 107% 113% 108%

Commission
160%
152%
140% 143%
128% 119%
129%
120% 122% 116%
110%
100% 100% 96%
80%

60%

40%

20%

0%
% % % % %

Commission 20-21 Commission 20-22

- We are leading zone in commission in most of months

- We are focusing on value which reflect positive on commission
- We have a good gross VS last Year

CV Performance
1st Q Total " Jan-Feb-Mar 2021 " 2nd Q Total " Apr-May-June 2021 " Variance

Stores T S % TZ Region First Channel T S % TZ Region First Channel T S

VF VF

Dandy Mall 4,879 4,714 97% 96% 4,125 3,724 90% 106% -15% -21%
Embaba 2,318 2,217 96% 96% 2,025 2,113 104% 101% -13% -5%
Hyper One Store 2,913 2,859 98% 96% 2,572 2,710 105% 106% -12% -5%
Mosadaq 4,007 4,031 101% 98% 3,503 4,155 119% 116% -13% 3%
Sudan 3,130 3,228 103% 96% 2,832 3,285 116% 106% -10% 2%
Six October 3,672 3,769 103% 96% 3,420 3,461 101% 106% -7% -8%
97% 97% 93% 102% 106% 101%
Cairo University Store 1,266 1,444 114% 100% 1,175 1,365 116% 105% -7% -5%
Faisal Eshreen ST. Express Store 3,231 3,191 99% 100% 2,875 2,984 104% 105% -11% -6%
Mazar Mall Express Store 1,824 1,885 103% 96% 1,626 1,767 109% 106% -11% -6%
Mohandeseen Wadi ElNile Express
Store 900 998 111% 98% 856 959 112% 116% -5% -4%
Faisal ElMasaken Express Store 1,341 1,184 88% 100% 1,142 1,349 118% 105% -15% 14%
Total Area 29,481 29,519 100% 97% 26,152 27,872 109% 108% -11% -6%

- First quarter area above TZ with 6%

- We have 5 stores below TZ
- All stores decline in T while sales decline with lowest %
- increase # of high value in some stores ( October &Cairo U & Faisal 20 )

CV Performance
July August Total Variance

Stores T S % TZ Region First Chann T S % TZ Region First Chann T S % TZ Region First Chann T S
VF el VF el VF el

Dandy Mall 1,578 1,459 92% 111% 1,642 1,553 95% 111% 3,221 3,012 94% 111%
4% 6%
Embaba 741 791 107% 99% 747 779 104% 106% 1,488 1,570 106% 102%
1% -2%
Hyper One Store 1,016 1,080 106% 111% 1,000 1,117 112% 111% 2,016 2,197 109% 111%
-2% 3%
Mosadaq 1,388 1,604 116% 136% 1,313 1,503 114% 134% 2,701 3,107 115% 135%
-5% -6%
Sudan 1,073 1,306 122% 104% 1,108 1,385 125% 117% 2,181 2,691 123% 110%
3% 6%
Six October 1,048 1,210 116% 111% 1,204 1,344 112% 111% 2,252 2,554 113% 111%
15% 11%
103% 104% 102% 106% 107% 103% 105% 105% 102%
Cairo University Store 455 530 116% 106% 459 612 133% 112% 914 1,142 125% 109%
1% 15%
Faisal Eshreen ST. Express Store 1,144 1,132 99% 106% 1,102 1,205 109% 112% 2,246 2,337    
-4% 6%
Mazar Mall Express Store 640 634 99% 111% 631 639 101% 111% 1,271 1,273 100% 111%
-1% 1%
Mohandeseen Wadi ElNile 326 317 97% 136% 313 338 108% 134% 638 655    
Express Store -4% 7%
Faisal ElMasaken Express Store 452 508 112% 106% 417 547 131% 112% 869 1,055 121% 109%
-8% 8%
Total Area 9,861 10,571 107% 113% 9,936 11,022 111% 116% 19,797 21,593 109% 114%
1% 4%
CV Per Terminal Performance

