Professional Documents
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Unit 1
Unit 1
UNIT 1
Digital marketing differs from traditional marketing in that it involves the use
of online channels and methods that enable businesses and organizations to
monitor the success of their marketing campaigns, often in real time, to better
understand what does and doesn’t work.
Campaigning takes more time for designing, There is always a fast way to develop an online campaign
preparing and launching and carry out changes along its development.
With digital tools, campaigning is easier
It is carried out for a specific audience throughout The content is available for general public.
from generating campaign ideas up to selling a It is then made to reach the specific audience by employing
product or a service search engine techniques.
Step 1: Research
Step 2: Create
Step 3: Promote
Step 4: Analyze
Step 5: Optimize
Step 1: Research
At this stage, you will collect all the information that will be required for decision
making in the next stages.
Information collected during the research will become your raw material to strategize
& create your digital marketing campaign.
This stage can also be called as Digital Marketing Research.
At this stage, you will research 4 sets of information:
1. About Business
Each set is unique & equally important. You will require multiple sources to collect
the information.
Step 2: Create
Once you collect information at the research stage, you can now start creating:
1 – Setting Objectives / Goals:
These are the ultimate goals that you want to achieve through your Digital
Marketing Campaign. Every business is unique, therefore their goals will also be
unique. Campaigns without clear goals will end up spending money without the
assurance of achieving goals. What goals you should set, can be answered
after looking at information collected at the Digital Marketing Research stage.
2 – Strategy:
After you set the goals, it’s time to create a strategy to achieve those goals.
Your Digital Marketing Strategy will include Positioning Strategy, Branding
Strategy, Content Strategy, Digital Marketing Channels Strategy. What strategy
should be adapted/created, will be answered from the information collected at
the Digital Marketing Research stage.
3 – Plan:
At this stage, you will lay down a documented plan that will include all
your detailed Digital Marketing activities with timelines.
1. Search Engines
2. Display Network
3. Ecommerce Portals
4. Social Media
5. Email
6. Messaging
7. Affiliate
Step 4: Analyze
Once you create your primary digital identities & start promoting them through various
digital marketing channels, it’s time to start monitoring your performance.
You will receive analytics for your primary digital identities, as well as the channels
through which you have done the promotions.
The important & ultimate analytics for any business is the analytics of your
website/blog/ app. Google Analytics is widely popular to generate analytics of your
primary digital identities. The 4 major sections of Google Analytics are:
1. Audiences
2. Acquisition
3. Behavior
4. Conversion
Step 5: Optimize
Let’s take an example of Readers Digest Magazine, a unit of India Today company
which effectively sells books and magazines, are a quite a popular unit when it comes
to customer base. Readers Digest use an effective means of Email Marketing to reach
existing customers and invites them to participate one or the other competition
including Lucky Draw’s etc. attracting more and more customers to subscribe for the
same and through the same way, Number of clicks & conversion would also increase.
AFFILIATE MARKETING
Affiliate marketing is one of the oldest forms of marketing, and the internet has brought
new life to this old standby.
With affiliate marketing, one may promote other people’s products, and for every sale,
one gets a commission every time a sale is successful or on introducing a lead.
Many well-known companies like Amazon have affiliate programs that pay out millions of
dollars per month to websites that sell their products.
Such type of programs are nowadays found in almost all the portals. One such example is the
referral bonus which is offered by companies. Shaadi.com is a World’s largest matrimonial
services. They have dedicated affiliate portal on their website
Their process is simple
1 – Promote shaadi.com through banner/text link on digital & social platforms.
2 – Whenever member pays for premium membership – affiliate earn upto 100% of the
membership fees. This is one great example of affiliate marketing, which has become quite
common today.
Brief Historical Facts of Digital Marketing
The launch of Yahoo took the market by storm. It received 1 million (approx.)
hits that too within a year. It was regarded as "Jerry's Guide to the World
Wide Web" after its founder Jerry Yang started the work on the website.
Yahoo, turning into the biggest competition, led to massive changes in the
digital market, business houses created websites, employed optimizing tools
and tech experts. The strategies turned upside down. The increase in number
of search engines created opportunities for employment and potential
business ideas in the digital zone. Most of the companies engaged search
optimizer engines to come on top of the search engines.
Stage of Maturing
In 1998, the birth of Google broke a new ground. Microsoft introduced the MSN search
engine and Yahoo presented Yahoo web search to the market. These giant innovation
shook the market as the baby search engines were either left behind or wiped out
leaving more space for the larger engines in the business. The first steep surge was
observed in 2006, when search engine traffic was estimated to have grown to about
6.4 billion in one single month of usage. Microsoft too put MSN aside and launched
Live Search to not to lag behind while competing with Google and Yahoo.
Google hit the nail and expanded its horizon by launching products like AdWords,
which are 3 line ads that show up at the top or to the right of search engine results,
and AdSense -which is a cost-per-click advertising scheme. Within no time, Google
had thought shower and realized the value of analyzing the content they received is
by far more important and then released target ads based on the interests of the
users which enabled them to reach soaring heights in terms of sale and reaching the
public.
Stage of Maturing
Then the launch of Web 2.0 made people more active participants rather than
remain passive ones. It allowed users to have interactions with other users
and businesses which eventually paved way for two-way communications.
Labels like ‘super information highway’ began to be applied to the internet.
As a result, the share markets also saw a rise in the shares of search engines.
By 2004, Channels utilized by digital marketer increased manifold and
internet advertising and marketing in the US alone brought in around $2.9
billion. It became more professional in the 2000s and the 2010’s.
This period observed the massive developments in the virtual world. The
reason being enlargement in the calibre of devices which eventually gained
access to remote location and gave birth to Digital Advertising
Rise of Social Networking
This generation is equipped with mobile phones all social media posting are at top in the list of
activities the time and it counts as. The average Indian spends 1 GB data a day when earlier it was 1
GB a month. The reason for the same can also be stated to be heavy competition between telecom
providers who offer the maximum at the lowest prices. Total time spent on social media using it for
posts, snaps, browsing, and etc. account for about 50% of the total time spent on the phone.
Facebook, FUNDAMENTALS OF DIGITAL MARKETING - THEORY, PRACTICE, ASSIGNMENTS & MORE 11
Instagram, WhatsApp, Telegram, Sharechat, Youtube are the major players in all the classes and age
groups whereas Pinterest serves higher classes and LinkedIn covers businesses and professionals.
It has become imperative to grab the opportunities provided by the virtual world in order to sustain
and grow in the market. This market works on the principle laid down by Hitler “survival of fittest”
which can be edited to ‘Survival of the most updated or advanced’.
Within a decade, digital marketing has been through a lot of innovations making it more competitive
and user-friendly. It’s the early bird that catches the worm hence within no time one has to make
its company among the top ones in the digital world to maximize profit and enlarge customer base.
Different Types Of Websites
Having a website allows you to connect with the millions of people scouring
the web and opens up the opportunity for your customers to find you.
1. E-commerce sites
2. Brochure Websites
3. Portfolio Sites
4. Entertainment Sites
5. Personal Site
6. Affiliate Marketing Website
7. Educational Website
8. B2B Websites
E-commerce sites
This means people can go to your website, choose a product they want, add
it to their cart and make a payment.
Imagine you have just started a T-shirt business.
Instead of paying for rent for a shop in the high street, you could instead start an e-
commerce site and sell your
There are many platforms out there that are built solely for e-commerce
purposes.
If you are planning on having a handful of products in your shop or working with
a small budget then Wix, and Squarespace all come with E-commerce
functionality.
Well, it really depends on your goal and scope of the business.
If your goal is time-based and you want to get a website up as quickly as
possible and start selling today then you can use a template on sites like Wix,
Shopify, GoDaddy and Squarespace.
Brochure Websites
Brochure Websites
A brochure website can be defined as an extension of a businesses sales
brochure.
As opposed to an e-commerce site, a brochure website does not actually sell its
products or services on site.
If you want to buy something on a brochure site, you would have to contact the
business themselves.
Brochure Websites
In order to have a good brochure website, it needs to stand out visually and be
engaging to look at. Not only does it need to look good, but it also has to read
well.
Hiring a good copywriter can come in handy for this to really showcase your
business in the best light and persuasively engage readers.
If, however, you have a certain sales target you want to hit, an e-commerce site
may be more appropriate for you.
What is the best platform for a brochure website?
As brochure sites will normally only have a few pages and do not need to be
constantly updated, a website builder such as Wix or Squarespace could be a
great option for you.
If you are looking to include a blog on your brochure site, it may be a good idea
to get a developer or web design agency to build the site on WordPress.
When creating a blog for your site, you should look at developing an
inbound marketing strategy.
Portfolio Sites
Portfolio Sites
This is one for all the creatives out there looking to show their work off to the world!
Portfolio sites act as, yes you guessed it, a digital portfolio.
For many individuals, portfolio sites are the perfect tool for gaining more business
and most importantly, building their personal brand.
Many employers will normally hire creatives based on them demonstrating their level
of skill beforehand.
Portfolio sites are essential when it comes to showcasing your talent, whether
that’s videography and web design or marketing and SEO.
Portfolio sites are usually laid out in a simple way, by using engaging media such as
high-quality images, text and video.
What is the best platform to build a portfolio site?
When it comes to building a portfolio site, there are a few stand out platforms that people usually go to.
The first suggestion is a platform called Behance, an online platform to display creative work, owned by
Adobe. Behance is extremely easy to use and is perfect for someone who doesn’t want to spend a long
time building out the look of the site.
Simply upload your work to Behance and it will display it within its clean interface.
If you are looking for some more freedom and really hone in on the design of your portfolio,
WordPress, Wix, Squarespace, GoDaddy, and Fabrik are all excellent platforms to use.
If you have a keen eye for design, you will love customising your portfolio to your liking with these
alternatives.
It is worth noting, Adobe has recently come out with an upgraded version of Behance called “ProSite”.
This will cost more but give people the freedom to design their portfolio in any way they choose, similar
to Wix
Entertainment Sites
Entertainment Sites
An entertainment website usually has the goal of driving high amounts of traffic to
the site in order to make money from advertisements or affiliates.
YouTube's gains millions of views daily from user-generated content and let’s be
honest, it’s very easy to spend hours of your time watching random videos on
YouTube.
If you have dreams of building the next BuzzFeed then you are going to need the
right platform to manage and support all the content.
What is the best platform to build an entertainment site?
In order to build your very own version of BuzzFeed, WordPress is definitely the best
platform to go to.
For a content-based website, you are going to need a content management system and
WordPress is easily the best on the market.
WordPress is a really flexible platform that welcomes beginners but also has the functionality
to support technical developers.
Expect to browse from thousands of plugins and themes when using WordPress, making it
easy for you to get the “BuzzFeed” look right away.
In order to build an entertainment site, it’s going to cost you, but not much. Thanks to the wonderful
platform that goes by the name of WordPress, you can install a free theme onto your site which will give
you the layout and look of a BuzzFeed style site.
But firstly, you are going to need a domain. Now, domains can vary in price based on how general you go.
The more niche and specific your domain name, the cheaper it is going to cost you.
If you go for a domain name that is valuable to others then expect to be paying £2000 and above for one.
Our advice… stick to £0.99p domains when you are starting out, there’s still plenty to choose from.
Personal Site
A personal website is a website that has the sole purpose of providing
information about an individual.
This can be great for future employers to get a feel for what you are like or to
become a thought leader in your field of expertise.
For some, a personal website is just an extension of themselves and allows them
to build an online diary.
Personal sites usually will have an integrated blog that allows the owner to
constantly update.
What is the best platform to build a personal site?
More often than not, personal websites won’t be hand-coded by the owner of
the site (unless they have a flair for HTML and CSS).
WordPress also has some really great themes for personal websites such as
Jevelin, Soledad and Kalium.
Affiliate Marketing Website
Affiliate Marketing Website
Everybody who owns a website would like to make money from it, right?
If you have strong desires to earn some income on the side of your day job,
or even want to do this full-time, affiliate marketing may be what you are
in search for.
An affiliate marketing site is a website that recommends products and
services through content leading to a commission from the sale of those
products/services.
Usually, there are four main parties involved with affiliate marketing:
For example, let’s say you want to start up a photography blog to advertise
affiliate products (cameras and equipment).
You, the website owner, would act as an affiliate and create content with product
links to cameras.
Your advertiser could be Amazon or other retailers, whilst the affiliate network
would track the sale so that when someone clicks the product link on your site, the
advertiser knows the sale has come from you.
So, the next time someone is searching for camera equipment on google, your
SEO optimized blog will, hopefully, be seen by a searcher.
If you were looking to create a website that teaches people how to learn facebook ads,
for example, you may have a blog or a series of videos on your site. For these types of
educational sites, that are quite simple in nature, WordPress would be an ideal
platform to build this on.
However, if you are planning something big, you may want to look beyond WordPress.
If you need a website where people can login, make payments, view their chosen
courses and view them in a smooth and efficient manner, it may be best to have a
custom site built.
While you can still achieve most of the above features on a WordPress site, if you plan
on having thousands, or even millions, of users each month, a custom built site would
be the way to go.
B2B Websites
Are you looking to reach other businesses online? Or, maybe you are looking to generate
a high volume of leads every month.
If you are a B2B (business to business) company, then it’s a no brainer that you build a
website that can generate leads and drive sales.
A B2B website is a site that is built specifically for business looking to attract other
businesses to their services/products.
What does a B2B website look like, we hear you ask. Well, a B2B website needs to make
their sales process as quick and easy as possible.
This may consist of having clear call to actions for phone numbers or contact forms
presented clearly on the page.
While Brochure websites are all about the aesthetics, B2B websites are about capturing
user information and eventually closing a deal.
Building Websites/ Blogs : 8 steps to WordPress
1. Get a domain name
Register and pay for a domain name. Choose something
simple and memorable, preferably followed by ‘.com’.
2. Sign up to a hosting provider
Sign up to a hosting provider to secure your own patch
of internet land. Consider WordPress hosting experts
Bluehost as an option, and start on a shared or cheaper
VPS hosting plan while your site finds its feet.
3. Install WordPress
Install WordPress through your hosting provider with just
one click (if supported), or manually if not.
4. Choose a theme
The fun begins! Pick a theme to be the springboard of
your site’s design. Browse the free ones on offer through
WordPress, or buy something more unique from a
reputable third-party site.
5. Add content
Add pages, posts and images to your site to make it your
own.
6. Customize your site
Undertake some quick housekeeping to make sure
everything is shipshape and your site is set up for
success.
7. Install plugins
Take your site to the next level with plugins to add extra
8. Update, update, update
Keep an eye on the updates section of your dashboard, and
accept updates as soon as they become available.
Consider automating some (or all) of them as well.
Keywords
The words which are used to search about something on search engines are the keywords. For
example, If a consumer types “buy books” in Google search box, then the keyword or key phrase
is “buy books”.
On the basis of searched keywords, Google will display the search results. Hence, it becomes very
important to understand what are keywords in digital marketing and their importance in SEO.
Keywords form the basis for digital marketing campaigns and are not just restricted to Search
Engine Optimization. They are the building blocks for your SEO and a very important
On-Page SEO factor.
Importance of Keywords
This process of finding the relevant keywords for your website is known as Keyword Research.
The research starts by listing down the keywords related to your domain or the keywords for
which you want to rank.
For example, if you are selling square pizzas in Mumbai, you would love to be discovered when
someone searches for “Square Pizza in Mumbai” or “Best Square Pizza in Mumbai” and so on.
Make a list of such phrases.
Short tail keywords
don’t give a clear idea of the intention of the user as they are brief and usually contain a general, non- specific
term. This leads to lots and lots of results that may be irrelevant to satisfy the requirement of the user.
Long-tail keywords
are detailed and specific terms which give a clearer picture of the intention of the user. This helps the search
engine in displaying more accurate results rather than what it does in case of short-tail keywords. Long-tail
keywords should be a part of your keyword strategy.
