Chinese University of HK

GEUC2101 D
Social Service: Participation &
Reflection (I)
21.9.2020
Dr. Choy Bing Kong, RSW
chbiko@netvigator.com

1
 THE CHINESE UNIVESITY OF HONG KONG
General Education Course
GEUC 2101 D SOCIAL SERVICE: PARTICIPATION AND REFLECTION
1st Term 2020/2021
• Course Instructor: Dr. CHOY Bing Kong, Department of Social Work
• Office: 4/F, T C Cheng Building, United College
• Email: chbiko@netvigator.com
• Tel. No. : 9155-8385
• Language: English
• Class Dates:
Monday evenings: 21 , 28 September, 16 November
2020
• (7.00 pm – 9:30 pm)
• Via Zoom

• Tutor: LI Ruobing, Catherine ( 李若冰 )

• catherineli@link.cuhk.edu.hk
WHO AM I?  I am a //

 I was a school social worker,

field work supervisor,
lecturer, senior programme
director, programme leader.

 I like movies & experiential

activities

 I have taught in CU, HKU,

Poly U and United
International College.

Dr. Choy Bing Kong

chbiko@netvigator.com
Learning Outcomes
After completion of this course, students will be able to:
1. Get a basic understanding of the needs of disadvantaged groups in
Hong Kong;
2. Identify major types of social enterprises/social services in Hong
Kong;
3. Describe purposes of social enterprises/social service;
4. Review on the use of social enterprises/social service in response to
societal needs; and
5. Reflect on the part they can play to serve the community as a
citizen.
 • Service-learning* is a structured learning experience that combines
community service with explicit learning objectives, preparation,
and reflection.

reflection

* Composite definition from Jacoby, B. and Associates. (1996). Service-Learning in Higher Education: Concepts and Practices. San Francisco, CA: Jossey-Bass. Seifer, S.D. (1998). Service-learning: community-campus partnerships for health professions education.
Academic Medicine; 73:2. In Seifer, S.D. & Connors, K., Eds. Community Campus Partnerships for Health. Faculty Toolkit for Service-Learning in Higher Education. Scotts Valley, CA: National Service-Learning Clearinghouse, 2007.
Participation
• Experiential learning
 Reflection
in service-learning classes
反思：從「實踐」中「學習」
Agenda
• Poverty in an affluence city - Social problems in Hong Kong
• Safety net - Social welfare services in Hong Kong
Person-in environment (PIE)
Example: Homeless persons(street sleeper)
• Which is the main cause of his problem?
Factors leading to Social Problems in Hong
Kong
• Political - From colonial government to technocratic administration
• Economical – surplus budget
• Demographic – aging population
• Financial disparity – poverty
• Disadvantaged groups
Social Welfare – Formal Social Care

18 18
Concept of Social Care

19
Informal Care
• Carers: friends, family members, neighbours or
relatives
• Role: Social Support Network
• Informal care is usually the first choice to solve
problems. Only when it fails, will individuals or families
seek help from formal care

20
Formal Care
• Care:
• provided by the public/statutory sector, private sector or Non-
governmental Organisations (NGOs)
• provided on an organised and paid basis
• provided by the carers who are trained e.g. nurses, doctors, social
workers, health care assistants
• Role:
• to provide information and support services

21
Social Welfare
Responding to the Needs in the Areas of Health (care, promotion and
maintenance) and Social Care
Implementing health and social care policies
• Development of the welfare system in Hong Kong
• Responsibilities, financing and structure of public agencies
The welfare system of Hong Kong and its role in policy
implementation

22
Structural Changes and Factors

23
 社會福利提供模式 Welfare models
• Remedial 補救 : relief 救濟 , emergency 曰本大地震

• Residual 剩餘 : assist when institutions 社會系統 fail 例如家庭 , 機構單

位受損 (workfare)
• means test 經濟調查 /labeling effect 被標籤 , 養懶人

• Developmental 發展 : promote quality of living 生活素質 , 和諧社會

• Institutional 制度 : regulate by law or constitution 例如 : 醫療 , 退休保障
create problem of welfare dependency 福利社會依賴文化

24
　 Residual Institutional
Nature Charity, assistance Citizen right
Basis of Selective (e.g. means test, Universal entitlement
provision eligibility)

Social stigma May carry stigma No stigma

Ideology Free market, individual Collectivist, state responsibility

responsibility
Mixed model (e.g. HK)
• Like market-oriented countries
• welfare services only aim to assist people and families in need
• Like welfare states
• the Government has played the roles of policy-making, resources distribution
and service monitoring
• Due to increasing reliance on government funding, most of the non-
governmental organisations choose to be in line with government social welfare
policy
• The parties participating in social welfare include government, non-
governmental organisations, families, charitable organisations and
private sectors

26
Categorization of Welfare Services
Categories Examples
Different Target Groups Family and Child Welfare
Services for the Elderly
Rehabilitation Services
Services for Offenders
Different Purposes of Preventive or Crisis Intervention
Intervention Center-based or Community-based
Integrated or Specialized Services

Different Professional Areas Outreaching Social Work

Social Work in Integrated Family Service Centres
Medical Social Work

27 27
香港社會福利服務
 Social Security 社會保障 (by Government)
 Family and Child Welfare Services 家庭及兒童
 Medical Social Services 醫務社工
 Services for People with Disabilities 傷殘
 Services for Elders 長者
 Services for Young People 青少年
 Services for Offenders 罪犯

General characteristics: comprehensive 全面 , 安全網 , 質

量 ,division of labor, 問題分工 vs. 以人為本

28
What are the problems of social welfare in
Hong Kong?
• Ageing population
• Weakening of families and informal networks
• Increasing number of new arrivals ( 新移民 )
• Economic restructuring ( 經濟轉型 )
• The economy of Hong Kong is shifting from a manufacturing ( 製造業 )
to a service sector ( 服務性行業 ) economic base ->Affected income
distribution ( 收入分配 ), employment ( 就業 )
• Unemployed population ( 失業人口 ) <-Largely due to economic
downturn
• Working poor
Current Issues
• Demand vs. supply of social welfare services
• Quantity vs quality of social welfare services
• Financial sustainability of welfare services (GDP)
• Lack of long term planning
• Political uncertainty -> Governance
Virtual agency visits
Agency names Nature of service Date of visit
1 The Boys’Brigade, Hong Kong The Waste Recovery Centre (“WRC”) was
30.10.2020 (fri)
香港基督教少年軍 established in 2011 to promote environmental
protection and to encourage recycling in the 2.30pm
環保回收及二手買賣舖
community.
Waste Recovery Service

 
2 The Boys’ Brigade, Hong Kong 23.10.2020 (fri)
香港基督教少年軍訓練中心
2.30pm
Anchor House
Address ： 2/F., Noah's Ark, No.33, Pak Yan
Road, Ma Wan, N.T., Hong Kong
3 The ABM Hong Kong Swatow Baptist Church Community A.Children & Youth Services
Service Association (1)Fung Tak Baptist Children & Youth Integrated Services 9.10.2010 (fri)
潮浸服務聯會 . 浸信會鳳德青少年綜合服務 (2)Poverty Eradication Programs 2.30pm