1st Q Total " Jan-Feb-Mar 2021 " 2nd Q Total " Apr-May-June 2021 " Variance
Region Region
Stores % TZ First Channel % TZ First Channel %
VF VF
Dandy Mall 943 748 745 662 -21%
Embaba 739 830 704 785 -5%
Hyper One Store 715 748 678 662 -5%
Mosadaq 806 589 831 554 3%
Sudan 807 833 821 803 2%
Six October 754 748 692 662 -8%
Cairo University Store 722 816 969 1,033 1,022 683 750 885 983 944
-5%
Faisal Eshreen ST. Express Store 1064 816 995 750 -6%
Mazar Mall Express Store 943 748 884 662 -6%
Mohandeseen Wadi ElNile Express 500 589 480 554
Store -4%
Faisal ElMasaken Express Store 1184 816 1349 750 14%
Total Area 843 749 810 711 -4%

- Have problems in 3 store and work on monthly objective to

increase # of items per month
- We are leading October zone in CV per terminal

CV Per Terminal Performance

July August Variance

Region Region
Stores % TZ First Channel % TZ First Channel %
VF VF

Dandy Mall 292 260 311 266 6%

Embaba 264 289 260 316 -2%
Hyper One Store 270 260 279 266 3%
Mosadaq 321 250 301 245 -6%
Sudan 327 307 346 340 6%
Six October 242 260 269 266 11%
338 366 362 354 381 370
Cairo University Store 265 291 306 306 15%
Faisal Eshreen ST. Express Store 377 291 402 306 6%
Mazar Mall Express Store 317 260 320 266 1%
Mohandeseen Wadi ElNile Express Store 159 250 169 245 7%
Faisal ElMasaken Express Store 508 291 547 306 8%
Total Area 294 271 306 281 4%
Voice Points Performance

1st Q Total " Jan-Feb-Mar 2021 " 2nd Q Total " Apr-May-June 2021 " Variance

Stores T S % TZ Region VF First Channel T S % TZ Region VF First Channel T S

Dandy Mall 58,646 73,572 125% 114% 61,705 70,489 114% 127%
5% -4%
Embaba 16,421 18,357 112% 110% 15,613 20,916 134% 121%
-5% 14%
Hyper One Store 28,309 33,202 117% 114% 29,280 38,077 130% 127%
3% 15%
Mosadaq 55,815 70,638 127% 120% 63,913 90,506 142% 143%
15% 28%
Sudan 30,938 37,741 122% 107% 31,542 47,831 152% 130%
2% 27%
Six October 32,699 33,918 104% 114% 30,712 37,701 123% 127%
-6% 11%
113% 113% 108% 122% 125% 119%
Cairo University Store 9,031 13,392 148% 113% 9,442 16,812 178% 129%
5% 26%
Faisal Eshreen ST. Express Store 32,896 35,961 109% 113% 33,926 40,383 119% 129%
3% 12%
Mazar Mall Express Store 18,253 21,274 117% 114% 19,078 23,717 124% 127%
5% 11%
Mohandeseen Wadi ElNile Express
6,998 8,836 126% 120% 6,835 9,547 140% 143%
Store -2% 8%
Faisal ElMasaken Express Store 12,369 11,365 92% 113% 11,543 16,771 145% 129%
-7% 48%
Total Area 302,375 358,255 118% 114% 313,589 412,748 132% 130%
4% 15%
Voice Points Performance

July August Total Variance

Stores T S % TZ Regio First Channe T S % TZ Regio First Chann T S % TZ Region First Channe T S
n VF l n VF el VF l

Dandy Mall 31,671 33,828 107% 132% 34,476 37,032 107% 113% 116% 116% 111% 66,148 70,860 107% 123%
9% 9%
Embaba 8,023 9,635 120% 117% 8,873 10,394 117% 109% 116% 116% 111% 16,896 20,029 119% 113%
11% 8%
Hyper One Store 17,264 20,400 118% 132% 19,124 20,598 108% 113% 116% 116% 111% 36,388 40,998 113% 123%
11% 1%
Mosadaq 36,707 50,474 138% 173% 41,022 51,260 125% 138% 116% 116% 111% 77,729 101,73 131% 156%
5 12% 2%
Sudan 16,338 26,762 164% 135% 19,130 28,190 147% 134% 116% 116% 111% 35,467 54,952 155% 135%
17% 5%
Six October 12,694 18,006 142% 132% 15,274 19,873 130% 113% 116% 116% 111% 27,968 37,879 135% 123%
20% 10%
125% 124% 123% 120% 120% 117%
Cairo University Store 5,637 8,541 152% 131% 6,382 10,914 171% 120% 116% 116% 111% 12,020 19,454 162% 126%
13% 28%
Faisal Eshreen 17,555 21,753 124% 131% 19,150 20,986 110% 120% 116% 116% 111% 36,705 42,739 116%  
9% -4%
Mazar Mall 10,658 13,139 123% 132% 11,688 12,313 105% 113% 116% 116% 111% 22,346 25,452 114% 123%
10% -6%
Wadi ElNile 3,478 4,431 127% 173% 3,623 4,423 122% 138% 116% 116% 111% 7,101 8,854 125%  
4% 0%
Faisal ElMasaken 6,205 8,269 133% 131% 6,599 8,786 133% 120% 116% 116% 111% 12,803 17,055 133% 126%
6% 6%

Total Area 166,230 215,236 129% 139% 185,340 224,769 121% 121% 116% 116% 111% 351,57
0
440,00 125%
5 130%
11% 4%
VF Cash Performance

1st Q Total " Jan-Feb-Mar 2021 " 2nd Q Total " Apr-May-June 2021 " Variance

Region Region
Stores T S % TZ VF First Channel T S % TZ VF First Channel T S

Dandy Mall 2,267 2,662 113% 2,136 1,729 81% 104%

117% -6% -35%
Embaba 1,077 1,477 137% 152% 1,050 1,299 124% 136%
-2% -12%
Hyper One Store 1,354 1,532 113% 113% 1,334 1,487 104%
111% -1% -3%
Mosadaq 1,861 2,213 92% 1,817 1,901 84%
119% 105% -2% -14%
Sudan 1,452 2,015 108% 1,470 1,680 96%
139% 114% 1% -17%
Six October 1,702 2,315 113% 1,774 2,056 104%
136% 116% 4% -11%
164% 144% 156% 138% 133% 135%
Cairo University Store 588 912 154% 610 735 120%
155% 121% 4% -19%
Faisal Eshreen ST. Express Store 1,502 1,728 115% 154% 1,491 1,521 102% 120%
-1% -12%
Mazar Mall Express Store 848 1,035 113% 844 876 104% 104%
122% 0% -15%
Mohandeseen Wadi ElNile Express
Store 420 562 92% 444 492 84%
134% 111% 6% -12%
Faisal ElMasaken Express Store 623 762 122% 154% 591 607 103% 120%
-5% -20%
Total Area 13,693 17,214 119% 13,562 14,383 106% 108%
126% -1% -16%
VF Cash Performance

July August Total Variance

Stores T S % TZ Region First Chann T S % TZ Region First Chann T S % TZ Region First Chann T S
VF el VF el VF el

Dandy Mall 868 427 49% 903 402 45% 1,771 829 47%
51% 52% 51% 4% -6%
Embaba 407 349 411 356 818 705 86%
86% 78% 87% 78% 78% 1% 2%
Hyper One Store 559 297 550 306 1,109 603 54%
53% 51% 56% 52% 51% -2% 3%
Mosadaq 764 284 722 217 1,486 501 34%
37% 29% 30% 30% 29% -5% -24%
Sudan 590 307 609 300 1,200 607 51%
52% 48% 49% 47% 47% 3% -2%
Six October 576 341 662 373 1,238 714 58%
59% 51% 56% 52% 51% 15% 9%
89% 87% 88% 90% 86% 89% 89% 87% 89%
Cairo University Store 250 155 62% 252 139 55% 503 294 58%
62% 65% 64% 1% -10%
Faisal Eshreen ST. Express Store 629 305 48% 606 310 51% 1,235 615 50%
62% 65% 64% -4% 2%
Mazar Mall Express Store 352 204 347 185 699 389 56%
58% 51% 53% 52% 51% -1% -9%
Mohandeseen Wadi ElNile
Express Store 179 87 172 89 351 176 50%
49% 29% 52% 30% 29% -4% 2%
Faisal ElMasaken Express Store 249 115 46% 229 135 59% 478 250 52%
62% 65% 64% -8% 17%
Total Area 5,424 2,871 5,465 2,812 10,888 5,683 52%
53% 51% 51% 51% 51% 1% -2%
ADSL Performance

