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Quality Control
Quality Control
Chapter 9- Lot-by-Lot
Acceptance Sampling
By Attributes
PowerPoint presentation to accompany
Besterfield
Quality Control, 8e
Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Outline
Fundamental Aspects
Statistical Aspects
Sampling Plan Design
Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Learning Objectives
When you have completed this chapter you should
be able to:
Know the advantages and disadvantages of
sampling; the types of sampling plans and selection
factors; criteria for formation of lots; criteria for
sampling selection; and decisions regarding
rejected lots.
Determine the OC Curve for a single sampling plan.
Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Learning Objectives-cont’d.
When you have completed this chapter you should
be able to:
Determine the equations needed to graph the OC
Curve for a double sampling plan.
Know the properties of OC Curves.
Know the consumer-producer relationships of risk,
AQL, and LQ.
Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Learning Objectives-cont’d.
When you have completed this chapter you should
be able to:
Determine the AOQ curve and the AOQL for a single
sampling plan.
Determine single sampling plans for stipulated
producers risk and for stipulated consumers risk.
Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Fundamental Aspects
Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Acceptance Sampling
Acceptance Sampling is very useful when:
Large numbers of items must be processed in a
short amount of time.
The cost of “passing defectives” is low.
Fatigue/boredom is caused by inspecting large
numbers of items.
Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Acceptance Sampling
Acceptance Sampling is very useful when:
Destructive testing is required
Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Acceptance Sampling
Three important aspects of sampling:
Involves random sampling of the entire lot
Accept and Reject Lots (does not improve
the quality) “Lot Sentencing”
Audit Tool
Three approaches to “lot sentencing”:
Accept with no inspection
100% inspection
Acceptance Sampling
Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Acceptance Sampling
Advantages
Less expensive
Reduced damage
Reduces the amount of inspection error
Disadvantages
Risk of accepting “bad” lots and rejecting
“good” lots
Less information generated
Requires planning and documentation
Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Sampling Plans
Sampling Plans specify the lot size, sample size,
number of samples and acceptance/rejection
criteria.
Sampling plans involve:
Single sampling
Double sampling
Multiple sampling
Random
Lot
sample
Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Sampling Plans
Single Sampling Plan
N = lot size
n = sample size
C=acceptance number
If c or less non-conforming units are found in the
sample, the lot is accepted, else it is rejected.
Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Single Sampling Plan
A single sampling plan is one where:
A representative sample of n items is drawn
from a lot size of N items
Each item in the sample is examined and
classified as good/defective
If the number of defective exceeds a specified
rejection number (c) the whole lot is rejected;
otherwise the whole lot is accepted
Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Double Sampling Plan
Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Double Sampling Plan
Lot First Random
sample
C1 r1
Compare number of defective found in the first random sample to C1
and r1 and make appropriate decision.
Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Double Sampling Plan
Lot First Random sample
C2
Compare the total number of defective in both lots to C2 and make the
appropriate decision
Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Double Sampling Plan
A Multiple Sampling Plan is similar to the
double sampling plan in that successive trials
are made, each of which has acceptance,
rejection and inconclusive options.
Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Lot Formation
Considerations before inspection:
Lots should be homogeneous
Larger lots are more preferable than
smaller lots
Lots should be conformable to the
materials-handling systems used in both
the vendor and consumer facilities
Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Random Sampling
Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Statistical Aspects
The Operating Characteristic Curve:
Measures the performance of an
acceptance sampling plan
Plots the probability of accepting the lot
versus the lot fraction defective
Shows the probability that a lot submitted
with a certain fraction defective will be
either accepted or rejected
Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Acceptable Quality Level (AQL)
The AQL is a percent defective that is the
base line requirement for the quality of
the producer's product. The producer
would like to design a sampling plan such
that there is a high probability of
accepting a lot that has a defect level less
than or equal to the AQL.
Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Lot Tolerance Percent Defective
The Lot Tolerance Percent Defective LTPD
or LQ is a designated high defect level
that would be unacceptable to the
consumer. The consumer would like the
sampling plan to have a low probability of
accepting a lot with a defect level as high
as the LTPD.
Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Type I Error (Producer’s Risk)
This is the probability, for a given (n,c)
sampling plan, of rejecting a lot that has a
defect level equal to the AQL. The
producer suffers when this occurs,
because a lot with acceptable quality was
rejected. The symbol α is commonly used
for the Type I error and typical values for
range from 0.2 to 0.01.
Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Type II Error (Consumer’s Risk)
This is the probability, for a given (n,c)
sampling plan, of accepting a lot with a
defect level equal to the LTPD. The
consumer suffers when this occurs,
because a lot with unacceptable quality
was accepted. The symbol β is commonly
used for the Type II error and typical
values range from 0.2 to 0.01.
Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Operating Characteristic Curve
This curve plots the probability of
accepting the lot (Y-axis) versus the lot
fraction or percent defectives (X-axis).
The OC curve is the primary tool for
displaying and investigating the properties
of a Lot Acceptance Sampling Plan.
Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
OC Curves
There are two types of OC curves:
Type A
Gives the probability of acceptance
of an individual lot coming from
finite production
Type B
Gives the probability of acceptance
for lots coming from a continuous
production
Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
OCCs for Single Sampling Plans
An Operating Characteristic Curve (OCC) is a probability
curve for a sampling plan that shows the probabilities of
accepting lots with various lot quality levels (% defectives).
1
0.9 Under this sampling plan, if the lot has 3% defective
Probability of accepting lot
. the probability of
0.8
accepting the lot is 90% . the probability of
0.7 rejecting the lot is 10%
0.6
0.5 If the lot has 20% defective
0.4 . it has a small probability (5%) of being accepted
0.3 . the probability of rejecting the lot is 95%
0.2
0.1
0
0 .05 .10 .15 .20 Lot quality (% defective)
Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
OCC, AQL and Producer’s Risk
1
0.9 Producer’s Risk = probability acceptable lot is rejected
0.8
Probability of accepting lot
0.7
0.6
0.5 AQL - percentage level of defects at which
0.4 a customer is willing to accept
0.3
0.2
0.1
0
0 .05 .10 .15 .20 Lot quality (% defective)
“Acceptable Lot”
Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
OCC, LTPD and Consumer’s Risk
1
0.9
0.8
Probability of accepting lot
0.7
LTPD - upper limit on the percentage of
0.6 defectives that a customer is willing to
0.5 accept.
0.4
0.3
0.2
0.1 Consumer’s Risk = probability unacceptable is accepted
0
0 .05 .10 .15 .20 Lot quality (% defective)
“Unacceptable Lot”
Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
OCC for Double Sampling Plan
Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Double Sampling Plan
Inspect a sample
of 150 from lot
of 2400
If 1 or less If 4 or more
Nonconforming Nonconforming units
units accept lots and If 2 or 3 nonconforming the lot is not accepted
stop units, inspect a second and stop
sample of 200
If 5 or less If 6 or more
Nonconforming units Nonconforming units
On both samples, On both samples
Accept the lot The lot is not accepted
Figure 9-5 Graphical description of the double sampling plan: N=2400,n1=150,c1=1
r1=4, n2=200, c2=5, and r2=6
Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
OCC for a Multiple Sampling Plan
Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Average Outgoing Quality (AOQ)
A common procedure, when sampling
and testing is non-destructive, is to
100% inspect rejected lots and replace
all defectives with good units. In this
case, all rejected lots are made perfect
and the only defects left are those in lots
that were accepted.
Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Average Outgoing Quality
N -n
AOQ = Pac * p( ) where
N
Pac = Probability of accepting a lot
p = Fraction defective
n = sample size
N = Lot size
Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
AOQ and Acceptance Sampling
15 lots 11 lots
2% nonconforming N=3000 2% nonconforming
Producer n=89 Consumer
c=2
4 lots
2% nonconforming
4 lots
0% nonconforming
Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
AOQ and Acceptance Sampling
Total Number Number
Nonconforming
11 lots- 11(3000)=33,000 33,000(0.02)=660
2%
Nonconforming
4 lots- 4(3000) 0
0% (0.98)=11,760
Nonconforming
44,760 660
Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Average Outgoing Quality Level
Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
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Average Total Inspection (ATI)
When rejected lots are 100% inspected,
it is easy to calculate the ATI if lots come
consistently with a defect level of p. For
a LASP (n,c) with a probability pa of
accepting a lot with defect level p, we
have:
ATI = n + (1 - pa) (N - n)
where N is the lot size.
Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Average Sample Number (ASN)
For a single sampling (n,c) we know each and
every lot has a sample of size n taken and
inspected or tested. For double, multiple and
sequential plans, the amount of sampling
varies depending on the number of defects
observed.
Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Average Sample Number (ASN)
For any given double, multiple or
sequential plan, a long term ASN
can be calculated assuming all lots
come in with a defect level of p. A
plot of the ASN, versus the
incoming defect level p, describes
the sampling efficiency of a given
plan scheme.
ASN = n1 + n2 (1 – P1) for a double
sampling plan.
Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Sampling Plan Design
Suppose α is known and the AQL is
also known then :
Sampling plan with stipulated producer’s
risk
Sampling plan with stipulated consumer’s
risk
Sampling plan with stipulated producer’s
and consumer’s risk
can be designed.
Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Sampling Plan Design
Stipulated Producer’s Risk
α
= 0.05 AQL = 1.2%
Pa=0.95 P0.95= 0.012
Assume values for C, find np0.95 for this
c value, calculate n
Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Sampling Plan Design
Stipulated Consumer’s Risk
β
= 0.10 LQ = 6.0%
Pa=0.10 P0.10= 0.060
Assume values for C, find np0.95 for this
c value, calculate n
Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Sampling Plan Design
Stipulated Producer’s and Consumer’s
risk
α = 0.10 β = 0.10
AQL=0.9 LQ= 7.8
Find the ratio of P0.10/P0.95. From table
9-4 C is between 1 and 2. Find n for c
=1 and n for c =2 .
Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Sampling Plan Design
Have 4 plans.
Select plan based on:
Lowest sampling size
Greatest sampling size
Plan exactly meets consumer’s
stipulation and is as close as possible to
producer’s stipulation
Plan exactly meets producer’s stipulation
and is as close as possible to consumer’s
stipulation
Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved