MUFTI SFD

INTERNAL
AUDIT
SNI 9001 : 2015
Based on ISO 19011:2018
 OVERVIEW INTERNAL AUDIT
Input
• Internal auditor resources With What
• Customer requirements
• Statutory requirements
• Areas of concern
1 • Internal audit programme
• Risk and opportunities
• Previous audit findings.
• Audit considerations
• Status and importance
With Who

Activity 2 • Audit team

• Quality Manager
• Top Management
Systematic, independent and documented process to obtain
objective evidence and to evaluate it to determine the extent
to which audit criteria are met How

Output 3 • NC/CA process

• Process improvement
• QMS improvement
• Approved programme
• Corrective action requests
• Internal audit checklist
• Process audit checklist
• Forms & reports
With What Measures

4
• Closure of corrective actions • No. of audits conducted
• Audit report. • No. of open audit actions
• Repeated NCs
• Audit score and trend
 References
ISO 9001:2015 Quality Management System
ISO 19011:2018 Auditing management systems

To fulfil external To verify conformity with

requirements, e.g. contractual requirements
certification to a
management system
standard
To obtain and maintain
confidence in the capability
of a supplier
To contribute to the
improvement of a
management system and its OBJECTIVES
Place Your Picture Here
To evaluate the compatibility
performance & alignment of the
management system
objectives with the
To determine the management
effectiveness of the system policy and the overall
management system organizational objectives
 FLOWS

Auditor Competency Review and Reporting

Internal Audit • Opening Meeting

• Conducting Follow-up of Audit
Programme & Recommmendations
Resources Internal Audits
• Closing Meeting

Auditing Techniques Closing the Audit Cycle

Working Documents
Audit Preparation
 ISO 9001:2015 Quality Management System

Context of the organization Leadership Planning Support

Understanding the organization Leadership and commitment Action to address risks and Resources
and its context Policy opportunities Competence
Understanding the needs and Organizational roles, Quality objectives and planning Awareness
expectations of interested parties responsibilities and authorities to achieve them Communication
Determining the scope of the Planning of changes Documented information
quality management system
Quality management system and
its processes

Operation Performance evaluation Improvement

Operational planning and control Monitoring, measurement, Determine and select opportunities
Requirements for products and services analysis and evaluation for improvement and implement any
Design and development of products and services Internal audit necessary actions to meet customer
Control of externally provided products and Management review. requirements and enhance customer
services satisfaction
Production and service provision Nonconformity and corrective action
Release of products and services Continual improvement
Control of nonconforming outputs
THANK YOU