1st Q Total " Jan-Feb-Mar 2021 " 2nd Q Total " Apr-May-June 2021 " Variance

Region Region
Stores T S % TZ VF First Channel T S % TZ VF First Channel T S

Dandy Mall 159 89 56% 65% 88 64 72% 86%

-45% -29%
Embaba 146 134 78% 109 110 74%
92% 101% -25% -18%
Hyper One Store 167 91 54% 65% 90 65 72% 86%
-46% -29%
Mosadaq 244 163 62% 148 100 67% 81%
67% -39% -39%
Sudan 195 157 80% 86% 129 112 82%
86% -34% -29%
Six October 244 136 56% 65% 157 98 62% 86%
-36% -28%
71% 66% 68% 81% 90% 84%
Cairo University Store 72 62 67% 45 43 83%
85% 96% -38% -30%
Faisal Eshreen ST. Express Store 146 92 63% 67% 108 74 69% 83%
-26% -19%
Mazar Mall Express Store 97 68 65% 63 55 86%
70% 87% -35% -19%
Mohandeseen Wadi ElNile Express
Store 49 47 62% 51 49 81%
97% 95% 5% 3%
Faisal ElMasaken Express Store 65 47 67% 57 33 57% 83%
72% -12% -30%
Total Area 1,583 1,085 69% 78% 1,045 800 77% 83%
-34% -26%
ADSL Performance

July August Total Variance

Stores T S % TZ Region First Chann T S % TZ Region First Chann T S % TZ Region First Chann T S
VF el VF el VF el

Dandy Mall 37 25 66% 85% 44 34 77% 78% 81 59 72% 82%

19% 39%
Embaba 46 43 70% 55 29 52% 59% 101 72 71% 64%
93% 20% -34%
Hyper One Store 38 23 59% 85% 45 27 60% 78% 83 50 60% 82%
18% 20%
Mosadaq 63 41 64% 79% 76 32 41% 58% 139 72 52% 69%
21% -22%
Sudan 55 39 64% 65 46 71% 65% 120 85 70% 65%
70% 18% 19%
Six October 67 37 55% 85% 79 39 49% 78% 146 76 52% 82%
18% 4%
72% 89% 80% 71% 71% 68% 71% 80% 74%
Cairo University Store 19 18 70% 23 18 76% 69% 42 36 85% 69%
95% 21% -3%
Faisal Eshreen ST. Express
Store 46 30 65% 70% 54 37 68% 69% 100 67 67% 69%
17% 22%
Mazar Mall Express Store 27 30 85% 32 22 69% 78% 59 52 88% 82%
111% 19% -27%
Mohandeseen Wadi ElNile 22 14 61% 79% 26 15 58% 58% 48 29 59% 69%
Express Store 18% 11%
Faisal ElMasaken Express 24 12 48% 70% 29 13 45% 69% 53 25 46% 69%
Store 21% 13%
Total Area 444 309 70% 78% 528 310 59% 70% 972 619 64% 74%
19% 0%
Commission Performance

1st Q Total " Jan-Feb-Mar 2021 " 2nd Q Total " Apr-May-June 2021 " Variance

Region Region
Stores % TZ First Channel % TZ First Channel %
VF VF

Dandy Mall 112% 104% 102% 131% -10%

Embaba 100% 99% 137% 120% 37%
Hyper One Store 108% 104% 134% 131% 26%
Mosadaq 120% 101% 143% 139% 23%
Sudan 119% 96% 154% 127% 35%
Six October 100% 104% 119% 131% 19%
99% 108% 92% 117% 129% 116%
Cairo University Store 143% 98% 169% 130% 26%
Faisal Eshreen ST. Express Store 104% 98% 122% 130% 19%
Mazar Mall Express Store 112% 104% 131% 131% 19%
Mohandeseen Wadi ElNile Express Store 129% 101% 136% 139% 6%
Faisal ElMasaken Express Store 81% 98% 135% 130% 54%
Total Area 112% 101% 135% 131% 23%
Commission Performance

