Internal Weekly Follow-up

Payments and Refunds

June 8th
Project Tracker - Refunds
As of June 9th

Lead: Javier Gutierrez

Overall Status: PMO AV: Juan Camilo Guayana Equipo AV:  Karen Vargas, Carlos Rivera, Pilar Millan, Sandra Magaña

Project Objective:
Migrate on 1Q of 2024 to a more effective voucher solution for our customers and Avianca.

Activities Performed Last Week Milestones Responsible Due date

1. Construction of the project WBS Maricela

WBS structured 08/Jun/2023
Molina/Andres Lasso
2. Evaluation with UATP if current cancelation card volumes can be
increased. It was confirmed: From 40k to 200K without additional cost. Migration Strategy defined with
Carlos Rivera 05/Jun/2023
3. Definition by the business that a go live is preferred with the feature of current scope
currency conversion.
Blockers Responsible Date

Timeline of the migration with the wallet.

Risks Responsible Criticality

Discrepancies among the parties regarding terms and
Activities Perform / Performed Current Week conditions within the contract
Integration with other application that require this
1. Preparation of Project´s charter information
2. Carry out workshops to assess the implications of including the wallet Provision of webservices to facilitate the readiness when
feature on the requirements. going to production.
3. Re-assess current volumes within the migration plan, taking into account
UATP response on volumes.

Low Medium High 2

Functional requirements

Functional Requirements Functional requirements refinement

Process Flow Status Responsible Deadline Risk Workshop Final document Deadline Risk

E-commerce Completed Refunds Team Feb 15th Pending

Accounting Completed Treasury Feb 15th Completed

Refunds Completed Treasury Feb 15th Pending

Accounting and
Payments
TBD Refunds Team TBD Pending
Conciliation for
Migration

3
Timeline
As of June 8th

Milestone
4
Additional Items

Terms and conditions from the contract proposed between QC and Avianca.