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Lahore Garrison University

CSC102-Mangement Information System
Week-2 Lecture-4
Semester-# Fall 2022

Prepared by:

Kamran Javed
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Instructor Contact Details

 Name: Kamran Javed

 Course Instructor: CSC102- Management Information System
 Credit Hours: 3
 Designation : Senior Lecturer
 Office Location: CS-Staff Room
 Email: kamranjaved@lgu.edu.pk
 Visiting Hours: Friday (0900-1200)

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Course Objectives

 This is a fundamental course for the students of business administration. The course is
designed to give concept of information systems and their importance for business
success.
 Different information technology applications in business to manage better and how it
will provide support to decision makers for strategic business decisions will be discussed.
 Different applications like hospital information systems, corporate information systems,
city information systems, crime information and control systems, Transaction process
system etc. will be discussed.

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Course Prerequisites

 Students should have a solid knowledge about introduction of computer and its major
functions.

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Course Contents

 Following contents will be covered throughout the semester in week wise lectures:
 Introduction to Information Systems in Business, Why study information systems, Why
business need information technology, Fundamentals of Information System, Solving
Business Problems with Information Systems, Systems approached to problem solving,
Developing information system solutions, General Systems Model of the Firm, Computer
Software, Hardware (Overview from Managerial Perspective), DBMS, MS Access, IS for
Business Operations, Business information systems, Transaction processing system,
Accounting Information System, Decision Support System/ Financial Support System,
Marketing Information System, Transaction Processing System, IS for Strategic Advantage,
Fundamentals of strategic advantage, Strategic applications and issues in IT, IS & Artificial
Intelligence, Enterprise & Global Management, Managing IT, Planning & Implementing
Change, Financial Information System

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Preamble (Past Lesson Brief)

We discuss in previous lecturers:

 Introduction to Information Systems in Business
 Why study information systems
 Why business need information technology

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Fundamentals of Information System

 Information is an increment in knowledge: it contributes to the general framework of

concepts and facts that we know. Information relies on the context and the recipient's
general knowledge for its significance.

 Data are only the raw facts, the material for obtaining information. Information systems
use data stored in computer databases to provide needed information. A database is an
organized collection of interrelated data reflecting a major aspect of a firm's activities.

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Fundamentals of Information System

 1. Information systems capture data from the organization (internal data) and its environment
(external data).

 2. They store the database items over an extensive period of time.

 3. When specific information is needed, the appropriate data items are manipulated as necessary,
and the user receives the resulting information.

 4. Depending on the type of information system, the information output may take the form a
query response, decision outcome, expert-system advice, transaction document, or a report.

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Fundamentals of Information System

 Formal information systems rely on procedures (established and accepted by

organizational practice) for collecting, storing, manipulating, and accessing
data in order to obtain information.
 Formal systems do not have to be computerized, but today they usually are.
Informal information systems also exist within an organization (interpersonal
networking, water cooler gossip, etc.)

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Fundamentals of Information System

Attributes of Quality Information

Quality information needs to possess several attributes. Notably, it has to be:

1. Timely Available when needed and not outdated when made available

2. Complete Includes all the user needs to know about the situation where
the information will be used

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Fundamentals of Information System

 3. Concise Does not include elements unneeded by the user

 4. Relevant Has direct bearing on the situation

 5. Precise Offers quantitative information with a degree of exactness appropriate to the

underlying data

 6. Form The level of detail, tabular versus graphic display, and quantitative versus qualitative
form are selected in accordance with the situation Internal and External Information

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Fundamentals of Information System

 Telecommunications are the means of electronic transmission of information over

distances. Today, computer systems are usually interconnected into telecommunications
networks. Various network configurations are possible, depending upon an organization's
need. These include:

 1. Local area networks (LAN)

 2. Metropolitan area networks (MAN)
 3. Wide area networks (WAN)

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Fundamentals of Information System

A Network Information System: Three-Tier Architecture

 1. Mainframe computer as the top-level machine

 2. Several minicomputers or powerful microcomputers in the middle level.

 3. End -users in the third tier.

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Fundamentals of Information System

Human Resources
 Professional information systems personnel include development and maintenance
managers, systems analysts, programmers, and operators, often with highly specialized
skills.
 End users are the people who use information systems or their information outputs, that
is, the majority of people in today's organizations. The hallmark of the present stage in
organizational computing is the involvement of end users in the development of
information systems. End-user computing, or control of their information systems by end
users and the development of systems by end users, has become an important contributor
to information systems in organizations.

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Fundamentals of Information System

Procedures
 Procedures are the policies and methods to be followed in using, operating, and
maintaining an information system. Specifications for the use, operation, and maintenance
of information systems, collected in help facilities, user manuals, operator manuals, and
similar documents, frequently delivered in an electronic form.

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Q &A

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References

These lecture notes were taken from following source:

 James OBrien, George Marakas Management Information Systems,10thEdition 2010
 Kenneth C.Laudon, Jane P .Laudon Management Information System 13th Edition
 CT Fundamentals of Information Systems, 6th Edition

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