July August Variance

Stores % TZ Region First Channel % TZ Region First Channel %

VF VF

Dandy Mall 106% 131% 107% 110% 1%

Embaba 118% 104% 110% 104% -8%
Hyper One Store 114% 131% 106% 110% -8%
Mosadaq 137% 167% 116% 136% -20%
Sudan 160% 114% 144% 126% -16%
Six October 138% 131% 122% 110% -16%
113% 120% 122% 107% 113% 108%
Cairo University Store 152% 129% 166% 118% 15%
Faisal Eshreen ST. Express Store 118% 129% 108% 118% -10%
Mazar Mall Express Store 124% 131% 98% 110% -27%
Mohandeseen Wadi ElNile Express Store 120% 167% 113% 136% -7%
Faisal ElMasaken Express Store 124% 129% 125% 118% 0%
Total Area 128% 134% 119% 118% -9%
 People Details
- HC Per Store
# Osama Elsyed Shehata No. of
Terminals Plan HC
Actual
HC
Newcomer
%
Female
Female
%
Pregnancy
Sick Variance
Notification Variance including
notification

1 Dandy Mall 5 20 21 19% 3 14% 0 1 0 1

2 Six October 5 20 20 20% 6 30% 0 0 0 0
3 Hyper One Store 4 17 17 0% 5 29% 0 0 0 0
4 Mazar Mall Express Store 2 7 7 0% 1 14% 0 0 -1 -1
5 Mosadaq 6 23 24 8% 9 38% 0 1 -1 0
6 Sudan 4 17 20 20% 8 40% 0 3 0 3
7 Embaba 3 13 16 19% 5 31% 0 3 -1 2
Mohandeseen Wadi ElNile Express
8 2 7 7 14% 2 29% 0 0 0 0
Store
9 Cairo University Store 2 7 7 0% 3 43% 0 0 0 0
10 Faisal Eshreen ST. Express Store 3 12 13 15% 3 23% 0 1 0 1
11 Faisal ElMasaken Express Store 1 4 4 0% 1 25% 0 0 0 0
  Total 9 -3 6
  Net variance 37 147 156   46 29% 0 9 -3 6
  Pure variance 0 -3 -1

I. we have buffer in each zone to cover any turn over

II. We have # of females acceptable in each store
 Turnover YTD

turn
Store Apr May Jun Jul Aug Sep Total HC
over %
Cairo University 0 0 0 0 1 0 1 7 14%
Dandy Mall 1 2 2 1 1 0 7 20 35%
Embaba 0 0 0 0 0 1 1 13 8%
Faisal ElMasaken 0 0 0 0 0 0 0 4 0%
Faisal Eshreen 1 1 1 0 0 0 3 12 25%
Hyper One 1 0 1 0 1 0 3 17 18%
Mazar Mall 0 0 0 2 0 0 2 7 29%
Wadi ElNile 0 1 0 0 0 0 1 7 14%
Mosadaq 0 0 0 0 0 0 0 23 0%
Six October 1 1 0 0 1 1 4 20 20%
Sudan 0 0 0 0 1 0 1 17 6%
 Hiring YTD
Store Apr May Jun Jul Aug Total
Cairo University 0 0 1 0 0 1
Dandy Mall 0 0 0 0 0 0
Embaba 0 0 0 0 0 0
Faisal ElMasaken 1 1 0 3 2 7
Faisal Eshreen 1 0 0 2 0 3
Hyper One 0 0 0 0 0 0
Mazar Mall 0 0 0 4 0 4
Wadi ElNile 1 1 1 1 0 4
Mosadaq 0 0 0 0 0 0
Six October 0 0 0 0 0 0
Sudan 1 0 1 0 1 3