The keywords entered by a person on the search engine reflects his intention of the search.
For example, if one enters “jacket”, it doesn’t specify whether he wants to buy a jacket, sell a jacket or simply
know what a jacket is.
On the other hand, a person with a specific intention of buying a jacket will rather search for “buy leather
jacket” or if more specific “buy best brown leather jacket under 3000 rupees”.
The first keyword “jacket” is a short tail keyword while the other two are long-tail keywords.
Technical keywords
Evergreen keywords
Domain Name
Domain name is the address of your website that people type in the browser’s URL bar to
visit your website.
In other words, if your website was a house, then your domain name will be its address.
Internet is basically a giant network of computers connected to each other through cables.
To easily identify them, each computer is assigned a series of numbers called IP Address.
This IP address is a combination of numbers separated with dots. Typically, IP addresses
look like this:
66.249.66.1
A domain name can have words which makes it easy to remember website addresses.
Now if you wanted to visit a website on the internet, you don’t need to type a string of
numbers. Instead, you can type in an easy to remember domain name, for example,
wpbeginner.com.
Web Hosting
Web hosting is the place where all the files of your website live.
It is like the home of your website where it actually lives.
A good way to think about this is if the domain name was the address of your house, then web hosting
is the actual house that address points to. All websites on the internet, need web hosting.
When someone enters your domain name in a browser, the domain name is translated into the IP
address of your web hosting company’s computer.
This computer contains your website’s files, and it sends those files back to the users’ browsers.
Web hosting companies specialize in storing and serving websites. They offer different types of
hosting plans to their customers.
Domain names and web hosting are two different services.
However, they work together to make websites possible.
What do I need to Build a Website?
Domain Name or Web Hosting?
To build a website you will need both a domain name and web hosting account.
Buying a domain name alone only gives you right to use that particular domain name for a specific
period (usually 1 year).
You need web hosting to store your website’s files. After you get hosting, you need to update your
domain name settings and point it to your web hosting service provider.
You can also buy both the domain and hosting from the same company. Typically a domain name
costs $14.99 / year, and web hosting normally costs $7.99 / month.
If you are starting your first website, then this may sound like a lot.
Thankfully, Bluehost, an official WordPress recommended hosting provider, has agreed to offer our
users a free domain name and over 60% off on web hosting.
Once you have purchased hosting and registered your domain name, you can start building your
website. For complete step by step instructions.
Wordpress
WordPress is the force behind a third of the websites live today.
It’s a Content Management System (CMS) – and a powerful one at that.
Plus, it’s free!
WordPress.org is a CMS system, while WordPress.com is a website builder.
Confusing, isn’t it! Check out our article explaining the key differences for more info. In
this article, we’ll be focusing exclusively on making a website using WordPress.org.
Setting up a website with WordPress.org requires a little patience, but this guide
is here to help.
We’ve pooled our experience and knowledge to bring you something comprehensive,
yet easy to follow.
Keep it handy, and you’ll have a site up and running before you know it.
Get a Domain Name
First, you’ll need to buy a domain name. This is the web address people will use
to find you – for example, our domain name is websitebuilderexpert.com.
Okay, it’s not a perfect analogy – but it is a crucial step in your website-building
process. Without a space to host your website – a virtual plot of internet land – you
simply won’t be able to get your WordPress site online.
You need to make sure your WordPress hosting provider meets the following criteria:
o PHP version 7.2 or greater
o MySQL version 5.6 or greater, OR MariaDB version 10.0 or greater
o HTTPS support
Top tip: Start your site on a shared hosting plan, then simply upgrade when your
traffic picks up and you outgrow your shared plan.
Here’s a quick overview of how signing up for a hosting provider works. We’ve used
Bluehost in our example, but the process is pretty similar across the board:
1. Pick a plan
Let’s assume you’ve decided to start off with a shared hosting plan. Here are
your options:\
2. Link your domain name
You’ll then be taken to a screen like the one below, where you can enter your
domain name:
3. Set up billing details
Once you’ve linked your domain name, you’ll need to create an account and fill
in your billing details:
Once you've connected your domain, you'll need to set up an account
At this point, you’ll also need to select how long you want to sign up for. As you
might expect, signing up for a year or more will work out cheaper than paying
on a month-to-month basis. Bluehost also offers a 30-day money back
guarantee, so you can always give it a go and switch later if need be.
So now you have your domain name and a hosting plan, you’re ready to install
WordPress!\
Install WordPress
Now you’ve got the admin out the way, it’s time for the real fun to begin – it’s
time to install WordPress!
Choose a Theme
WordPress comes with its own set of themes. You can ‘demo’ each one to find
which best fits the purpose and vibe of your site. To install a free WordPress
theme, follow these simple steps:
1. Log in to your WordPress dashboard.
2. Hover over ‘Appearance’, then click ‘Themes’. This will take you through to the
theme dashboard.
3. Click the button above the themes that says ‘Add New’, then browse themes under
‘Featured’, ‘Popular’ etc, or use the search bar to search for specific industries.
4. Demo a few themes to find the one you like, then hit ‘Install’ under the theme to
download it.
After a couple of minutes, a button will appear under the theme that says ‘Activate’.
Click this, and the theme is all yours!
Add Content
1. Pages
Pages are static, in that they won’t change unless you edit them. The “About Us’
page is an example that most websites will have a version of. Many themes will
show the different pages in a navigation bar along the top, or you can add the
‘Pages’ widget to list them down the side, too.
2. Posts
Installing plugins is a way of installing features that WordPress doesn’t already include. Think of
them kind of like apps. And like apps, some you pay for, and some you can get for free. Like
themes, all plugins featured in the WordPress plugin directory are free – it’s just third party ones
that you’ll have to pay for, which can cost between $40 and $200 (as a one-off, or recurring cost).
There are over 56,000 plugins available to WordPress users; enough for every function you could
possible need, and then some. But not all plugins were created equal!
Not only will your site probably stop working properly once a major WordPress update
swings around, you’ll also leave yourself vulnerable to hackers and viruses. Updating really
is a no-brainer!
Also, don’t forget that you’ll need to renew your domain and hosting contracts when the time
comes.
Blogs
A blog is a collection of articles, also known as posts.
That means a blog has many pages. Some are manually created, while
some are created automatically.
There are 5 types of pages in a blog:
3. Category Pages
4. Tag Pages
5. Static Pages
#1. Home Page / Blog Page
This page is technically called an Index page (the first page). It can also be
called as blog page since it lists all the blog articles in preview format.
That means, all the latest articles & featured articles are listed on the
Homepage. This page is automatically created by the blogging platform (tool).
#2. Post Page (Article Page)
This page is manually created by the blogger.
This is the actual article page (post) that is manually created each time for each
individual article.
#3. Category Pages
This page is automatically created by the blogging platform (tool).
As you create the post, you select relevant categories for each article.
A blogging platform automatically creates the category page for each category and
lists all the blog articles that were given that particular category.
In simpler words, the category page is a page that shows the list of all the
articles in that particular category.
The page acts as an index of that category.
#4. Tag Pages
This page is also automatically created by the blogging platform (tool).
Just like you select categories for the post, you also select a tag for that post.
A blogging platform automatically creates the tag page for each tag and lists
all the blog articles that were given that particular tag page.
The page acts as an index of articles having that tag.
#5. Static Pages
This page is manually created.
Mostly about, contact, terms, disclaimer & privacy policy are the static pages.
Post Pages (Articles) & Static Pages are manually created by you, whereas
the Homepage (Blog page), Category pages & tag pages are automatically
created by the blogging platform.
Settings of each page type can be controlled by you & depending on which
blogging platform you are using.
What is the best platform to build a B2B website?
Not only is it easy for the business to update content in the backend but WordPress
websites are generally more cost-effective than custom built sites.
When it comes to adding forms to your website and collecting user information,
WordPress is really effective and has a host of plugins that you can utilise, a lot of them
for free!