Total 4 2 2 10 3 22
 Potential Leaders

Soft skill Final Quiz

Name Store Operation Test Case study Total CBI

Mohamed ElSayed Mohamed Ramadan Mosa Mosadak 84.00% 55.00% 63.70% 80.80%
Ahmed Talaat AbdelAzim Nasef Dandy Mall 96.00% 40.00% 56.80% 79.30%
Mohamed Ahmed ELSayed Ahmed ELKharsa Sudan 56.00% 55.00% 55.30% 77.80%
Hossam Monir Bakr Ahmed ELHawary Dandy Mall 72.00% 70.00% 70.60% 73.30%
Ramy Mohamed Abdelbaset Ibrahim Mosadak 92.00% 30.00% 48.60% 70.30%
Adam Adel Hefny Mostafa Dandy Mall 72.00% 30.00% 42.60% 70.30%
Abdallah Yehia AbdelSatar Hassan Six October 68.00% 30.00% 41.40% 70.30%

- We have 7 potential leaders get the program with Nagar and

have good score
- We have potential people per zone to cover any turnover
- I request from each manager to work with them after finish the
program
 Top & lowest performance agent
- Top Performance
Store Agent AV rank
Mosadaq Ramy AbdElBasset-Ibrahim 181% 48
Mosadaq Doaa KamalElDin-Hassan 186% 37
Dandy Mall Ahmed AbdElAzim-Nasef 187% 34
Mosadaq Ahmed Mohamed-Mahfouz 185% 41
Dandy Mall Adam Adel-Hamdy 215% 8
Sudan Mohamed Ahmed-ElKharsa 182% 44
Six October Ahmed Shaker-Mohamed 186% 38
Sudan Ahmed Mohamed-Farahat 212% 9
Cairo University Store Mohamed AbdElRehim-Helmy 220% 5
Cairo University Store Shaimaa AboElEneen-AboElEneen 197% 22

- Lowest Performance
Hyper One Store ismail khaledelsayed 49% 672
Cairo University Store Nermeen Ashraf-Hafez 50% 671
Dandy Mall Mostafa Ahmed-Hussein 57% 668
Sudan Hatem AbdElHameed 70% 657
Mosadaq AbdElLatif Mohamed-Mohamed 75% 648
Dandy Mall Asmaa Shawky-Bekhit 80% 638
Six October Moataz Ahmed-ElMoatazBellah 82% 636
Six October Raghda Shabaan-Mohamed 88% 628
Dandy Mall Ahmed Mohamed-Magdy 90% 622
Six October Abbas Adel-Ali 90% 620
Mazar Mall Express Store Hazem AbdAllah-Mohamed 94% 614
 Operation Grouping

• Display organization

Floor • Some Employee missing Name tags

• LCD not working
• Missing items in first Aid box

• Communication board not updated

Operation • Follow up folder not updated

• Some forms missing ( Sim swap & Redemption & Cash refund )
• Multi sim missing in some stores

• Job description not signed

People • 121 meeting not conducted for all staff
• Observation sheet missing for some staff
 Area SWOT Analysis
Strengths Weaknesses

• Profitability

S W
• Operation findings
• Solid stores locations versus partners • Stores need renovations
• Monthly objective delivery per store • Transportation policy for far store
• HC fulfilment • Incentive & rewarding programs
• Existing store Management & • Security & Office boys companies
potential leaders • Repetitive maintenance & A/C
• Express performance
Problems

SWOT
Analysis

O T
Opportunities Threats
• Footfall fluctuations on specific
• Back to university locations due seasonality
• NTRA New role for ADSL • Network problems
• Arab tourist flow • Traffic & roads modifications
• Adding new terminals in some stores • TE centrals problems
• Digital transformation • Covid- 19 precautions impact with
• Expansion customers
• Self help machines
• Other sectors salary schemes
 Mosadak SWOT
Strengths Weaknesses

• Monthly objective achievement • Operation findings

S W
• Existing store Management • Incentive & rewarding programs
• Ready second line • Assessment result for top
• HC Quality performance
• Store Look & Feel • Insurance for first staff office boy
• Team work and spirt

SWOT
Analysis

O T
Opportunities Threats

• NTRA New role for ADSL

• Arab tourist flow
• Adding new terminals
• Digital transformation
• Store Location
• Footfall is very low in weekend
• Covid- 19 precautions impact with
customers
• Self help machines
 Sudan SWOT
Strengths Weaknesses
• Operation findings
• Store profitability

S W
• Repetitive maintenance & A/C
• Store Look & Feel Problems
• Team Spirit • Leaders Quality
• Store Location • Store Legal documents
• Repetitive maintenance & A/C
Problems

SWOT
Analysis

O T
Opportunities Threats
• Arab tourist flow • Network problems
• Traffic & roads modifications
• Covid-19 precautions impact
with customers
 Wadi Elnil
Strengths Weaknesses

S
Store Management skills

W
• Sales Trend per terminal

SWOT
Analysis

O T
Opportunities Threats

• Metro Station opening • Footfall fluctuations on specific

• Restaurant footfall during locations due seasonality
weekend • Traffic & roads modifications
• TE centrals problems
 Cairo University
Strengths Weaknesses

S W
• Express performance • Operation findings
• Store word of mouth from other • Security & Office boys companies
competitor customers

SWOT
Analysis

O T
Opportunities Threats
• Back to university • Footfall fluctuations in summer
• NTRA New role for ADSL vacation
• Bank Alahly existing beside the store • Network problems
• TE centrals problems
• Barking in front of store
 Faisal 20 SWOT Analysis
Strengths Weaknesses

S W
• Express performance • Operation findings
• Store Location • Stores need renovations
• Security & Office boys companies
• Repetitive maintenance & A/C
Problems
• Store Management skills

SWOT
Analysis

O T
Opportunities Threats
• Back to university
• Arab tourist flow • Footfall fluctuations due seasonality
• Covid- 19 precautions impact with
customers
 Masakn SWOT Analysis
Strengths Weaknesses

S W
• Monthly objective delivery • Security & Office boys companies
• Existing store Management loyalty • Store Location
• Express performance

SWOT
Analysis

O T
Opportunities Threats

• Back to university
• Arab tourist flow
• Adding new terminals • Footfall fluctuations due seasonality
• Covid- 19 precautions impact with
customers
 Embaba SWOT Analysis
Strengths Weaknesses

S W
• Profitability • Security & Office boys companies
• Monthly objective delivery • Repetitive maintenance & A/C
• Existing store Management Problems
• Store need renovation

SWOT
Analysis

O T
Opportunities Threats

• NTRA New role for ADSL • Footfall fluctuations due seasonality

• Some restaurant beside the store • TE centrals problems
• Covid- 19 precautions impact with
customers
 Dandy SWOT Analysis
Strengths Weaknesses

• •

S
Monthly objective delivery Transportation policy for far store

W
• Existing store Management & • # of new comers
potential leaders • Way of sales
• Customers value • Existing staff
• Store word of mouth from other competitor
customers
• Team Spirit

SWOT
Analysis

O T
Opportunities Threats
• Footfall fluctuations due seasonality
• Carrefour festival • Network problems
• Smart village re operating • TE centrals problems
• Covid- 19 precautions impact with
customers
• Other sectors salary schemes
• Most of branding closed
• Distance between mall and
residential areas
 Hyper SWOT Analysis
Strengths Weaknesses

S W
• Profitability • Operation findings
• Solid stores locations • Security company
• Monthly objective delivery • Repetitive maintenance & A/C
• Existing store Management Problems
• Store footfall

SWOT
Analysis

O T
Opportunities Threats
• Hyper mall re commercial • Covid- 19 precautions impact with
structure customers
• Hyper Festival • Store Space
 October SWOT Analysis
Strengths Weaknesses
• Solid stores locations • Operation findings

S
•

W
Monthly objective delivery Express • Repetitive maintenance & A/C
performance Problems
• Commercial area • Store link problems
• Store word of mouth from other
competitor customers

SWOT
Analysis

O T
Opportunities Threats
• Back to university • Footfall fluctuations due seasonality
• NTRA New role for ADSL and long vacation
• Metro installation • Network problems
• Competitors new opening • Covid- 19 precautions impact with
customers
• Self help machines
• Transportation
 Mazar SWOT Analysis
Strengths Weaknesses

S W
• Solid stores locations
• Operation findings
• Monthly objective delivery per store
• Transportation policy for far store
• Express performance

SWOT
Analysis

O T
Opportunities Threats

• Brands beside the store

• Market festival • Footfall fluctuations due seasonality
• Network problems
• TE centrals problems
• Covid- 19 precautions impact with
customers
 KFA

Operation
Reduce
operation
concerns and
finding
People
Prepare new
potential calibres
Enhance existing
store Management
team skills and
competences
Work on lowest
individual
 Action Plan - Sales
Current Responsib Success
Pillar Factor Objective Root Cause How When
situation le Rate

• Set monthly MNP and Red target for all

stores with agreed number with store manager
Increase 5% and track it during month
- Increase Red • Focus on stores have problems in trade zone
• We have variance with 2% about TZ
625 rank to enhance it MOM
• Enhance area rank overall VF
49465 with 2.2 - Increase MNP • Send objectives sheet for store managers
CV
share from VF lines 1515
• Increase area share from VF
from beginning of the month with agreed %
Monthly Osama  
- Increase flex increase in every items to achieve the objective
7455
• Request Red special numbers from VF area
Managers monthly to support red sales

• Track ADSL creation twice per week to take

any proper action on rejected SRs
Sales • We have 9 agents with 0 creation ADSL so
• we have variance with 8% about TZ
must work on them through store observation
70% 80% • enhance stores commission
to enhance performance them
Monthly Osama  
• Contact red and MNP customers to offer
ADSL 59% ADSL on them

• Follow up daily with store managers on

store objective
• Weekly meeting with lowest stores and
# of stores agree on plan to enhance the performance
achieved 90% 100% • Enhance area trade zone and rank • Make group for individual lowest to discuss Monthly Osama  
the performance
• Communicate the top achiever weekly on
area group to motivate all
 Action Plan - People

Current Success
Pillar Factor Objective Root Cause How When Responsible
situation Rate

• Follow up with store manager on all new

hire action plan
• review the result in 2 second month to
identify the weakness points and work on it
• New Comers
and ask training team for support if required
performance •
• Insure that one to one done monthly with
Low
Low Performance and identify the weakness
Performance
points and set plan for them
27%
People • Follow up on plan with managers and set
People Perform
ance
73% 80%
• Top
Performance
meeting with them after 2 weeks
• Recognize top performance staff weekly on
Monthly Osama  
• People
area group to motivate them and push others
Motivation
• Select the potential people with store
• Potential
manager and set plan for them
people
• Set training plan with Nagar for them and
follow on it
• Prepare new potential list with Nagar to be
ready for any vacancy
 Action Plan - Operation
Current Responsi Success
Pillar Factor Objective Root Cause How When
situation ble Rate

• Collect common finding for all store last

period and set action items for it,(EX : Sim
swap missing form must be track it by end of
Internal audit shift and it be leader responsibility )
  • Store work with daily tracking system for Monthly Osama  
WH to avoid any short items
• store manager must set internal audit system
for his store (Cash & Items)

• Store management must do quality

Excelle assurance visit once per week to find any
nt Operation problem and take the proper action
Operation operati finding • will Make quality assurance visit for every
Look & Feel
on   store at least once per month Monthly Osama  
• Check staff and manager appearance

Store management must adhere pre-operation

opening and closing items without any missing
items
Store operating
  Review store camera for some days to check Monthly Osama  
opening and closing times
 Things to deliver First

 Maximize revenue and profit

 Participate new hire role
 Create new generation
 Participate new expansion

 Things to deliver Vodafone

- Support digital transformation

- Differentiate first stores versus other partners
in terms of performance & look and feel